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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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After thinking and rethinking purchasing this item, I received an email offering a discount code upon checking out. Well upon checking out, there was no place to apply the offer, therefore I wasn't able to use it.
I reached out with a question regarding what concealer to get matching my existing foundation #35 and received a very quick response. Thank you!
The foundation was a perfect match to my skin. I love it and glad I purchased it. Thanks IL Makiage!
Easy to use website and quizzes, helpful customer service. Excellent products
The foundation is no better than L'oreal or Maybelline. The website states that you can cancel auto-replenishment anytime, but they don't tell you that you will not get a refund for the order you made. If you want to return your original bottle, you must do so within 14 days of the order. Otherwise you are out of luck and stuck with the future orders.
Best foundation I have ever used! The test absolutely nails the skin match!
I had a freat experience. Its nice to be able to read all abt the products and what they do. Online ordering is very easy!
Just received my foundation...
Unfortunately the lid was broken. When I opened the bottle the entire dropper came off with the lid and spilled some of the foundation. With that being said, the color was perfect for my winter skin. I am not sure of the overall coverage, maybe need to apply a little more, as my pores are still seen?
Easy, no harassment, not pushy. Very easy to order from my last on
When I finally received my order and got to try the foundation, I broke down in tears and have been willing for the first time in several years to go out in public
I never received my try before you buy products that I ordered 1/6 and was charged $138. There is no way to contact customer service aside from their website. Do not try products unless you are strictly buying for one time use.
I love every product, I order from you Guy's. You thank you for been so good to me.
The website was easy to navigate. I was able to make my purchase without confusion. Thank you!
Buyer Beware ordered sample got a 100 dollar charge on card!Dont even see a customer service number to call!
Easy navigation through the app, taking me to the homepage via email. Offers seem good in comparison to other skin brands and offer a deeper discount if you can prepay a subscription for the year. I've never seen that before and think that's smart and lucrative for a skincare line to offer that. Takes the pressure of monthly payments off your expenses by doing that and getting an additional discount when you subscribe.
This company is literally my go to make up company now. They ALWAYS are giving me great deals and coupons for things that I normally wouldn't purchase due to price. They give away free items all the time. They truly care about their customers.
I can't give a review because I haven't even tried the product. I did not order the fill product only the trial. Now I can't pay my bills. I'm gonna be homeless I'd I di not get my money back!
I'm 200 dollars in Dewberry because the were supposed to charge me for the trial and instead took money that was not authorized by me. In not a happy customer!
I purchased a foundation at first, then it showed the next page about claiming 20% off for the concealer, and I accidentally hit that button instead of skip while reading it. So, I got auto charged for the concealer as my second order that I didn't want it.
This Saturday is my bday and I was hoping to treat myself to a little something special and Il Makiage delivered! Not only did I get my special gift but I also got BOGO! So I got 2 little treats for the price of one! Happy birthday to me! Thanks Il Makiage for making my day a little Special!
Received my order of foundation and the color was a little off. I contacted customer service; they asked me a few more questions and then sent me a different color. It was a match and I love it! I have already purchased a few more items and they came so quickly. I have been very impressed with this company and their products!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members