On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use. Love the app! It was seemless, I didn't have to spend much time sifting thru pages and products. Selected the appropriate grouping found the product and made a quick purchase. Plus I has a $20 bonus to spend on my order.
I love this foundation because the color is the best. Thank you for a great product.
I was incredibly disappointed with the product, after seeing all the videos and reading the reviews, I was expecting some miracle cream:-)
I tried applying this multiple times, carefully following the instructions shared by the manufacturer. Unfortunately, the first two applications left a flaky white residue. I then reduced the amount I used and voilà. No white residue, however, what I was left with was very dry looking under eye skin that further amplified my wrinkles and bags even worse than it was when natural without any make-up on.
Sadly, I am returning this product.
I had a bad experience with my purchase. It gave me add-on after add-on products. After skipping a few, it switched the skip button to the add-on button, and I accidentally added on, but it didn't give me an option to ask again if I wanted to purchase it. It just automatically charged me. I only have very little money now on my account and I'm very upset
This is the first time I have purchase any products from II Makiage. It has been all positive and the customer service is the best!
I love IlMakiage but its a tad bit expensive. I have been using them forbover a year. Also applied for the auto replenishment and yearly subscription. But its still a little expensive
I have ordered many products from this company every product i have received has been on time and I have been pleasantly surprised at how well everything is. Their products are amazing.
You need to be sure though that you're watching your orders and maybe changing the dates of when you want them. You mark down when you're going to get them so you don't get money taken out of your bank and you forgot that you have a reorder. Just keep an eye on that. Other than that this company is awesome.
No coverage and does not long last. I don't like it as no coverage
Excited to try the collagen cream gel. Loving the foundation so far...great customer service too!
Thanks!
I had a very good experience with the customer service I got
Just blown away by the foundation, concealer, and primer. Just high class! I don't ever have to use finishing powder. Just the best.
It was helpful to pick my shade. They walked me through it.
After picking my product I tried to order several times & it wouldn't allow me to do it without subscribing to a monthly purchase. I finally exited out 3xs & was pleasantly surprised I could finally click on not subscribe. I don't like that pressure, sorry.
I love this concealer, it blends in so well with my skin. Easy to reorder through my past orders so I knew I was getting the same shade. My order came in pretty fast and I signed up for the auto shipment so I don't run out!
Ordered the trail to see if color matches. It was easy to order. Asked alot of questions at the end to get you to buy more products.
I have no issues with the products, they seem really great. What I do have a problem with is the constant badgering to get you to add another product on after you've made your purchase. I had to click 'skip' like a half a dozen times just to get done with my order the other day. Enough already!
I'm a fair skinned freckly woman who sunburns and was sent a dark dark shade that made me look orange. I could tell by looking at the bottle it was too dark. I never even used it. I wrote note after note and got Pat response after response. It. Was so obvious no one was reading these. I keep saying I want to cancel. If I'm charged again, I'll be really angry!
My skin has gotten quite a bit lighter since I started religiously wearing sunscreen and spending less time in the sun. I requested an exchange/return and they sent me a new shade free of charge and told me that I could keep the old foundation to give to a friend or use later.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members