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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Nice and steady. I am very happy that I was reached out by Emma and am excited about receiving my order this time. Thank you
Y no hay número para llamar necesito que me devuelva mi dinero gracias
All the constant pop ups asking you to subscribe and add on are confusing to the point of being unscrupulous! They are just hoping you mess up and click wrong! You should be able to order a single item and not be punished for having no subscription!
I was quite skeptical al of the plump and lift cream as I have been disappointed many times; however, after using this product for just over a week I am noticing a difference in my skin. The foundation is also very good the best I have used thus far and I am not a spring chicken. I will buy again.
Honestly this is the best make I have ever used in my entire life.
I'm hooked and take my money lol
Ordered to take advantage of an expiring coupon. Good discounts offered. Easy checkout!
Mala me dijeron q primero los iba a probar y ya me cobraron todos los productos
So far so good! They have matched my shades well. I just changed formula for summer so I'm hoping they are still on the mark!
I use this and it smooths my skin, takes years off my face.
Love this!
Mi experiencia fue traumática al principio, pero SÚPER FAVORABLE cuando reporte el problema, el cual me resolvieron a la velocidad del rayo!
No dejaré de usar Il Makiage porque es un producto de calidad y me dieron el tono perfecto para mi cutis!
Gracias Il Makiage
I absolutely love the products and will continue to order from them. The website to order and/or subscribe is not the most user friendly and the orders take quite a while to arrive. But again, the products are fabulous!
I was so excited to open my first Il Makiage package and to my dismay, there was an item missing. I emailed customer support and within less than 10 minutes, someone responded and already sent out the missing product! I barely had time to explore the packaging before the issue was fixed. Thank you so much!
I buy from Il Makiage often--and it's always easy and simple. And their superior Customer Service is always there to help should there be an issue.
I got an email reminding me that today was the last day to use my coupon, for which, I am grateful! I had planned to use it, but kept getting busy with other "stuff". I knew what I was going re-order and use it for, so the ordering was easy and quick. What I do not appreciate is the repeated attempts to up sale the customer before the order is finally and actually placed. If I wanted, or could afford anything else, I would have done so already at that point.
I will say I've never encountered a company with better customer service. The products ahip so fast too. In addition, their products are incredible and last a really long time. I love the concealer, the self tanner never streaks, the skin care product REALLY WORK. My forehead wrinkles are almost non-existant. They don't disappoint!
Excellent, I reported not getting my order and they immediately shipped out a new order within 5 min.
I used IL Makiage primer and foundation so far. I must say these both products are absolutely awesome because they diluted with my skin really well and provided me with flawless skin just like my natural texture of skin. All I wanted to have those products which do not feel heavier on my skin. So, I must say I Love using them on my face on daily basis now. I have used this product in summers as well in winters and I am actually really satisfied with the product materials.
Very glad I found this company. Love the products. Will continue to explore the make-up and skin care items.
I love this self-tanner. I use it on my face and neck. It's really easy to use and my tan comes out naturally-no streaks! Usually lasts about 3 days.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

