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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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NOT NEARLY as good as they market it to be! "No filter"-ya, right! I will not be spending this much money on a primer again! I will go buy cheap ELF primer for 1/3 the cost!
I got online today to order 1 thing I wanted but thanks to your checkout process, I was billed for 3 things that I neither want or need.
So far to order was easy, although I'm new will not know how good your customer service is until much later
I should have got free shipping and my 10% off and I tried speaking to customer service several times on my issues and finally today I just used my anniversary code and placed the order but still pay for the shipping, if I don't love the product so much I would never reorder after this past experience
I ordered the Woke Up Like This foundation and the Power Lift Plumping Cream. Shipping took a bit longer than expected, but they acknowledged it and sent me a coupon. I ordered the recommend foundation, which turned out to be too dark, and I didn't feel that this foundation gave me good coverage. I logged in to return it, and they said I could return it or keep it and they would credit my account. Turns out, it was the perfect color for my daughter who's skin tone is a few shades darker (I am very fair - the Irish in me I guess!). Anyway, I ordered the After Party foundation, which I believe will be a better fit for me. Had I seen it when I first came to the site, I would have ordered it instead. I need more coverage due to uneven skin tone, have large pores, and I live in the South where humidity runs rampant. Hopefully this foundation will be much better! So far, I do like the plumping cream, and ordered the Power Repair Serum (Night) to try. Looking forward to great looking skin!
My skin feels and looks so much better. Can't wait to try wrinkle cream. The mascara is like no owner. My concealer is fabulous.
Thought that was kinda crappy. Why would you send a wecome10 and then within five or ten minutes send another text offering a higher discount. Doesn't make sense
My experience with Jade was EXCELLENT! I asked if I could exchange a color I received and she processed it immediately, I will
Continue to get my makeup through ilmilkiage!
So so easy. Hassle free. They care about streamlining this process which makes my life easier.
I have so far liked the products I have bought. They matched the foundation perfectly!
Was asked to do a survey for a 20% coupon, tried to use it and it didn't work.
Me encantan sus productos y la facilidad con la que puedo ordenarlos
Gracias
I spent half the day trying to order from the website and it was awful. When I tried to place my order the first time it told me that my card didn't allow "try before you buy". When I contacted customer service they said I could not use a prepaid card, which I wasn't. I explained (over multiple emails) that the website had now defaulted to not letting me order try before I buy, even though I was using a different credit card. Over 15 emails with customer service and still no resolution to why it wouldn't allow me to order "try before you buy". I really just wanted the 20% if you order the subscription, however it would not allow me to at all. CUSTOMER SUPPORT SUCKS! They just told me over and over that it was my user error.
I finally ordered WITHOUT "try before you buy", and only received 10% off. If this product doesn't change my life I will be sending it right back.
And if you place an order don't get fooled by the pop ups after ordering. I accidently hit the button and now I have concealer I don't want and will have to send it back; because of course you can't cancel an order you can only return an order.
Wonderful! I always have a great experience when I come to this site. Always need help and you guys know just what to ask to figure it out with and for me. LOVE IT!
Ordering the foundation and primer was no problem however I didn't order the concealer because I can't believe this company would stoop so low as to name their concealer what they named it. I thought this
Company was a company of class not low life. This is my first time ordering but not sure I would order again until they can clean up their makeup titles
I ordered some primer and you added on a 50 dollar item that I don't even know what it is.
Still not sure. But I don't really Do make up. It's alittle light, yet I just don't know. I may have needed a tad more darker. Yet its all i wear, and have never gotten a match because i dont know my skin tones lolol. The plump creme is nice, I believe it's working.
Ordered the foundation but it was not a great match and didn't completely cover my age spots. Reached out to customer service and got an immediate response. All my questions were answered, they explained the charges and provided the information required to return the product. Everyone was kind and very helpful. I will definitely try a different product suited for my old skin in the future.
I am going to try the Power Redo Wrinkle Fix since I was very satisfied with the foundation Woke Up Like This #105. I like that you can try the product and if you don't like it, you can send it back for a full refund. So far, I've never sent anything back since the products are truly remarkable and do what they advertise. I am satisfied with Il Makiage products and highly recommend them.
Being able to use the gift cards at my leisure and not have them expire is super helpful and allowed me to get the products i wanted.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members