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Il Makiage Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality and effectiveness of its products, particularly in terms of skin care and makeup performance. Quick delivery and effective customer service interactions were frequently highlighted as strengths. However, concerns emerged regarding the ordering process, particularly issues with auto-renewals and unclear promotional offers that led to unintended charges. Additionally, some customers expressed frustration over the difficulty in managing subscriptions and the perceived lack of transparency in the purchasing process. Overall, while product satisfaction is high, improvements in customer communication and order management could enhance the overall experience.
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I didn't like not having an option to cancel some my orders. In most website you can modify, cancel your orders upto 30 minutes of purchasing. I ordered two items by mistake, realised that right away and tried to cancel it but there was no cancel option. Now I have to return them instead of canceling my order.
All of their products are wonderful and I keep trying more and am not disappointed
Me encantó el precio de la muestras muy fácil de comprar
Why did you say that I would be able to return your merchandise, then send it back to me? It was returned within the stated time frame.
I signed up to receive texts about the shipment of my order. I then received a text saying for the next 15 minutes they would allow me to get 20% off ANYTHING I chose on the website. I tried to get a matte lipstick and would not allow me to get the discount.
I really like the coverage of this foundation and how they work with you to find the right shade. I did not give them 5 stars because I have twice had issues with my order and had to email back and forth several times to get it corrected. Most recently I ordered 2 tubes because of a sale (Buy one, get one at a discounted rate). However, only one was sent. My first email included my order number, and a screen shot of my order. Yet the very next email from them was asking for my order number! I was probably dealing with a bot, but still, it took more effort than it should have. They did apologize, but did not expedite shipping, so it took another 7-8 days to get to me. I have ordered cosmetics from Australia that got here faster than that!
I have been charged the total amount and shipping during my trial period. I thought i only get charged when i decide to keep the product
Yall stole my money on my card I was only doing the free trial and only had to pay the shipping. They charged my card the full amount. So please return my money.
I choose try before you buy and was charged the full amount.
I am irritated.
Honestly if anyone else came out with anything comparable to your product I would ditch in a heart beat but so far you guys are the winners despite the price
I now own several products from II Makiage and I have not been disappointed in any, in fact, I just placed another order and reorder! The lip plumping is the ONLY one I have found that does what it says it will do. I was skeptical of all the new products on the market, but II Makiage has turned me into a believer! Best stuff ever!
Excellent product have been using it since 2022. Easy to reorder
This is a scam extra charges on my card release my $85 right now I want to return this makeup concealer does not match my face at all I'm going to social media into the news with this information
My concealer does not match not happy. It much lighter than my complextion
Customer service was prompt with a helpful response regarding website navigation, but please add a way to deny the free gift or have some choice of it, I don't wear eye makeup and hate throwing away unused items. That's my only suggestion since I really like the products I purchase from you.
They are straight up false advertising. Not only did I get charged fully on the same day of placing my so call trial period order. But they also said sorry we can't do anything to stop the order when I asked to cancel it within minutes.
Love how easy just wish could change free gift to a brown eyeliner I don't use mascara
Absolutely love this product. Gives you a nice tan all over no orange looking skin. I have received lots of compliments. Just bought another bottle. Cheaper then going to a salon.
That add-on button is a total gimmick and a total fraud. Just let me make my order and if I want to add onto it, then I'll add on.
But this was my first order I had no idea this is what's going on and now I have to deal with the return not happy and this is my first order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members