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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I've been procrastinating for months now, but Today was the Day! Just completed my first order
And am anticipating amazing results once received. Thank you!
Customer service is A1. Very prompt with fixing a delivery issue. My order finally arrived and I am so excited about my new primer. Tried it for the first time and I won't use any of my expensive primers every again! This stuff is worth the hype. I just purchased foundation, let's see if I will no longer use YSL or my Gucci foundation. What actually brought me back to purchase and subscribe for the primer was the customer service.
This is my second order. I just loved it I already have suggested to my friends to buy it
I love this foundation, it is so light and matches my skin tone flawlessly. I highly recommend! LOVE LOVE LOVE
Customer service for IL Makiage is exceptional! I did not receive my original order from USPS and IL Makiage was so kind to send a replacement. They responded right away and are so kind! Thank you, customer service like this is rare now days!
Love all the products I have tried! I am 69 years old and can't believe the improvement I have noticed. My skin looks so much younger and healthier. Thanks IL MAKAGE I am a customer for life!
This is a super screwy this time. I'm trying to order the makeup I always get which is number 75. I was so sad, but I still try to use it even with all the broken glass. So I tried to order it again, but it took me to
A survey. I don't even know if I actually ordered it that's all I wanted. It looks like somehow I ordered the wrong thing. I just want # 75.
The Power Recharge Cream is the absolute best moisturizer I have ever used! I've spent years looking for a good moisturizer for my skin and the Power Recharge Cream is amazing! You must try it, your skin will feel so soft and silky! Buy it now! You won't regret it!
The foundation covers all imperfections and looks natural!
I have been purchasing their products for 3+ years.
Initially, I did not match up my foundation correctly... to no avail, they quickly replaced my purchase with a more suitable shade.
Fast forward to this year.I received a promo code in an email, and it was just in time for my birthday!
Thanks Il' Makiage for being great and putting your customers first.Keep those wonderful products coming.
Very helpful and easy through questions and details to order!
I have tried the product but have not seen any difference. From what I saw on Facebook I could see a skin different but not with me. So now what?
I love ordering from Il Makiage but I don't like paying the US prices. I love their products and only buy the ones that I feel are absolutely necessary!
I received an email stating that my next Auto-Replenishment would be in December/January. I never signed up for Auto-Replenishment. What is going on?
Customer service was wonderful and helped me find my shade and sent it to me for free when my current color was wrong.
Super easy to order
Great customer service department!
I checked out and then receive one last prompt regarding if I subscribed I would receive the 20% discount and free shipping. But my final payment was without discount and with shipping.
This is the 3rd time I've had this stuff in the silver bottle sent to me... My very first order I received it instead of the foundation I actually ordered. Then about a week ago I ordered more foundation and it was 'added on' at a price of $42. I ordered some mascara today trying to be very careful to avoid any sneaky "add on" links but when I checked my email -- there it was... "Thank you for your add-on". I love your product but this is enough to make me buy my foundation elsewhere. Plus, I can't figure out how to return these to you since when I put the order number in to start a return, it only shows what I originally DID order. Help!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members