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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Actually no complaints with the products I purchased cause I used to wearing it and is really good, fior my skin I just hope having the product before my trip this weekend.
Would not take my visa for trial. I had to purchase all 3 items. Did not give me the discount and it did not include the free brush.
Very dissatisfied with purchase. No phone number to call, I had to email my complaint.
My order was canceled because I canceled the reoccurring order. I just wanted to try the makeup a one time purchase. I am very disappointed with Il Makiage.
I used this product for about a week and didn't see any difference in my results compared to my current product.
Es light no se siente pesado como otros productos recomendado
Had an issue with my order and in less than 24 hrs I got it resolved, no hassle at all, best response ever. Thank you ilmakiage.
Normally your left guessing on which tone to buy. I was not not gonna purchase this until I took the shade test. It was very thorough and I feel really good about purchasing the shade that was recommended for me. Great experience.
The powerlift does not absorb into my skin, it feels like i have a layer of lubricant sitting on top of the skin.
Never purchase anything from you guys again, you went in my bank account and took $$ out without my authorization so I cancelled everything and want a full refund ASAP!
Auot replenish needs to be removed. I stated I didn't want it, but got it anyway. This happens quite a bit.
This was the easiest online shopping experience I've had! Thank you!
I waited slightly to long to return my try before you buy and the support team helped me replace the color with out any cost to me. It was great customer service and I immediately ordered attritional items.
Easy to answer the questions and order product. I am excited to see if the product is as good as advertised.
I brought the primer and foundation and just tried it today. The primer glides on n covers pores and the foundation goes on smoothly and is so light on the skin it feels like you are not wearing any products. Just placed an order for their skincare
I recently bought the foundation and concealer. I woke up like this and f* I'm flawless and I can't believe how easy it was to find my perfect match! This was the first product I tried and because I liked it so much I bought the ultra maximizing lip, plumper eyebrow, pencil kit and the skin volumizer, and I am very excited to receive them to try them out!
Took the quiz, got a perfect match on foundation. Also tried bronzer for the first time and I live it! So glad I found this company.
No visible area to add discount coupon to orders. Also add ons are confusing and easily incorrectly added and charged. Feels very scam like
I recently purchsed items from il Makiage. Although two items did not work for me, I was very happy with the company and the ease in which I was able to return them. I did keep product and only returned the ones that didn't work out. The return instructions were very clearly stated on the package and were very easy to follow. It only took a few minutes. I was given the choice to exchange or return. I have and will continue to purchase from them. I'm a very happy customer.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

