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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I have been having problems finding just the right foundation shade… my skin has combination pigment and to boot is different from the colour of the rest of my body so it's really hard to answer the quiz. They have gone above and beyond to make me happy hope I finally get it right with this next one.
The make up is great, but even better is the ease you can change an order, cancel an order, change a ship date, add to an order. The web site lets you do it all and it's easy to manage.
I received good customer service when wanting to make a change to my auto replenishment in product and an early shipment.
My experience with IL Makiage has been A-1. The products are of top quality but I must say the customer service is impeccable. The associates that have helped me have been so kind and polite. They worked with me to get me matched perfectly. We had to have multiple conversations in order for me to get the perfect match. I am thankful for their patience and kindness while working with me.
Have been using their firming face serum for a few months. I see no improvement honestly. It does feel silk smooth on your face though. I'm trying different product this time.
My experience placing an order was frustrating. I received an offer for 10% off, but no matter how many times I left the site and logged back in, I was never given the opportunity to apply the code before checking out. I eventually proceeded without the discount. I also did not appreciate the numerous prompts to add products and recurring subscriptions after I placed my order and before it was accepted. If I like the products, I will reorder, I don't need high pressure sales. Finally, I have not received one update on the status of the order.
Love the feel, look, and coverage. I think the shade is a smidge too light. Also it comes off around nose and chin. Doesn't spread great over NYX primer. Will try your primer to see if that adds some staying power. I do finish with powder. I hardly even need the concealer, as its light coverage still hides many flaws. Overall I'm happy just need a couple tweaks.
The no filter primer is the best I've ever used. Your pores and imperfections will disappear!
I love this foundation it is perfect color and last all day. It's worth every penny.
I guess I will find out when I get the order. It seemed pretty inclusive. I can't wait to see how closely it matches. I am not very good at picking out my foundation.
Esta es mi segunda compra en foundation el primero Q compré me salió bien oscuro no sabía cómo cambiarlo pero definitivamente el producto es bueno se nota la diferencia en la cara
The color match the first try was good but the formulation was not what I liked. They offered an exchange that showed up in a different shade and the formulation was like paste. Way to heavy even though I requested something lighter and dewy. The exchange and return process was very easy so I appreciated that!
Ordered the foundation which i absolutely loved it came with a free eyeliner which i also love! I ended up ordering 3 more different products and i cant wait to try those too!
Best self tanner ever! Easy to use, nice scent and no orange tint. Will buy again!
It was cool. I looked nice with the foundation and I really didn't like the concealer sent to me.
The color match is excellent but the product is nothing special. I think it's a bit thin and lightweight. Nice packaging but I couldn't care less about packaging, just adds to the costs. I won't buy their products going forward.
The customer service is superb! There is always someone there that gets back to you very quickly.
Got charged for renewal cream I did not order.
Unhappy.
I was so excited to try the products. Alas, the foundation enhanced my pores, and fine lines, and too thick and had too much coverage.
I have been using your products for about 5 years now, and I just turned 55yo. I love all the products Ive tried, including tanner. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members