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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I love this product. It enhances my outer beauty. The coverage is out of this world.
I love this company so helpful in every way. They make it so easy for those who are not experts in makeup to choose the right one and you can't complain with try before you buy and easy to return items not right for you. I LOVE IT no complaints
Love the foundation, eye liner, primer, and mascara. Great productthat doesn't cause me to break out or leave an orange tint.
I do not enjoy that you have signed me up for upgrades before I have even had a chance to barely try the product. Plus, it did NOT come with a packing slip or any information or how to contack customer service. You do NOT have my permission to send me another bottle until I ok the shipment and frequency!
I'm still in disbelief on how perfect my match was without seeing my skin in person. So that itself deserves five stars. I really enjoy the coupons. As a subscription isn't for everyone. Yet you guys found a way to fit all customer needs. Best makeup I've ever used.
Horrible experience
Order not received
Requested a refund
Promised full refund on $145 expenditure
Given a refund if $6.78
Very easy to use. Can't wait to try the product! Hope my trial arrives soon!
Estoy muy satisfecha con este producto llego a tiempo y me lo aplique al instante me gusta muchisimo como deja el rostro solo que yo tengo esas bolsitas debajo de mis ojos patas de gallo y con eso si no pude hacer nada me aplique el corrector pero aĆŗn se notan muy bien y mi esperanza era q este maquillaje me disimulara eso. Pero para las q no tienen esas bolsas lo recomiendo al 100 amigas esta divino el maquillaješ„°
The product did not match my skin complexion. The foundation did not match my olive skin tone.
Shopping is easy and the discount is great when purchasing on the refill plan.
The products I've used from this company have been excellent!
It was really quick to order and I can't wait to get my exfoliation scrub and something to take all this redness out of my face! Looking forward to trying a lot of products!š„°
The packaging and little silver spoon and everything was amazing! I wanted to love this product but it didn't cover my wrinkles like the videos I saw... I have some lines on my forehead but this just didn't do what I wanted it to. I would definitely try some of their other products. Great customer service!
Too many Q's
Deceiving customers on prices
Tiring
Blah blah blah blah blah blah blah blah blah blah blah blah
I went through the simple steps to get my match. This inability to find my match before had me give up on foundation. Now I'm excited to try this product. The "try it for free" offer helped me make the decision to try it out. I will post a review about the results!
2nd order. Love the cleanser and make up 60. So easy to use. Less the better.
Easy to navigate on their site and very clear descriptions!
Wish there was an option to only order once before you do reorders just in case you do not like a product. If after a week or two after you get a new product get a prompt to reorder on a schedule. Plus this time it was lagging, some how I ended up having a double order but didn't see it until after I hit Apple Pay. Hopefully I like the product!
Answer: Yes! I believe they are anywayā¦but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I meanā¦they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

