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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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Missouri
1 review
0 helpful votes
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Check out!
February 25, 2024

The problem was with trying to check out and more things being added after you are finished!

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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First time Buyer
February 17, 2024

It was easy to purchase. I will update my review once I receive my product.

Date of experience: February 17, 2024
California
1 review
0 helpful votes
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Solo mentiras venden.estafan
February 24, 2024

Dijeron que solo iba a pagar por la prueba y después de 14 días si me gustaba pagaba el total. Y se acaban de cobrar la base,necesito cancelar la orden

Date of experience: February 17, 2024
California
2 reviews
0 helpful votes
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Happy customer
February 17, 2024

I love all the products! Every time I purchase an item it never disappoints, and the foundation! I cant believe how many complements I get when I wear it. People think I don't even have makeup on lol. Just a satisfied customer

Date of experience: February 17, 2024
Canada
1 review
0 helpful votes
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Great Customer Service
February 17, 2024

I had a concern about delivery of product and my inquiry was answered on a very timely basis

Date of experience: February 17, 2024
South Carolina
1 review
0 helpful votes
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Very confusing
February 24, 2024

I tried to try without buying. I gave my credit card for a balance of about $6.00. I then chose to subscribe for the 30%discount offered. Suddenly the charge went through for $45 plus tax and shipping?
I am confused

Date of experience: February 17, 2024
Pennsylvania
1 review
0 helpful votes
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Order
February 17, 2024

So easy to order. Can't wait to receive my order. Reviews seem so good

Date of experience: February 17, 2024
South Dakota
2 reviews
0 helpful votes
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Disappointed is the second time I receive a product with the wrong color

Date of experience: February 17, 2024
Minnesota
1 review
0 helpful votes
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Too many offers kept popping up
February 24, 2024

Too may offers kept popping up when I thought I was done. This confused me and I placed two orders not aware the first order had been placed.

Date of experience: February 17, 2024
Michigan
1 review
0 helpful votes
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Great Expectations!
February 17, 2024

Great expectations with great results! I love all the products I have tried so far! Not disapointed at all and it has given me enthusiasm to take the best care of my skin again.

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Beware.
February 17, 2024

I haven't got mine yet. But I'm hoping it mixes my skin tone and works for me. Just know the the 14 day try before you buy. Is going to take the money out of your account immediately. And they do not cancel. It's permanent purchase from the point you decided to click order. Even if. It says try before you buy. It isn't true. So I hope and pray I like these products or. I'm just stuck with them. Got my fingers crossed

Date of experience: February 16, 2024
Texas
2 reviews
0 helpful votes
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Consistently difficult to buy and pay!
February 24, 2024

I really like your products but I am unable to check out! I would stop trying to buy from you except I really want to use your products! If I get a coupon I can't seem to use it without throwing the check out process into a more difficult situation.

Date of experience: February 16, 2024
Canada
1 review
0 helpful votes
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Great product!
February 16, 2024

Super happy my purchases!
Primer and mascara are my faves along with the foundation!

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Great Products and Selection
February 16, 2024

I just recently received my first products and they feel amazing! I have mature skin, I'm 67, and suddenly have been fighting breakouts on my nose and chin. They are clearing up already after just two applications of these products. I ordered additional items today. After reading the reviews, I am very impressed with how other customers love these products as much as I do!

Date of experience: February 16, 2024
Missouri
1 review
0 helpful votes
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Ordering mascara
February 16, 2024

It was easy ordering. Easy to navigate the site. Wanted to get more mascara and had a discount code!

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Interesting experience.
February 23, 2024

I placed my order for the exfoliation product.
On the way to check out, the page went through many items that I skipped. But unfortunately I click by mistake in one of them and my account was charged with $42.00 more dollars.
Hope we can place the orders and pay for what we are looking for, easily.

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Outstanding Team
February 16, 2024

The customer service team responds quickly and efficiently. Their goal of a happy customer is to make sure my products meet my needs and I truly appreciate them for this. Because of their great service, I'm buying more products from their website and giving it a try. Thank you!

Date of experience: February 16, 2024
Canada
1 review
0 helpful votes
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I found cream to be thick and really no difference from my regular retinol daily lotion for less cost.
Foundation,this is my second time trying it and my usual one LAWLESS out performs this one by a long shot.

Date of experience: February 16, 2024
Florida
1 review
0 helpful votes
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Great customer service
February 16, 2024

Love the products, just don't need them so often, or so much. Very pleased with the quality and service.

Date of experience: February 16, 2024
California
1 review
0 helpful votes
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Makeup look
February 16, 2024

I like alot.This makeup look natural and not too heavy. But little big dark for me my skin is slightly white side what should I do for next time order?

Date of experience: February 16, 2024