Il MakiageReviews 8,922

They messed up my shade for the foundation the first time, sent me a gift card to apologize and when I finally use it, I'm somehow enrolled in their auto-replenishment for the primer I ordered. I'm sure they will claim I did it for the free gift (I didn't know there was one until I received my order confirmation email) but all I wanted was a one-time purchase of the primer, no free gift (I don't use foundation brushes) or auto-replenishment. I eventually unenrolled myself after being bombarded with 50 different marketing ploys to purchase more products but wasn't able to remove my payment method from their site either. Give me a million dollars in coupon codes and I'd still never shop here again!

When it comes to make-up, I am not as knowledgeable as I would like to be. Based on the advertisement, I was excited to have my face look good for my birthday. Unfortunately, I ordered the wrong shade of make up. I was very disappointed, as I looked like a ghost after application. I reluctantly reached out to II Makiage via email and they responded to me, and corrected my order with no additional charge, or hassle. I am actually in shock of their quick and professional response.
Thank you II Makiage, I will let all my friends know of this experience and to switch to your products.

The color of the product is not just the right color and ended up coloring my skin a orange/ yellow tone. It came off when washed with soap. I purchased the under makeup sealer, so I will see what happens when I use that. Other than that I was really happy with the product. My husband thought it was too thick but then he usually sees me wearing a light powder that turns to makeup by Clinique. I had to use concealer with it too which I didn't like. When I usually wear the Clinique product I put the concealer on extreme blemishes before putting on the powder. And poof you can barely see anything. But unfortunately I've aged and the powder makeup is no longer working with fine line and aging wrinkles.

The product packaging is great. Seems like the quality of the products are also good. My only real issue is the cost of the items when you live in Canada. On top of that I accidentally ordered the wrong item and I instantly sent a msg to have the issue fixed. But was told they do NOT fix such an issue. Even though they where notified before anything was done or processed etc which was crazy because then I had to place a second order rather then having everything come all at once. So I paid out the $#*!. I could understand if something was already packaged or shipped but the minute the order was placed I msged them. So as much as I think I will
Love buying their products I simply won't be able to keep up with the cost.

I have emailed customer service 2x this year. Once to ask about pricing and changes to the price of my auto ship and today to ask for assistance in changing something about the product on my auto ship. Both times the customer service was useless and today after I said I was going to cancel my auto ship and re do it they went into my act and cancelled it causing more confusion. If they read what the customer asked and put some thought into it would be helpful. Otherwise I love the products and all my experience in past years has been excellent!

I bought their products including foundation one time from them, was terrible, the products are rubbish, really bad quality, And they send you those products again in next few months without any request, and they withdraw money from your account without permission. When you know they did this thing to you, and you will ask bank to change your bank details to avoid them to withdraw more money and when you ask their customer service to refund your money they not accept BSB and account number and they said we just can return the money to your original account because they know you change the orginal account detail, so they already took money and not give you back your money, so many time I ask from their customer service to get my new bank details and refund my money they didn't accept that.

I received an email about getting an discount on my next order. I went in and bought not one but two items, and paid full price. I emailed customer service and got no help. I plan on accepting this one last order