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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I love the primer! My only issue is the design of the bottle. You never know how much is left and the outside is much larger than the inside which holds the product. I have counteracted this by scaping the inside of the bottle once the pump stops working. Wish the was a better design as it seems somewhat deceptive to the quantity you are actually getting in the bottle. Otherwise love the product.
I was somewhat intrigued if they would match my skin tone since it is an online purchase and is based on questions about your face. My surprise when it arrived and I tried it I loved it is the perfect tone. And my mysterious gift is ideal for lining without leaving your eyelid. Thank you
Website has too many clicks too many pop ups asks you to subscribe too many times. It's very annoying.
You charged me twice for my makeup. If you don't reverse charge I will go through my bank to have this charge reversed. You charged me $54.00 then you charged me $38.?. I have contacted my bank but I wanted to make you aware.
I received my order a month ago, tried it out, wasn't quite what I'd hoped. Colour was off, bit more orange than I liked. I work seasonal and got caught up in work. I recieved an email asking how I liked it around a month later (it had already been paid for, so I didn't expect much). They were amazing to deal with, asking all kids of questions to find me a better match, and have sent me a new colour! I haven't received it yet, but I am always one to write a good review if the customer service is good to deal with, and they have been GREAT! I am very excited to try my new colour.
I also recieved an eyeliner with my original purchase, it is AMAZING! I love a good liquid liner, and will be ordering from here from now on
Wanted to re-order a spoiled child serum for my hair because it's making a big difference….
Also found a couple of skin formulas that I need…best of all I can try these first…loving their serums and products…
Too many questions before the option to buy. All skin issues were addressed in the promo.
I needed more primer and signed up for the automatic supply w ll MAKIAGE. It was easy to place this order. I also like the extra gift that comes with each order I receive.
Horrible service and experience. Will not return a color I can't use.
I still can't believe that I was able to get the best color match through the online quiz. I've been complemented so many times on my makeup and love the coverage. The quality of the foundation is top-notch! I wish I wore foundation more so that I could subscribe and save, but working from home, my makeup routine is light.
I like the product is just that the shade you have chosen for me don't match all because I have discolored face because of pigmentation, the shades I buy is too white and I don't like returning stuff but I still use them anyway.hopefully this one works.
Great product love everything about it! Would recommend to anyone
The package arrived very messy it seems that it opened on the way soothing is messing and the foundation has a hole and the inside was covered with it I can use nothing! I have pictures
I am not satisfied, because every time I order they always deduct more money as displayed. Kindly plz refund my money. I don't think it's a trusted page if you will not refund my more money I will not going to buy from you anymore
I always struggled finding makeup that doesn't make my skin look orange or settle in every crease. I ordered makeup and it is perfect, my skin isn't oily, it doesn't settle and stays true to its shade. The site was super easy to use, and I'm on auto-replenish shipments!
The face lift cream is not as good as the ads. I'm disappointed with the product.
I'm giving these products a 2nd try... and the code wouldn't work to earn the 10% off. Yet, the order went through perfectly.
I did not mean to add an additional item onto my order. I am hoping I will not be charged. I would be very happy if I could get a refund and if the item does not ship to my house. I still have a ton of the product left. Order # is *******-U
I must say I didn't think the hype was true, I am a believer now! I just did a side by side comparison with my five year old. She was more excited than me! As it continued to dry and settled into my skin the better it looked! I have been a makeup artist for over 15 years, and this is the best foundation I have ever tried!
I found Il Makiage about 2 years ago. I was having unusual skin issues I think from wearing a mask and the stress of working in the hospital at the time. I spoke with a rep and took the jump to try this new makeup and honestly I will not go back to anything else. There is pride and love within this company and they genuinely want everyone to feel and look their best. Thank you!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

