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The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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Im literally the best tanning product I've ever used! You can have subtle or darker and it actually gives you an instant tan l! And you don't look orange at all!
This IL MAKIAGE really works great and I Love keeping my tan, however I still have this product and can't use the Sun Foam Brush any longer, it fell apart so I am waiting for my new order to use the brush, I'm so disappointed that it didn't last.
Love the products I use, from foundation, concealer, eye pencils, lip pencils, lip crayons and the plumping cream, and my anti aging products. My only problem is the website, is absolutely IS NOT USER FRIENDLY. TOO MANY OOP UPS FOR SUBSCRIPTIONS ETC. I bet each item I clicked on, I get a pop up about subscribing etc. you have outstanding products, just tone down the pop ups for subscriptions.
Customer service and message updates very much appreciated. I'm impressed with how well the color matches. I am wondering, however, if I should get a shade lighter for the winter months when my skin lightens up slightly. While I wear sunblock in the summer, I do get a little sun kissed and based my selection on what my skin looks like now. I often have two shades of foundation.
My daughter is testing your foundation she has #35. I think her shade would be a better fit me. I am testing #25. But I to need to add coverage for redness.
Hopefully for my December foundation. Please!
You are so quick to collect payment without asking for the shipping address. If I missed this, where would my product be shipped to?
Love the products. The makeup foundation is so sheer and looks and feels so natural. This is my second order, but it won't be my last.
I havep never been so addicted to ordering makeup. I had never used make up until I tested their product and now I order Almost every other week.
Waiting to receive my new products! I am excited trying these new highly rated products Always a pleasure to try your products@
Not quite sure. When the screen displayed the primer offer I clicked on the decline button. It didn't stop refreshing, so I clicked decline again. I hope it did decline, b/c I don't want to have to go through the hassle of returning it.
Have had nothing but positives experiences with IL MAKIAGE. Out of the six orders I have placed with the company, I have only had to return one item. The return experience went just as smooth as the purchase. 10 out of 10. Would highly recommend!
Bought the moisturizer this month and it is just awesome. And u nid such a small amount and it is creamy. The packaging is simply just beautiful.
Also got the full coverage tube-like foundation, it rili is full coverage. Although the color was lighter than I expected intended, still gives me full coverage. I will exchange it for the right shade.
I had a gift card and could not figure out how to use it. They were there and helped me figure it out. They reached out and was very helpful. They went above and beyond to help me and my order is on it's way.
My email doesn't say that I have a discount! But I signed up for future deliveries! Will I be getting a discount?
Cannot cancel even though it has not been shipped. I ordered something by mistake. I have to wait until it is delivered and then return it. I ordered it today but cannot cancel on the same day.
Shipped 2 days after placing order and delivery expected a week after ordering. This is great service.
I have been with iLMakiage for several years and have always been satisfied with the service. However, today I had to log on to the site to get my subscribed foundation a little sooner than the scheduled date. I also wanted to change my shade which was done effortlessly. The only issue I had was that I accidentally ordered an item while checking out. I saw save 20% and without thinking I had ordered the product. I know that it is my fault for not reading more carefully, but when I went to try to cancel the purchase there was no way to do so. I tried to make the cancellation in literally seconds, once I realized my mistake. I think there should be an option available for if or when something like this happens. This is the only reason I didn't give a full 5 stars. Other than that, I love my foundation.
Il Makiage foundation is the best I've ever used—it goes on so silky and smooth, leaving me with a beautiful, luminous complexion. The color match is absolutely perfect. The primer is the perfect first step, making my skin feel like velvet and creating a flawless canvas. I'm obsessed!
Been happy with previous orders, but this time I ordered something different and I can't wait to get the new products
Web site is easy to use and shop with. Product is perfect for my complexion.
Always appreciate the coupons. The last minute offer on order for 20% off limits products to your choice, wish it was mine. I would have purchased mascara.
Answer: Yes! I believe they are anyway…but the problem with asking different peoples opinions and that is you will get MANY different opinions! The reason I say go for it and try them out is because regardless of if the products suit YOUR skin and style their customer service is amazing so you aren't really taking a risk as if for whatever reason you don't like what you buy they will fully refund or exchange with no problem at all. They are really quick with responding to enquiries too so if there's anything you want to ask them before buying I suggest sending them an email and you will soon see what I mean…they really go beyond to try and make their customers happy!
Answer: This website is scam. They don't cancle order. Reday to scam once you order. BEware
Answer: Yes They are Scammers. Good luck getting your money back! 1
Answer: The company is a scammer. How would you trust their product is animal tested! Even you can't trust the product, as you don't know what's in it...
Answer: I wasn't successful. I sent them pics of the reaction I am having in the exact areas I am using the product and all they had to say was,"your 30 day return period has expired". For a company that charges $45 for 1.7 oz of cream, that is very poor customer service.

