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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Any questions and concerns l had were answered toy satisfaction promptly and was very pleasant to deal with.
Very user friendly site and quick. Can't wait to see if the color matches!
This make up? Yes it is amazing foundation for 50$. But I got the wrong shade three 1st time around so they let me keep it! 😉 then have me a 20$ E card. So 👌 I mean I only came back for the printer because even though I feel the shade was right the second try. I am still using our needing WAYY TOO much for that finished touch! I'm hoping that this primer does the trick! But I would not have came back to but now product from them if customer service wasn't on top of things?quick? And so easy to deal with.
I am extremely excited for it to come & the customer service is just as great as the product.
The whole process of selecting foundation was very thorough and easy for me to do. I'm confident I will get a good match.
Yo solo espero obtenerlo Bing maquillaje para decir y opinar qué tan bueno es pero tenerlo pronto
When I signed up for the auto ship, I was promised a discounted price, did not get it. This will be my last order. Your company has no integrity.
I have been emailing you to tell you that I did not want the extra add-on mascara. I cannot afford it. I have had no response. Please cancel the last part of that order.
I ordered the wrong product, I can't find where to cancel or cancel auto ship which you said would be so easy to do
I was so disappointed when I received my order. Normally there is a free full size item included as a gift. This time the gift was a cheap canvas tote bag with the company name on it (I guess so I could advertise). My daughter received a Mascara with her recent order In the past I have received Mascara, eyeliner lipstick etc.
Im not the habit of complaining about free stuff. I really look forward to my items from IL Makiage. I am super happy with the foundation.
Excellent all around. I keep buying more and more and more products. I'm hooked!
Trying to match shades was tough online, but Il Makiage has been very helpful and exchange was painless! Thank you!
Customer service gets right back though hopefully they can resolve it for me?!
See above.
Adding, this company choosing to use the f-bomb as part of a name for one of the offered products does not lend itself to an intelligent, refined nor classy company. Leading me even more to question my decision to try this product.
I just subscribed for my trail products and you charge me 80$ for that just return my amount and cancel the order right now
Whether it be their products or customer service they shine bright. I love the products and the service after the sale is amazing. Having a problem with a product is never a problem.
First let me start out by saying I absolutely swear by this make up! I have a reoccurring subscription and I was sent my original shade that
I can no longer wear. I tried to return it and get another shade and I got an email stating that I didn't need to send back my foundation and they sent me the correct shade at no charge. I'm very impressed with the customer service from this company. They are very responsive to emails and go out of their way to please their customers. This make up is very cost efficient and it doesn't take much to give you a flawless look. It doesn't cake up and hides age spots, acne scars and fine lines. If you haven't tried it I highly recommend it. It's well worth it!
It was fairly easy to navigate, certain things I would have like to know earlier weren't until the next step. I had to keep going around the site to find my answers
Finally found a foundation that keeps my skin clear and doesn't cake. Worth every penny! Power match quiz matched me perfectly.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members