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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I wanted to try this product… so my made took the test, he paid shipping and handling… and the makiage charged my husband card $125 plus $5.90… we want his money back
They took out 2 payments for which I was only suppose to have did a trial run for 15 days and then took 2 payments after checkout that said owed today 6$ but yet 2 payments went through! One in the amount if 6.47$ and the other which is the one after the 15 day trial in the amount of 49.39! Which put me in the negatives! It was so deceiving! That's not what was said! That was 55$ took on a suppose to be 6.47 trial! I don't do business with this type of business! And I would have been a spender for sure if this hadn't happened!
I ordered try before buy it they charged me full price and when i semt the product back no money yet its been 25 days back and forth tjrougj email tjey keep saying its my bank but i called my bank and asked tjey said nothing has been sent. On top of everything i was charged 237 they said they refuned me 116 where is the rest of my money. Not worth it wrostt company ever.
While purchasing a trial product, while scrolling through my screen, I accidentally made another purchase and it was submitted immediately and charged to my account. When I went to the my account status on the website, you did not have an option to cancel the order made an error. I am immediately contacted customer service and their basic response was, that's too bad but you're getting your order and you will have to go about returning it after you received it. They told me the order had been processed immediately and there was not enough time to cancel. This is completely unacceptable and no other company that I order products from does not give you the option of canceling your order immediately after being placed. I immediately contacted my bank and we are going to stop payment once the company post the payment.
I was okay until I got a email that I had a add on. I didn't order nothing but the foundation. I don't need a filler whatever that is. I pray it a mistake on your part, and I pray I don't receive the filler. Thank you
I received a 20.00 credit for completing a survey and am thrilled there was no fine print. So excited to try my new mascara.
Excellent customer service. Quick response with a thorough explanation to my inquiry. Gave me a gift code for the trouble.
I have now ordered primer, plumping lip gloss, foundation, and waiting for a new moisturizer. Their process is seamless, try it before you buy it is fantastic. The first foundation I received was just a little too light, they sent me a new one based on my input and sent a foundation that matches perfectly! Their customer service is great. Not too many companies like this around anymore!
Yes, looks great when you first apply it, color match was spot on. I'm on my feet all day for work and obviously will sweat a bit. This foundation is not for that. It actually accentuates my fine lines. By the end of the day I look like an old(er) lady who was trying so hard to look young and just got back from the club. I guess it's fine for daytime office use like if you work as a receptionist and just sit still all day and try not to smile. Again, color match was on point. But just not for me.
No fue lo que yo esperaba. Pedí cobertura completa y no se ve nada la diferencia esperaba que me gustara el resultado para poderlo poner con gusto pero más sin embargo solo lo e usado una vez y fue para probarlo.
I couldnt find where to use my e-gift card and my order already went through. It just kept offering me products and saying it would comfirm my order. Its confusing!
I'm highly impressed with all the products of II makiage.
My skin gets better day by day by using this product.
Was pretty skeptical of how well it would match and was very pleased with how it looks
I did not like the texture on my face. Returned for refund. Thanks for the follow up.
I have heard good things about the make up. My daughters use it and I love how they look so I decided to change to this. Excited to get my foundation!
My order was made in error and there is no way clear way for me to cancel. I immediately tried to cancel once i realized the order went through but there is nothing i can find to show me how this can be done. I want to make sure no product is shipped and my card is not further charged.
El make up que ordene no ne quedó el color estaba muy oscuro, y es muy difícil comunicarse con ustedes
Unfortunately the products selected for me doesn't work. I'm new to using make up it has been unpleasant. It show pores and uneven coverage. I will keep my products, please remove me from automatic reorder. I know it's my inexperienced and I won't publicly bash your products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members