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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Your customer service has been above and beyond. I love the coupons and I am looking forward to trying my next new product I've ordered
I've been using the power renew cream for a while now and I can honestly say that it works well. My face gets dry after washing it and I have a few wrinkles that I really hate seeing. The cream has done well for moisturizing and lessening the look of wrinkles on my face though. It's a good brand overall.
I love my makeup. But, what stands out is the superior customer service. They reach out to you encouraging you for feedback! They definitely want their customers to be pleased with their products!
I just placed order and obviously have not received yet…so hard to rate. The order was smooth and user friendly, if product is as good as they say, it will have been a great experience
I have found the products don't bother my skin. Coverage is really good. I am slowly buying all the products. I actually bought two different foundations and mix them for the match I like. Survey asked about hair care and hoping you're coming out with something new for hair as well.
I love the products but the Power Camo Redness Defense is not worth the money. I was so excited to try this but it does not cover the redness on my face at all. I was thinking over time it would get better but there has been no change. Positive side, I'm using it as a primer but not to cover the redness on my face.
Única experiencia amo la crema y los detalles q llegaron en la caja. Sinceramente amo esta línea completa
I only wanted to purchase the foundation and when I went to check out I pushed the 20% coupon that added concealer with 20% off and completed the purchase.
I really hope that I enjoy your product. Please credit my account $26.54. Thank you!
I'm anxious to receive my face cream! I'll be happy if the reviews are true. I'll let you know after using it.
The foundation that was chosen for me was too light. I can't wear it. I've filled out a return shipping label but I haven't received a reply. Please reply.
I only wanted the $20. Off on my order and not anything else.
My mind was blown at how above and beyond Max went to find the right color for me. Customer service like that is so rare these days that it absolutely made my day! Good people still exist and they're working at IL Makiage
I love their foundation and I am excited to try their eye shadow and highlighter.
I put in my order with no problem but the the only way to continue was to push auto replenish which I didn't want to do- then I had to go back and go through the process of canceling the auto part
This is actually my second time ordering from ll Makiage and I Love how I get a perfect finish every time I wear #90, or #100. I will continue to order. Thank you guys for designing the perfect makeup.
My shopping experience is always easy and amazing. I'm always happy with the quality and results from using this brand.
I like the makeup; however, lipstick and other additions have been added without my permission. Also, I moved and stopped receiving the shipments for a year. When I finally realized that I was still being charged they won't refund the money or send me the makeup I never received. Now they won't even cancel my order and again sent me a thank you for your order with the lipstick that I don't want! Irritating
The online shopping experience was simple, hassle free. Some upselling, but not objectionable, more informative and easy to decline if not interested. Overall, a mighty thumbs up! Looking forward to receiving my products.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

