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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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This Makeup is the best. I have spent high dollar on many different brands and I find this to be the best. I am 53 and I will tell you the lines and pores dissappear. So before you go buy big name brands in store, give this a try.
I absolutely love the products which is why I keep buying them but I don't like the website. I think there should be an app you log into and has all your information saved. Any time I want to try a new product I have to retake the quiz and then go though a bunch or questions. I appreciate all the mystery gifts but I've received 5 liquid eyeliners. It would be better to receive different products to try out. Perhaps give 20% or a discount to customers all the time. I do have subscription for some items but love trying new things.
Questions were easy and I liked that they were specific. Hoping my order comes quickly and the right color!
Found all the questions relevent, had an issue with my order and they responded immediately. Hope the products are as great as the service!
Good experience to buy.get good offers every time and nice quality
User friendly and I absolutely love all the products
I was charges twice I am not very Happy.
I told it would a trial but I gave Been charged for the trial and also for the product.
I can't believe I found the foundation I need! It matches my skin tone and it's my favorite! I Love you guys!
Thank you for your communication and prompt responses. I truly do appreciate it.
Give me my money back now I was cheated out of 83 dollars
Ok I took the try for 14 days. I'm excited to try this foundation. I have a lot of sun damage so I'm hoping this will help my skin.
I was supposed to use a code to get 10% off, but there was no place to enter it
Product is great, perfect match for my skin tone! Easy ordering
I am so happy with every product that I have used! I look forward to trying new ones!
The brush application is wonderful to use. Amazing how you got the correct color. Like the know about your other products available.
I love everything about this makeup line,customer service is great
I did not receive an email communication that a replenish order was being fulfilled. I would have pushed it back a month or two as I have done in the past.
I got a buy one get one + free shipping offer for my birthday! That's generous and I decided to get a couple things because I liked the products I ordered in the past. I just noticed that I was charged for shipping. I don't like when companies over promise and underdeliver. Even through the product is great- it just makes the experience a bummer.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

