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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Il Makiage is always a pleasure to work with. Their website is easy to navigate and very user friendly for any changes you want to make to your autoships. Emailing with customer service is always easy.
I bought this because I had a 15% off coupon. There is nowhere at checkout to enter the code, therefore I was unable to use the coupon. Very disappointed.
I recently had a bad experience with Il Makiage's try before you buy promotion however the problem was fixed with a e-code and bought one product. Shopping process was fast and easy. Now I'm just waiting for product to be shipped and arrive to me soon.
Did not meet expectations oily and did not give me coverage as advertised. Could not use and will not reorder
I have been using this makeup for a while now. And for me personally I like it. Good match and good coverage. And easy to use website.
They emailed me an offer only paying the shipping u can't get through the process without subscribing and that's when they charge extra of your card. Also they make sure it's not a prepaid card it have to be a bank card or credit card. Plus you can't contact them for refund
I was frustrated that there was no place for me to put in a discount code.
I prefer to just buy it. I don't understand the 14 day trial offer.
Says delivered but never received order! No place to contact customer servcie except email.
Never ordering anything again!
Buying products through the website is not only convenient but very easy. I was guided through each step of my purchase seamlessly. I will definitely be a repeat customer.
Just a thought...online purchase was so difficult that I almost threw in the towel. I just hope the product is worth it. I will use it and update my review.
I signed up for the auto renew and it said it's still going to charge $48 if I decide to keep my product. Definitely will be sending back!
When I first heard about this company II
Makiage and they said try before you buy so that is what I did. Took the quiz and they found my perfect match.185 Woke Up Like This it goes on so smooth you can't tell that you are wearing any makeup. I also have there concealer, lip stain, and eye pencil.
Love there foundation Woke Up Like This. Took the quiz it was simple and they found my perfect match. It is money well spent I also have there lip stain, concealer, foundation eye pencil.
Upon placing my first order with IL Makiage, one of the products had to be returned. I contacted the customer service department and received immediate assistance with a correct product sent to me. In addition, I was provided a discount to be applied to a future purchase. Excellent customer service. An example for any business. Thank you.
Hi, this is the third day using Il Makiage, so far, I'm not too impress with it. Maybe I need to give it the 14 days you advise. Even though I am wearing my regular moisturizer, and then apply Il Makiage feel my face like dry, and that makes my wrinkles to show more underneath my eyes
They have been very helpful and great at helping me make decisions about my skin care routine.
I don't typically leave a review but this one annoyed me! I did the try before you buy and I haven't even received the product yet and I was charged for the shipping and another charge for the full price of the products. I sent an email asking why and received no reply and I still haven't received anything and the tracking still only says processing! That is false advertisement!
So for years now I have used Estée Lauder, it has been my go to since I found that their products worked on my sensitive skin and I loved the makeup. But recently I found this product and thought is try it because my skin has changed since I've gotten older and my foundation was either to dark or too light. I was never able to find a foundation that took my yellow undertones into consideration, until II Makiage! I rushed to try it out when it arrived and a huge smile came on my face! I couldn't believe! Initially I thought it was too light, but as I blended it in, I was so amazed to see how well it covered, it didn't look like or felt like I had on a mask! If fact, it feels like I don't have anything on at all! Thank you so much for making this product, I love it!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members