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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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My experience was not pleasant because it clearly states try before you buy and it supposed to have charged me 5.90 but it actually went ahead and charged me 125.+ as with this mishap I don't want it because I really don't wear makeup that much for these problems I should have just bought what I thought was a match from Amazon
My first time trying their foundation. Shade was slightly off. I reached out to their customer service and they immediately responded, will be sending me a new shade, all at no cost AND provided a $20 coupon! Above and beyond - thank you!
I'm excited to try this product,hope it will match my skin tone.But the shipping fee and foundation cost both are charged from my account, I have to pay nly shipping fee now after trial period,I have to pay full amount right.
I accidently purchased the lip-gloss. Once I got it, I wanted to give it a try. I hate it! It did not moisturize my lips and it burned. I assume it has a lip plumper. I would like a full refund for the gloss. The only thing I found enjoyable was the packaging it came in.
Buen día recibí una base y no es mi tono escribo para delvover y para decirles que no me gusta una base q se transfiere a la ropa, solo medio se roza con la ropa y mancha
Great information on products, but I mainly appreciated the numerous published reviews of the products with photographs.
The only thing I find is the foundation is a bit drying so I add moisturizer to it.
The color matching for the foundations pretty much look a lot alike. I did the color match three times and was given three different colors of foundation.
I love the make up I still see it kind of patchy and still can see a little pour but the color match is perfect
Honestly, especially for older skin the foundation woke up like this is the best! I have tried so many! Seriously you won't be disappointed and the match quiz worked out perfectly!
I have been trying their products and I could not be happier and satisfied. The products are well packaged and high quality. At first, I was skeptical, but my experience has shown the products I've bought to be quality made. Very happy!
I purchased a foundation and went through the grueling interrogation process and shade was still off. Very disappointed
I finally got my make up. No fault of anyone except US Postal Service. I ran in and took my makeup off and tried it. I have to say I think I have finally found the perfect make up. It goes on, so easily, feels good on your face and has great coverage.
I've been a loyal customer for quite some time now, and I was very disappointed they could not add the blender brush to my upcoming Recurring Auto-Replenishment Order. I had to do a separate order and get charged for delivery.
I am so satisfied with the service I have received! I can't wait to buy everything I need to look beautiful!
I really expected a better product than what I received. It's watery and doesn't have the coverage it says it does. My $15 foundation covers and smells better than this. It has a terrible chemical smell.
By far it is awesome and love the product it feels amazing and not greasy and the colour is amazing!
I wanted to try one product only and in my chreckout exp what sound like a quiz was an add on product.
This is bad
I was very excited to receive my make up and tried it...It was so yellow on my face that i could not waite a few days to give it another try!
I already returned it!
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

