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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I am so happy I tried this line of makeup. After taking that short quiz they sent me the perfect shade of makeup. Every time I shopped for makeup at the malls it was the wrong shade. Their customer service is great also. I can't wait to take pictures on my vacation :)
I love the products but they make it difficult to checkout with multiple ads you have to skip. Today I ordered the same products I usually do and even once you purchase the items they show you ads on products to add to your order. I accidentally clicked add and immediately sent out an email on cancelling the item. They told me they couldn't cancel because their warehouse automatically starts to prep the order. I don't think I will be able to continue buying from them anymore.
I don't like being bombarded with deals to keep buying things when I'm trying to check out. I wanted 1 item, and 3-4 other items kept being recommended and I could see how some people could unintentionally buy these. There was just too much upselling I think. I don't even know if I like the products yet, but I don't care for the checkout process.
I've been a customer for just over a year and will never go back to other foundation. This is a amazing product and make you look flawless.
Received a message that it was shipped. But never received it.
This is the only mascara I've found that doesn't clump or smudge or flake off! Only mascara I'll use. And the foundation! Even.better! Perfect skin match, light and makes my face look like I have a permanent filter. Love love!
I started using the foundation over a year ago, since then, I have tried store brands because they cost less, but I always go back to the I'll Makiage, I love the way it looks, the coverage and the way it makes my skin feel
I did the color quiz. I was wowed by the primer and concealer and how little was required when applying but the Foundation color received was slightly too light and grey. I emailed customer support and got an immediate reply with options: for color correction assistance and/ refund. After answering questions they sent me another foundation color 175 that was perfect! At 60 years of age I love the natural look! I've never experienced a company that provides this kind of product and service.
El color de la base me quedó perfecto en mi piel. Me gusta como luce en mi piel, el color es perfecto para mi tono de piel, luce natural y la textura es perfecta. El delineador me dura mucho y es fácil de aplicar. El primer ayuda mucho a que la base quede regia y luzca suave en la piel. Adicional a eso el tono de mi concealer también es perfecto para mi.
Me enamoré de estos productos, lo mejor que he usado en mi vida. Yo trabajé antes con compañías de cosméticos muy conocidos, pero estos le mega ganan🥰
I really enjoyed the survey and appreciated the details in the shade and wanting to know my undertone which is super important.
I like the questions regarding my type of skin. I'm excited to see the results of smoothing the lines on my forehead, lips and pores. I've seen amazing videos. I'll update once I get the product. I also love the foundation!
Overall, I would say it was a positive experience the websites easy to use and so far the color match has been spot on. My only complaint would be the pricing is a little high.
I didn't like it since I had a 30% coupon and it would not allow me to use it.
I love this company, their brand, correspondence, and customer services.
I got the product, it's okay, but mineral powders work better for me. Also, did not mean to subscribe and now it's charged me and I have no money for the week so I need a refund and I mean I'll keep the first one but I don't need anymore.
It's hard because you have to deal with the tone of your skin and you just got it like describe especially it's hard for us. We don't know what kind of a dark skin or light skin or clear skin or medium skin. I have no idea. You should send a free sample instead we have to spend six dollars for you guys in order to get that sample
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members