On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I like that my order shows as processed the same day, I like that they keep you updated during the delivery process. I have yet to try the products but I'm eager to receive them!
Just answer a few simple questions and let the team at Il Makiage do the rest! They will find you a perfect foundation and match you with any other skin correction products to help you achieve your gorgeous everyday look!
Bad experience with this try without buying method
Hard to get my 10% discount and sent me another receipt for an add on order I did not make.
Afraid I will be charged for more than I actually and made it hard to request 10% discount I was e-mailed.
I had ordered some items to see if those work for me,with the promotion of trial, you don't like it you send it back. Paid $6,30 for shipping handling. If items aren't returned by dead line you will get charged full amount/price. I checked my account and I was charged the $6,30 and the $133,44. On top of it basically paying for shipping twice! This is def wrong advertisement - I want my money refunded and cancel the order completely!
I did the quiz and I found my shade right away and went back to the website to purchase it. It was easy and quick.
The no filters primer is so smooth and silky without being too heavy, and the makeup is amazing. It's easily layered and doesn't flake or cake. 10/10
It was very easy to find the shade for me and order
It applies perfect and the finish is beautiful
It looks beautiful
I'm in love
This company is amazing and because of their customer service, I will now be a regular customer. I tried their free trial foundation and it wasn't for me, but they let me keep the bottle anyway plus sent me an email gift card. First class!
I didn't get the chance to put in my 10% discount when I checked out. Can't wait to try the product.
They focus on the quality assurance and also to provide good customer service experience!
I'm a cosmetologist and I can honestly say this is the best coverage for foundation and longest wearing I have ever had in my life!
I rarely wear makeup but when I do it's Il Makiage! I mix it with my favorite honey based moisturizer to really make it glow - it feels so good on my skin
I just ordered the lip plumper - and will let you know if I love it or not
It was good until I got two emails saying thank you for your add-on. I did not add on anything so not real happy about that. Hopefully you guys will clear it up and take that second item off because I did not purchase it. Thank you.
This company is amazing and my skin has never looked and felt better. I love that it's easy to purchase and hassel free. If you don't like the product return it with no obligation. The light weight formula of the woke up like this, is so easy to apply and you can build the coverage to your liking. I will continue to be a high maintenance B..
I just ordered my foundation this morning so I have not yet received it. But the website, descriptions and help were wonderful. It's VERY hard to choose a shade online but I have faith it will be a good match. If not, I know the company with help me get the correct shade.
I opted to try before I buy to make sure product fit my needs and was charged the full amount! Very disappointed.
I had some trouble with a couple of my shipments and even though they didn't have to, Il Makiage went above and beyond to make things right. One happy customer here!
I like their eyeliner, however when I just reordered one, somehow I was charged for an Add On product I didn't even realize I was agreeing to! The website is very misleading like that, and you can't just cancel the order right away before it ships! You have to wait for it to be delivered then return. I now remember why I first stopped ordering from here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members