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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Absolute best customer service I have ever had with a company. They saw me comment on social media that my shade was off, and reached out to me personally to ask how they could make it right. They replaced the product, even though I waited months and never even reached out myself to ask for a replacement. I am so impressed.
They were kind and treated me like a human being.
On top of that, their ads are inclusive!
Cannot love this company enough.
Good evening,
I did follow all the instructions also reviewed many videos as I did also prior to purchasing.
None of the videos and promotion adds mention that you cannot use make up after application of the product.
Also, my skin is very sensitive and after proper application my skin under my eyes feels irritated and very dry.
Unfortunately, I am not happy with this product and would like to return it for refund.
Thank you for your understanding.
I tried doing the purchase several times before it actually went through but when it did go thru you all added a coupon which really helped out. I love the primer and the no filter foundation. The foundation however always seems a little light for me especially since Spring is almost here.
Worst response time and they don't remember what I emailed about. Took a whole month to get a response. They even called me someone else's name. Still waiting on my lip color I ordered in January.
I wanted to do the trail before you pay and they charged me the full amount mad about that but will write another review when I get the product
As I get older I see my old make-up or foundation is not working like it use to, I love this liquid foundation it covers everything including my fine lines around my eyes including my bags. Im ordering my 2nd bottle today.
Thank you ll Makiage
Made am order. But to many ad on pop ups before the checkout. Also I changed my mind about auto replenishing and it says can cancel anytime. There is no button to notify you want to cancel. I can't remove my card details until I add another. To many issues. I've yet to try the product, but this has put me off slightly
I am really impressed by the foundation, and also the great customer service!
The customer service I got was amazing. I needed a new shade and they sent a new one without hesitation and also updated my subscription. Amazing customer service.
Didn't order an add-on please remove too many pop ops trials.
They have made it so easy to purchase the right items for me at my age. Highly recommend
User friendly with a great friendly toneā¦kudos. I have recommended this product yo several of my friends.
Soon I saw the videos how people loves it I would try it soon can't wait to try it I've been struggling with the foundation can't find my own color and plus doesn't stay shows I have to much foundation even I put a little. But can't wait to try this one thanks to all the girls are loving this product and soon will be my turn..
I took the quiz.very easy and well designed.and then I ordered! Hopefully the product lives up to it's hype!
I have not been able to find the 'perfect' shade for the foundation - however - being in contact with customer service/online, has been a good experience. The response time is great and my questions have been addressed quickly.
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- SmartCustomerās sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members