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Il Makiage

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Il Makiage Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

shipping
366
quality
353
This company responds to reviews on average within 7 days

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California
1 review
0 helpful votes
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Love the foaming tan
September 5, 2025

Im literally the best tanning product I've ever used! You can have subtle or darker and it actually gives you an instant tan l! And you don't look orange at all!

Date of experience: August 26, 2025
Massachusetts
1 review
0 helpful votes
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My Tanning
September 5, 2025

This IL MAKIAGE really works great and I Love keeping my tan, however I still have this product and can't use the Sun Foam Brush any longer, it fell apart so I am waiting for my new order to use the brush, I'm so disappointed that it didn't last.

Date of experience: August 25, 2025
Georgia
1 review
0 helpful votes
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Love the products I order.
September 5, 2025

Love the products I use, from foundation, concealer, eye pencils, lip pencils, lip crayons and the plumping cream, and my anti aging products. My only problem is the website, is absolutely IS NOT USER FRIENDLY. TOO MANY OOP UPS FOR SUBSCRIPTIONS ETC. I bet each item I clicked on, I get a pop up about subscribing etc. you have outstanding products, just tone down the pop ups for subscriptions.

Date of experience: August 25, 2025
Washington
1 review
0 helpful votes
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More than Satisfied
September 4, 2025

Customer service and message updates very much appreciated. I'm impressed with how well the color matches. I am wondering, however, if I should get a shade lighter for the winter months when my skin lightens up slightly. While I wear sunblock in the summer, I do get a little sun kissed and based my selection on what my skin looks like now. I often have two shades of foundation.

Date of experience: August 25, 2025
Georgia
1 review
0 helpful votes
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I have the wrong shade.
September 4, 2025

My daughter is testing your foundation she has #35. I think her shade would be a better fit me. I am testing #25. But I to need to add coverage for redness.
Hopefully for my December foundation. Please!

Date of experience: August 24, 2025
Indiana
1 review
0 helpful votes
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Poor Check out
September 1, 2025

You are so quick to collect payment without asking for the shipping address. If I missed this, where would my product be shipped to?

Date of experience: August 22, 2025
Maine
1 review
0 helpful votes
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No hype. Best makeup ever!
August 30, 2025

Love the products. The makeup foundation is so sheer and looks and feels so natural. This is my second order, but it won't be my last.

Date of experience: August 20, 2025
Pennsylvania
1 review
0 helpful votes
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Perfect product
August 30, 2025

I havep never been so addicted to ordering makeup. I had never used make up until I tested their product and now I order Almost every other week.

Date of experience: August 20, 2025
North Carolina
1 review
0 helpful votes
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Waiting to receive my new products! I am excited trying these new highly rated products Always a pleasure to try your products@

Date of experience: August 19, 2025
New Jersey
1 review
0 helpful votes
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Maybe okay
August 29, 2025

Not quite sure. When the screen displayed the primer offer I clicked on the decline button. It didn't stop refreshing, so I clicked decline again. I hope it did decline, b/c I don't want to have to go through the hassle of returning it.

Date of experience: August 19, 2025
Georgia
1 review
0 helpful votes
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Happy to have found IL MAKIAGE
August 28, 2025

Have had nothing but positives experiences with IL MAKIAGE. Out of the six orders I have placed with the company, I have only had to return one item. The return experience went just as smooth as the purchase. 10 out of 10. Would highly recommend!

Date of experience: August 18, 2025
Pennsylvania
1 review
0 helpful votes
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Just awesome (⁠⁠⁠⁠⁠)
August 28, 2025

Bought the moisturizer this month and it is just awesome. And u nid such a small amount and it is creamy. The packaging is simply just beautiful.
Also got the full coverage tube-like foundation, it rili is full coverage. Although the color was lighter than I expected intended, still gives me full coverage. I will exchange it for the right shade.

Date of experience: August 8, 2025
Texas
1 review
0 helpful votes
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Great customer service
August 28, 2025

I had a gift card and could not figure out how to use it. They were there and helped me figure it out. They reached out and was very helpful. They went above and beyond to help me and my order is on it's way.

Date of experience: August 17, 2025
Michigan
1 review
0 helpful votes
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Wasn't given discount!
August 26, 2025

My email doesn't say that I have a discount! But I signed up for future deliveries! Will I be getting a discount?

Date of experience: August 16, 2025
Arizona
1 review
0 helpful votes
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Cancel order
August 25, 2025

Cannot cancel even though it has not been shipped. I ordered something by mistake. I have to wait until it is delivered and then return it. I ordered it today but cannot cancel on the same day.

Date of experience: August 15, 2025
Texas
1 review
0 helpful votes
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Always fast
August 25, 2025

Shipped 2 days after placing order and delivery expected a week after ordering. This is great service.

Date of experience: August 14, 2025
California
1 review
0 helpful votes
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I have been with iLMakiage for several years and have always been satisfied with the service. However, today I had to log on to the site to get my subscribed foundation a little sooner than the scheduled date. I also wanted to change my shade which was done effortlessly. The only issue I had was that I accidentally ordered an item while checking out. I saw save 20% and without thinking I had ordered the product. I know that it is my fault for not reading more carefully, but when I went to try to cancel the purchase there was no way to do so. I tried to make the cancellation in literally seconds, once I realized my mistake. I think there should be an option available for if or when something like this happens. This is the only reason I didn't give a full 5 stars. Other than that, I love my foundation.

Date of experience: August 15, 2025
New Jersey
1 review
0 helpful votes
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Il Makiage foundation is the best I've ever used—it goes on so silky and smooth, leaving me with a beautiful, luminous complexion. The color match is absolutely perfect. The primer is the perfect first step, making my skin feel like velvet and creating a flawless canvas. I'm obsessed!

Date of experience: August 13, 2025
Wisconsin
1 review
0 helpful votes
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My third order!
August 22, 2025

Been happy with previous orders, but this time I ordered something different and I can't wait to get the new products

Date of experience: August 12, 2025
Sweden
1 review
0 helpful votes
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Appreciate the product and service
August 19, 2025

Web site is easy to use and shop with. Product is perfect for my complexion.
Always appreciate the coupons. The last minute offer on order for 20% off limits products to your choice, wish it was mine. I would have purchased mascara.

Date of experience: August 9, 2025