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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I love the website. It gives you discounts and very helpful in picking the right products for me.
Easy to get the match that you need for your skin type, however I could not enter the e gift card that I had on my purchase, causing me to have to reach out to Customer Service after the purchase went through.
They really do stand behind their product 100%! If you aren't perfectly happy with your purchase they will help you find what works for you or give you your money back! Very quick to respond as well!
One of the best experience I've ever had for makeup it is just wonderful it goes on smoothly with the brush it's just awesome I just love this makeup and I just wanted to say thank you and whoever made this God bless you and you just have a wonderful life thank you so much be blessed.
My new go to mascara! This mascara is AMAZING! It actually has me wearing my fake lashes less because I almost get the same results with this mascara! It also feels healthier on my lashes! I love it & I'm addicted now!
The website is easy to use and the color matching is spot-on. It is easy to change your color for summer/winter or to skip/reschedule/fast track a delivery based on your needs. The makeup is exceptional as well!
I have bought other foundations which did not perform what they claimed. So far, I have been very pleased and am happy to choose to be subscribed for the next bottle.
I am giving my review a 5 star, due to how the process was for color matching and how easy the assessment was. I'm super excited to try the makeup, this could be a complete game changer for me as I have very sensitive skin. I think that after the questionnaire it's awesome they have you submit and photo of yourself in case your not quite sure about your skin tones. I look forward to trying my new makeup.
Placing a replenish order as I can't be without. Love their entire product line.
I love the product, it was just a little lighter than my usual color. It did feel great on my skin. Just one shade to light. I'll try again. I'm keeping it because I like the product
Have not found a product better. There concealer is absolutely the best
Due to spotting WiFi service the same item was ordered twice. The error was discovered within 6 minutes of the first ordered being placed and I was told I could not cancel.
Very understanding about my situation and handled it perfectly well!
I seriously don't have words to praise! Bestest foundation ever
Best regards to the team. I always had problems finding my ideal foundation for me, but I just don't put on makeup very often, but with your products I am happy with a very natural and subtle finish and above all, it cares for and protects my skin. Thank you so much!
I decided to try the foundation. After the quiz, I ordered the foundation and concealer. I did an "add-on" of the boost serum but I meant to pick the exfoliation face wash. I didn't realize until I got the package.
I emailed Customer Support asking if I could return it. The refunded the product without me having to return it saying it was a one time gift as a new customer. And I got a $25 off voucher.
The foundation and concealer match my shade perfectly! I really like the way it feels on my skin. And I forget it's there. Even with sweating from a Trampoline park, it still looked intact.
Only downside is the price and you definitely get sucked into the subscription for a much better price.
My account was charged for 3 different amounts. I only wanted to try the foundation. Sad there is not a customer service phone number. I was charged over $130 and I will not be paying it. If they do not cancel I will dispute!
Love the foundation matching. It takes the guesswork out.
I was asked to review the makeup I recently purchased. Although I haven't used it for a long time, my experience has been wonderful. The makeup applies smoothly and looks great. I would definitely recommend it to anyone looking to try something new. Overall, I'm thrilled with this purchase!
Only make up that covers my dark spots. Great products. I recommend it
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

