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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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The problem was with trying to check out and more things being added after you are finished!
It was easy to purchase. I will update my review once I receive my product.
Dijeron que solo iba a pagar por la prueba y después de 14 días si me gustaba pagaba el total. Y se acaban de cobrar la base,necesito cancelar la orden
I love all the products! Every time I purchase an item it never disappoints, and the foundation! I cant believe how many complements I get when I wear it. People think I don't even have makeup on lol. Just a satisfied customer
I had a concern about delivery of product and my inquiry was answered on a very timely basis
I tried to try without buying. I gave my credit card for a balance of about $6.00. I then chose to subscribe for the 30%discount offered. Suddenly the charge went through for $45 plus tax and shipping?
I am confused
Disappointed is the second time I receive a product with the wrong color
Too may offers kept popping up when I thought I was done. This confused me and I placed two orders not aware the first order had been placed.
Great expectations with great results! I love all the products I have tried so far! Not disapointed at all and it has given me enthusiasm to take the best care of my skin again.
I haven't got mine yet. But I'm hoping it mixes my skin tone and works for me. Just know the the 14 day try before you buy. Is going to take the money out of your account immediately. And they do not cancel. It's permanent purchase from the point you decided to click order. Even if. It says try before you buy. It isn't true. So I hope and pray I like these products or. I'm just stuck with them. Got my fingers crossed
I really like your products but I am unable to check out! I would stop trying to buy from you except I really want to use your products! If I get a coupon I can't seem to use it without throwing the check out process into a more difficult situation.
Super happy my purchases!
Primer and mascara are my faves along with the foundation!
I just recently received my first products and they feel amazing! I have mature skin, I'm 67, and suddenly have been fighting breakouts on my nose and chin. They are clearing up already after just two applications of these products. I ordered additional items today. After reading the reviews, I am very impressed with how other customers love these products as much as I do!
It was easy ordering. Easy to navigate the site. Wanted to get more mascara and had a discount code!
I placed my order for the exfoliation product.
On the way to check out, the page went through many items that I skipped. But unfortunately I click by mistake in one of them and my account was charged with $42.00 more dollars.
Hope we can place the orders and pay for what we are looking for, easily.
The customer service team responds quickly and efficiently. Their goal of a happy customer is to make sure my products meet my needs and I truly appreciate them for this. Because of their great service, I'm buying more products from their website and giving it a try. Thank you!
I found cream to be thick and really no difference from my regular retinol daily lotion for less cost.
Foundation,this is my second time trying it and my usual one LAWLESS out performs this one by a long shot.
Love the products, just don't need them so often, or so much. Very pleased with the quality and service.
I like alot.This makeup look natural and not too heavy. But little big dark for me my skin is slightly white side what should I do for next time order?
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

