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Il Makiage

3.6

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Georgia
1 review
0 helpful votes
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Deceived
January 26, 2024

My experience was not pleasant because it clearly states try before you buy and it supposed to have charged me 5.90 but it actually went ahead and charged me 125.+ as with this mishap I don't want it because I really don't wear makeup that much for these problems I should have just bought what I thought was a match from Amazon

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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Terrible
January 26, 2024

It was bad. I was charged right away for the try before you. Then was charged for something I never even purchased

Date of experience: January 19, 2024
Canada
1 review
0 helpful votes
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Stellar customer service!
January 19, 2024

My first time trying their foundation. Shade was slightly off. I reached out to their customer service and they immediately responded, will be sending me a new shade, all at no cost AND provided a $20 coupon! Above and beyond - thank you!

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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II makiage review
January 26, 2024

I'm excited to try this product,hope it will match my skin tone.But the shipping fee and foundation cost both are charged from my account, I have to pay nly shipping fee now after trial period,I have to pay full amount right.

Date of experience: January 19, 2024
Wisconsin
1 review
0 helpful votes
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I accidently purchased the lip-gloss. Once I got it, I wanted to give it a try. I hate it! It did not moisturize my lips and it burned. I assume it has a lip plumper. I would like a full refund for the gloss. The only thing I found enjoyable was the packaging it came in.

Date of experience: January 19, 2024
Florida
1 review
0 helpful votes
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No es mi tono de piel
January 26, 2024

Buen día recibí una base y no es mi tono escribo para delvover y para decirles que no me gusta una base q se transfiere a la ropa, solo medio se roza con la ropa y mancha

Date of experience: January 19, 2024
1 review
0 helpful votes
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Great website!
January 19, 2024

Great information on products, but I mainly appreciated the numerous published reviews of the products with photographs.

Date of experience: January 19, 2024
North Carolina
1 review
0 helpful votes
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Great coverage
January 19, 2024

The only thing I find is the foundation is a bit drying so I add moisturizer to it.

Date of experience: January 19, 2024
Illinois
1 review
0 helpful votes
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The color matching for the foundations pretty much look a lot alike. I did the color match three times and was given three different colors of foundation.

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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Great color match
January 19, 2024

I love the make up I still see it kind of patchy and still can see a little pour but the color match is perfect

Date of experience: January 18, 2024
Canada
2 reviews
5 helpful votes
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Great products!
January 19, 2024

Honestly, especially for older skin the foundation woke up like this is the best! I have tried so many! Seriously you won't be disappointed and the match quiz worked out perfectly!

Date of experience: January 18, 2024
District of Columbia
1 review
0 helpful votes
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I have been trying their products and I could not be happier and satisfied. The products are well packaged and high quality. At first, I was skeptical, but my experience has shown the products I've bought to be quality made. Very happy!

Date of experience: January 18, 2024
New York
1 review
0 helpful votes
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Disappointed
January 25, 2024

I purchased a foundation and went through the grueling interrogation process and shade was still off. Very disappointed

Date of experience: January 18, 2024
Texas
1 review
0 helpful votes
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New makeup
January 18, 2024

I finally got my make up. No fault of anyone except US Postal Service. I ran in and took my makeup off and tried it. I have to say I think I have finally found the perfect make up. It goes on, so easily, feels good on your face and has great coverage.

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
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Disappointed
January 25, 2024

I've been a loyal customer for quite some time now, and I was very disappointed they could not add the blender brush to my upcoming Recurring Auto-Replenishment Order. I had to do a separate order and get charged for delivery.

Date of experience: January 18, 2024
Washington
1 review
0 helpful votes
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Love it!
January 18, 2024

I am so satisfied with the service I have received! I can't wait to buy everything I need to look beautiful!

Date of experience: January 18, 2024
South Carolina
1 review
0 helpful votes
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Over hyped
January 25, 2024

I really expected a better product than what I received. It's watery and doesn't have the coverage it says it does. My $15 foundation covers and smells better than this. It has a terrible chemical smell.

Date of experience: January 18, 2024
Canada
1 review
0 helpful votes
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By far it is awesome and love the product it feels amazing and not greasy and the colour is amazing!

Date of experience: January 18, 2024
Georgia
1 review
0 helpful votes
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I wanted to try one product only and in my chreckout exp what sound like a quiz was an add on product.
This is bad

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
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No Good
January 25, 2024

I was very excited to receive my make up and tried it...It was so yellow on my face that i could not waite a few days to give it another try!
I already returned it!

Date of experience: January 18, 2024