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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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DS20-NIG6BL1N or the WELCOME10. I did the subscribe. Made 2 orders... no place to enter discount codes given so missed out on savings. Bummed.
I placed my order but before I could complete the Order I got an email thanking me for my order! I did however get a 15% discount and I'm just glad I didn't mistakenly click on another product being offered. Thanks a Bunch for my Woke up like this #175! I am still pleased 🥰
Yo estoy súper encantada desde primer día que la probé y asta este momento no la dejo de usar la recomiendo..
First, I love the product. And buying sight unseen is hard, but all my items have been spot on with the survey.
This is the only product I have found that covers my freckles, stays on and looks perfect.
I am 54 years old and I finally found my makeup.
Very misleading with how free trial works. They said it wouldn't be charged until after trial ended and card was charged within seconds of placing order
Too many ancillary questions attempting to market other products. I won't use your site often because of this. Once I have purchased a product/s I am finished. If I have questions I will contact you.
I felt so comfortable ordering my first product. I never felt like I was being scammed or bated for an inferior product. I'll chime back in when I receive and use my product but for now, I'm very happy with this company... great customer service.
I had my eye on a new product. I was sure I could wait, but a $15 discount put me over the edge. I love all the products so I'm sure I won't regret it!
You added on something I did not want or order not happy. Stop doing this to customers. My friend said the same thing happened to her
Love this company! All of their products are amazing and worth every penny
Received an email with $15 credit. Went to the site through the email and purchased my foundation. It didn't apply the discount.
I've never had luck with store bought foundation, it's always a little off.
IL Makiage matches me perfectly and makes my face look flawless! I will never go back to store bought!
Great service. Love the product and love the delivery. My package always arrives in good condition.
I got $15 gift card, so I purchased a beautiful shade of lipstick, they have so many to choose from,than I applied $15, so I paid for it, very easy, quick
I went on to get il makiage sample and somehow some hair serum was charged to my card that I never wanted. I'd really like someone to contact me and reverse this I don't want your hair serum and I don't know why it's an order option in another order..
Not good as I used your try before you buy option and was charged anyway for the makeup twice! Charged full price then charged a second time for shipping on try bf you buy. Bad business!
I added the Welcome10 coupon for 10 percent off and it was not taken off my order. I will never order from IL MAKIAGE again. This was my first and last order.
Very easy to use promo codes and adjust any future orders. Love the product
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

