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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 5 days

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Mississippi
1 review
0 helpful votes
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Beautiful skin within
February 3, 2024

I love this product. It enhances my outer beauty. The coverage is out of this world.

Date of experience: February 3, 2024
Pennsylvania
1 review
0 helpful votes
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Grateful
February 3, 2024

I love this company so helpful in every way. They make it so easy for those who are not experts in makeup to choose the right one and you can't complain with try before you buy and easy to return items not right for you. I LOVE IT no complaints

Date of experience: February 3, 2024
District of Columbia
1 review
0 helpful votes
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Easy!
February 3, 2024

While on an overseas vacation, I realized I need to reorder my makeup. A few clicks and my order was completed.

Date of experience: February 3, 2024
Ohio
1 review
0 helpful votes
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Make up / skin care
February 3, 2024

Love the foundation, eye liner, primer, and mascara. Great productthat doesn't cause me to break out or leave an orange tint.

Date of experience: February 3, 2024
Oregon
1 review
0 helpful votes
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New member
February 10, 2024

I do not enjoy that you have signed me up for upgrades before I have even had a chance to barely try the product. Plus, it did NOT come with a packing slip or any information or how to contack customer service. You do NOT have my permission to send me another bottle until I ok the shipment and frequency!

Date of experience: February 2, 2024
Tennessee
1 review
0 helpful votes
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Great experience
February 3, 2024

I'm still in disbelief on how perfect my match was without seeing my skin in person. So that itself deserves five stars. I really enjoy the coupons. As a subscription isn't for everyone. Yet you guys found a way to fit all customer needs. Best makeup I've ever used.

Date of experience: February 2, 2024
Canada
1 review
0 helpful votes
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Order Not Received-No Refund Issued
February 10, 2024

Horrible experience
Order not received
Requested a refund
Promised full refund on $145 expenditure
Given a refund if $6.78

Date of experience: February 2, 2024
North Carolina
1 review
0 helpful votes
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Great website!
February 3, 2024

Very easy to use. Can't wait to try the product! Hope my trial arrives soon!

Date of experience: February 2, 2024
Rhode Island
1 review
0 helpful votes
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Belleza intocable.
February 3, 2024

Estoy muy satisfecha con este producto llego a tiempo y me lo aplique al instante me gusta muchisimo como deja el rostro solo que yo tengo esas bolsitas debajo de mis ojos patas de gallo y con eso si no pude hacer nada me aplique el corrector pero aún se notan muy bien y mi esperanza era q este maquillaje me disimulara eso. Pero para las q no tienen esas bolsas lo recomiendo al 100 amigas esta divino el maquillaje🄰

Date of experience: February 2, 2024
Florida
1 review
0 helpful votes
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Unsatisfied Customer
February 10, 2024

The product did not match my skin complexion. The foundation did not match my olive skin tone.

Date of experience: February 2, 2024
Virginia
1 review
0 helpful votes
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Love the product I've tried
February 3, 2024

Shopping is easy and the discount is great when purchasing on the refill plan.

The products I've used from this company have been excellent!

Date of experience: February 2, 2024
Mississippi
2 reviews
0 helpful votes
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Helpful Advice!
February 3, 2024

It was really quick to order and I can't wait to get my exfoliation scrub and something to take all this redness out of my face! Looking forward to trying a lot of products!🄰

Date of experience: February 2, 2024
North Carolina
1 review
0 helpful votes
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I wanted to love it...
February 10, 2024

The packaging and little silver spoon and everything was amazing! I wanted to love this product but it didn't cover my wrinkles like the videos I saw... I have some lines on my forehead but this just didn't do what I wanted it to. I would definitely try some of their other products. Great customer service!

Date of experience: February 2, 2024
Illinois
1 review
0 helpful votes
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Scamming money grabbers
February 10, 2024

Too many Q's
Deceiving customers on prices
Tiring
Blah blah blah blah blah blah blah blah blah blah blah blah

Date of experience: February 2, 2024
Wisconsin
1 review
0 helpful votes
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Horrible!
February 10, 2024

You gave me an extra order I did not want! Very upset! ORDER # *******-U

Date of experience: February 2, 2024
California
1 review
0 helpful votes
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Stress free foundation match!
February 3, 2024

I went through the simple steps to get my match. This inability to find my match before had me give up on foundation. Now I'm excited to try this product. The "try it for free" offer helped me make the decision to try it out. I will post a review about the results!

Date of experience: February 2, 2024
Ohio
1 review
0 helpful votes
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Love this makiage
February 3, 2024

2nd order. Love the cleanser and make up 60. So easy to use. Less the better.

Date of experience: February 2, 2024
Texas
1 review
0 helpful votes
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Excited!
February 3, 2024

I used the foundation Match finder and am comforted to know that if it isn't a match, I can return within 14 days for a full refund.

Date of experience: February 2, 2024
Connecticut
1 review
0 helpful votes
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So far so good!
February 2, 2024

Easy to navigate on their site and very clear descriptions!

Date of experience: February 2, 2024
Texas
1 review
0 helpful votes
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Wish there was an option to only order once before you do reorders just in case you do not like a product. If after a week or two after you get a new product get a prompt to reorder on a schedule. Plus this time it was lagging, some how I ended up having a double order but didn't see it until after I hit Apple Pay. Hopefully I like the product!

Date of experience: February 2, 2024