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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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As a black woman, finding my foundation shade has always been a struggle. And as a make up lover, I didn't look forward to it. But now, IL MAKIAGE has made it much easier to find the right type of foundation for me. The questionnaire helped meet the needs of your skin and foundation look.
Hello, I've never tried this product before, so it was very important for me to try out the trial period before ordering the product, but I was unable to do so, because your system stated that my card was not taking and to use another alternative payment. Because, I wanted to try your product so bad I just ordered a bottle, brush and concealer and get this I used the same card and it went through. I pray this product is worth it.
Great experience ordering from Il Makiage! From the ease of ordering to the speed of delivery, everything was great.
I recently placed an order, but did not receive all of the products I requested. I emailed, and received a response within an hour. My item is on the way and was extremely satisfied with the customer service extended! I have purchased products there before, excellent quality, and now I know they also back up their service 100%.
The products are great too, very light, unfortunately I have very sensitive skin and could not wear it, but I have not been able to find any I can wear. :(
It charge me for a product that I did not want and it didn't allow me to cancel
It was easy and I think well thought out questions. I can't wait to try the product
Got charged WAY to much. I only made a purchase to get a deal. Total was supposed to be around $6 not $83.
Very good. Very satisfied with their products and Customer Service.
When placing my order I was only supposed to be charged the $5.+ for shipping and handling. There is a 14 day risk free offer. However, I was charged full price for items. That is fairly misleading. Be aware folks.
I got a birthday offer that limits what you can use it on. I only by 1 product and of course that was not eligible.
Me cobró 150 y no se me hizo ningún pedido es pura estafa
Horrible experience scam type of company you guys are first you say try before buy but i haven't even seen or received my products from you guys you already done charge my card for the items plus you said i had something free once i click on it you charge my card again but haven't received nothing from you guys just horrible and scams
Always easy to place an order. Love that they send me a coupon so I can stock up or try new or different products. I would love it if you can send samples of other products to try.
You make it very easy to determine my needs for mature skin. I can't wait to try your products!
I was so excited to try this foundation as I often have trouble matching my skintone. As a woman over age 50, I'm looking for products that will add more moisture and glow to my skin. (Which I put in my survey questions at the beginning) I need a product that benefits my dry skin. This foundation leaves a dry powdery finish - the very opposite of what I was hoping for.
I love that everything is so straight forward. I've seen complaints on different platforms about being charged and honestly it's all very direct. Pay now or later, subscribe or don't, free shipping at a certain amount or not, free gift or not. This is one of the most straight forward companies I've shopped online with. The products have all lived up to the hype too. Happy customer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members