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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I've never had a makeup be such a perfect match for my skin! I love that it doesn't feel heavy but gives great coverage!
Went back and forth with ease and finally made my selections, being a first time buyer I found the site very easy to navigate!
Amazed at the customer service to stand behind their product.
I attempted to order only the concealer and they added mascara to my order. I never ordered this and attempted to hit skip on final order page with various promo options. NEVER wanted anything but concealer. Attempted to cancel within 5 minutes and was told I was already charged. Terrible to product without consumer knowledge or acceptance. Beware!
Great products great quality i use the foundation, the browser and the primer this are the best I have ever used
The process was easy and I found my previous orders within my account.
My experience was a good one. The questions that were asked were all necessary. I am anxiously awaiting the arrival of my new make-up.
Great product & easy company to deal with. When order was delayed, received notice and certificate for discount on next order. This is company with integrity and smarts at building loyal customers.
Hello. Love how the foundation feels. Unfortunately, #35 After Party is too light. I would need to go up a little.
Ordering from this site has always been easy. The fact that they are able to match your skin tone with foundation (site unseen) is amazing.
Had trouble with the try before you buy however it would not except my payment method. Had to buy out right just to receive product.
Absolutely hands down the BEST foundation i have ever used.ive ordered three times from these guys and dont know why i havent just autoshipped yet! Im 58 and this stuff evens my skin tone out without being heavy or cakey...the shade is spot on! Absolutely worth the price! Ill never go back to any other foundation...no one has matched their results!
I purchased foundation and tanner. I did not get the results I was expecting and when I reached out to the company they directed me to best application practices and then insisted on making sure to find the foundation that is right for me at no additional cost. I can't wait to try more of their products.
It is absolutely amazing. The coverage is perfect and so light weight. I think I found my new foundation!
No complaints! All went smoothly when checking out. Found everything I needed right away.
Love their products! I have spent so much time and money looking for the perfect foundation and I finally found it. The whole shopping experience is great and their customer service is fantastic. Highly recommended!
I was matched with #35 foundation and it is a great match for my skin tone. It provides good coverage and it doesn't feel thick/heavy.
Excellent product, the best makeup I've bought fits me perfectly with my skin tone.
My eye pump no longer works and customer service replaced it without the hassle!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

