Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Il Makiage

Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Il Makiage?
grey stargrey stargrey stargrey stargrey star

Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Veronica T.
Unfollow Veronica T.
Share Review
Report Review

Undecided
April 13, 2024

I was not sure of the cream and the company allows me to try for 14 days after delivery. If not fully satisfied, I will return and not be charged. I have worked with this company before and they stand by their word, so I ordered it and I am hoping I keep it. Nice to know the company is legit and not a scam. I have been charged so may times from other companies and never receive my product and cannot get refunded. This company is A+.

Date of experience: April 3, 2024
California
1 review
0 helpful votes
Follow Karina D.
Unfollow Karina D.
Share Review
Report Review

Amazing service
April 13, 2024

The beat experience I have ever had in my entire life

Date of experience: April 3, 2024
Illinois
1 review
0 helpful votes
Follow T T.
Unfollow T T.
Share Review
Report Review

Love you all!
April 13, 2024

Excellent in all aspects. Have always had great experiences through this company

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
Follow Sheri P.
Unfollow Sheri P.
Share Review
Report Review

Awful
April 13, 2024

Terrible product. Color does not match and now I'm off to wash my face!

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Maryland
1 review
0 helpful votes
Follow Stacey J.
Unfollow Stacey J.
Share Review
Report Review

Easy
April 13, 2024

Easy to find what I wanted. Liked there was a video showing what it would look like. Easy check out.

Date of experience: April 2, 2024
California
1 review
1 helpful vote
Follow Monyca V.
Unfollow Monyca V.
Share Review
Report Review

False ad
April 13, 2024

I was invited to use the "try before you buy" deal only pay for shipping $5.90 and at the end of my purchased i was charged the full amount. $52.+

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Kansas
1 review
0 helpful votes
Follow Jamie K.
Unfollow Jamie K.
Share Review
Report Review

Great customer service
April 12, 2024

Amazing customers service they really try to get you something you will love. They do have an issue sending the wrong color. But they work hard to correct that error.

Date of experience: April 2, 2024
North Dakota
1 review
1 helpful vote
Follow RACHEL Y.
Unfollow RACHEL Y.
Share Review
Report Review

Outstanding
April 12, 2024

Just great customer service. Easy to order! Products r great and delivery time is great

Date of experience: April 2, 2024
Michigan
1 review
1 helpful vote
Follow Connie W.
Unfollow Connie W.
Share Review
Report Review

Awesome bday gift
April 12, 2024

I was given a BOGO for my bday. It's awesome to be able to get two of my favorites for one price. Thank you ๐Ÿ˜Š

Date of experience: April 2, 2024
Oklahoma
1 review
0 helpful votes
Follow Sarah D.
Unfollow Sarah D.
Share Review
Report Review

Finally, great,skin care & make up for my skin๐Ÿ˜
April 12, 2024
Updated review

I have been a loyal customer since I received my first order in the mail several months ago. I ham so impressed with the entire line of products. The skin polish exfoliant is amazing and leaves my face and neck smooth and glowing. The serum is great at filling in my fine lines.For@ 6+ years lipstick is all I wore cuz everything else broke out my skin. Now I wear a full face and lip. THANK YOU IL MAKIAGE๐Ÿ‘๐Ÿ’„๐Ÿ’„๐Ÿ‘โ€ผโ€ผโ€ผโ€ผโ€ผ

Date of experience: April 2, 2024

Game-Changer for all types of skin #1 productโ€ผ
April 11, 2024
Previous review

I just wanted to let people know that this site is legitimate and the products are absolutely awesome. I have the craziest skin ever and the serum is great on my young 51 year old skin. It's bright and healthy. The makeup is hands down the best I've ever used. Doesn't break out my skin like other ( more expensive) brands do. I'm so happy that I found your products. And the full size freebies are always super nice. Packages come in climate friendly paper. Just WOW๐Ÿ˜Š๐Ÿ˜โ€ผ๐ŸŽ‰๐Ÿ‘๐Ÿผ
Thank you II Lmakiageโ€ผ Y'all are the BESTโ€ผ

Date of experience: March 31, 2024
California
1 review
0 helpful votes
Follow Denise Y.
Unfollow Denise Y.
Share Review
Report Review

Amazing Results
April 12, 2024

Ive been using many of your products for 2 years now. The smoothing primer and power lift are just 2 of my favorites that I've seen amazing results with and highly recommend to all my friends and family.

Date of experience: April 2, 2024
Oklahoma
1 review
1 helpful vote
Follow Tina G.
Unfollow Tina G.
Share Review
Report Review

How do I do that? And I don't need all that make-up every month.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
Follow Diane J.
Unfollow Diane J.
Share Review
Report Review

Great company!
April 12, 2024

I'll MAKIAGE stands by their products and does everything possible to satisfy their customers. Website easy to navigate and quizzes customize their products to ones specific needs. A+++

Date of experience: April 2, 2024
Georgia
1 review
0 helpful votes
Follow Shante H.
Unfollow Shante H.
Share Review
Report Review

No
April 12, 2024

Pending charge after 3 days and never received shipping information or never received the product that is said supposedly "try before you buy" people need to do better

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
Illinois
1 review
0 helpful votes
Follow Desideria G.
Unfollow Desideria G.
Share Review
Report Review

Oops Wrong Color
April 11, 2024

My only issue is the color. It was too light. I may need one or two shades darker. I have a slightly red undertone. Otherwise, the texture of the product is perfect. It is easy to apply with the brush included.

I saw the product on a friend and her skin looked beautiful. Thank you for the trial.

Date of experience: April 1, 2024
Massachusetts
1 review
0 helpful votes
Follow Bethany X.
Unfollow Bethany X.
Share Review
Report Review

I've purchased skincare,foundation, brushes, self tanner and have loved all of it I'm excited ro try new lip plumper!

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
Follow Marjorie D.
Unfollow Marjorie D.
Share Review
Report Review

Order
April 11, 2024

My order was only supposed to be 6.98 for shipping it took 134!?

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
Florida
1 review
0 helpful votes
Follow Dina S.
Unfollow Dina S.
Share Review
Report Review

Website needs work
April 11, 2024

I love the makeup. It is pricey. I hate the website. They always try to get you to buy more once your order is complete but the skip button is not highlighted and it has added to my order when I didn't choose that.

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2024
California
1 review
0 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review

Good customer service
April 11, 2024

Just made my first purchase. Good customer service. Now I wait to see how I like the products.

Date of experience: April 1, 2024
Minnesota
1 review
0 helpful votes
Follow Sarah Z.
Unfollow Sarah Z.
Share Review
Report Review

No free trial
April 11, 2024

I was happy with the effort that went into matching my skin tone for the perfect shade. I purchased the foundation and concealer with the try it first option. They immediately took the money out of my account without giving me the 14 day trial period that was offered. If I love the makeup like I'm hoping I will then I am ok with it but if not then I just lost out in $80..

Il Makiage attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 1, 2024