Il MakiageReviews 8,922

I already had an account so I went to my account bc I was ready to purchase my foundation. It's all I had the money for right now but the site was so easy to navigate, it was a breeze!
The information on all of the packages and different single products was easily found and was quite easy to read.
My only complaint is the prices could be a little less expensive for those of us that can't spend 50$ on one product of makeup. I'm sure y'all can afford to lessen the it's a little bit and you will make a better profit that way!
I am, however, very anxious to receive my foundation and the brush to apply the foundation. If it does what you so days it dies then I guess I will be spending 50$ on one product of makeup. Please maybe offer free face primer along with the brush for application!

I will let you know how I like the product after I use it for a few days!

Sincerely,

Michelle Wood
*******637

I ordered foundation. It said it was a zero charge so I can try it, Just pay shipping. Then the card would be charged a couple weeks later. At check out, it charged the whole amount. Ok, whatever. Fast forward to today, I wake up and theres a random $115 charge from them. NO I DID NOT SIGN UP FOR AUTOMATIC SUBSCRIPTION! Im so tired of these companies pulling this and apparently Il Makiage is no different! Now I find out there is NO CUSTOMER SERVICE NUMBER. None. I have to wait 24 hours for a response in email. That was my electric bill money so now Im screwed. WILL NOT BE DOING BUSINESS WITH THEM AGAIN! I dont care how good their products are, They stole from me today.

I love the products but have continual problems with fulfillment. The orders do not arrive, I have to contact customer service and then apologies, order cancelled and replaced/ this last time it was sent to the wrong address. I was told it would be replaced (over three hundred dollar order) and that did not happen. Finally on Jan 15, I contacted customer service and asked if the order was ever going to get here. I was informed it would be canceled and a refund forthcoming. I was not asking for that, although the order going to the wrong address had been charged toy cars and not refunded- which tells me the "replacement" was also at my cost. So be it. However, the replacement order did not arrive.
I have tried one. Last. Order. After this, regardless how wonderful the products are (and they are wonderful), I will not attpt again.

First time ordering...
Went through the colour match and ordered foundation and face scrub.
The fountain was not an exact match, however, a quick email was responded to quickly, a few questions asked, and a new colour on the way! Unheard of.
The face scrub/polish is PHENOMENAL and I have used everything from Estee Lauder to Dermologica, Kate Summerville, Dennis Gross and many more... This scrub is the absolute best I've ever used (and I'm in my SIXTH DECADE of living so I should know!).
Very impressed all around!

Unfortunately, this foundation just isn't for me. I have tried prepping my face with various methods, but the foundation is still coming out in a texture I'm not pleased with. It's cake-y for me, and it feels and begins to look oily and slick the longer the day goes on. It also rubs off on anything that touches my face throughout the day which is not ideal at all. I purchased the primer and have tried the foundation with and without. While with the primer helps the feel, it doesn't keep it "put" or improve the texture. I can't wait to wash my face at the end of the day when I have it on…not a good sign.

I like the light weight and the color is a match but it doesn't at all look natural or like my own skin because of the texture it creates on my face — even with the primer.

I'm still undecided about the concealer. It works for every day, color is fine, but it's not enough coverage for if I were going out, as I can see my dark/green/tired circles through several layers of the concealer.

I've shared my experience with customer service and am hoping to send the foundation back.