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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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When I did my purchase it offered me 20% off but little did I know it was another charge they where gonna do to my account.
I can't wait to try these products. I love that the site has videos reviewing the actual products I real time. I do believe that they have my email address about 100x because they asked for with each product quiz… that was annoying. Can't wait for the products to arrive. Hope they arrive quickly!
My experience with II Makiage was very informative and I am looking forward to receiving my product.
The questions were very easy and helpful to describe my skincare issues. I have previously ordered and have been using the foundation and all I can say is that it is amazing. You just have to try it.
Returns are so easy with this company! Products are great. Unfortunately the last product I ordered just wasn't working out for me. But I have already ordered a different item from them and their website is so easy to use.
I love my foundation and concealer. I ran out and had to use my old brand Estée Lauder. I put it on and oh my the difference!
I love the concealer. Not sticky and not cakey. I'm using no.8 which is perfect for my skin. This is my 3rd one so far.
I'm very excited to try the new product. Shipping is 3 to 10 days, that's a big gap in time, where is this coming from? I didn't see an option to expedite shipping.
I order from II, very good experience but just couldn't find the shade. But customer service is great, they help me to return and but honestly love the customer service support.
Ordering was very easy and seamless. I applied my e gift code and paid nothing! All the products looked great, so I just impulse bought Diamonds highlighter blush, which is a shimmery pink color. Figured I could use it on both cheeks and eyes.
I finally decided to try the foundation today. I ordered the "try first" for however many days. Then I scrolled down and saw something that said claim 20% off. Ok, so I clicked it and suddenly I ordered something else! 😲 I don't even know what this is! Smh Now I have to probably go thru it, to get my money back. 😒 Beware!
I was unhappy with a purchase I received an email with a discount to try other products. It made me feel like I mattered.
They're emails are misleading. They say free and that you are charged! Won't refund
Was very skeptical to try a new brand of makeup. I answered a few questions and it was easy to get my perfect shade. Can't wait to try my new makeup! Thank You IL Makiage!
The color was a decent match, but the foundation was awful. It's incredibly cakey looking on my face, and it emphasizes the lines in my forehead. It's not something I would ever put on again.
Great coverage and long wear. Customer service answered my questions within 24 hrs and they picked the exact shade foundation I needed the first try.
Acabo de ordenar este producto pero supuestamente primero pruebas antes de pagar el producto. Al parecer solo pagas el envío, pero al dar mi información se cobraron toda la cantidad! Deberías de tener honestidad es este tipo de anuncios!
The system made easy to purchase without any issues
I was charged the full price for a trial. I was trying to give this company a chance and do the lil trial. These folks have charged me twice for the trial and the full membership cussing my account to go into the negative. Im sooooo bummed
I love the testing to ensure that you are getting exactly what suits your skin tone and issues. I love the variety of products as well. And honestly, I also enjoy the girly comments and statements as you test take etc.
My experience was fine. Not too many ads which was great.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

