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IHeartDogs Reviews Summary
IHeartDogs has a rating of 3.9 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. IHeartDogs ranks 13th among Dogs sites.
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They claim that is indestructible however, my Boxer had it in pieces, with fifteen minutes.
I have contacted then, because the "claim" that is indestructible, WRONG!
However, they will will not reply me... lol
P.S., this is. Or the first time, that I have had issues with their so call, "indescribable toys"! This is actually the fifth time.
So I will NEVER again, make any purchase via iheatdogs!
I heart dogs is like heaven for dogs! Literally you can find about anything you will ever need for your dog, whether it's dog food, toys, cleaning products or even accessories!
Tamer: Yes, it is definitely a haven for dogs and dog owners! We are so glad you support our site and the important cause of caring for shelter dogs :) Woof!
I ordered a box of various dog treats from this organization. Everything came well packaged and fresh.
Hi Susan: We are very thankful for your business and happy to hear you were pleased with your order! We really strive to keep our customers happy and the shelter dogs fed:-)
Love the idea of buying a gift or product that offers feeding shelter animal on top of paying for the products.
Hi Cheryl: Yes - we believe so strongly in the cause of feeding shelter animals that we donate a percentage of the net profit to this cause. Last year we were able to feed 6 million dogs using this model and are on our way to surpass this number in 2017! We sincerely appreciate your support:-)
I have ordered several items from this wonderful website and I haven't been disappointed yet. With each purchase you make you help feed several shelter dogs. Their products are made with high quality materials. My dogs really love the dental sticks and I love the awesome short and long sleeved t-shirts.
Hi Mariacarolyn: Many thanks for your ongoing support :) We value your business and are very appreciative of your support that helped allow us to feed over 6 million shelter dogs last year! So glad to hear you are happy with the dental sticks and the long sleeved t-shirts :) They are pawsome!
Spent a lot of money on a meaningful present for my grandmother for Christmas. The gift arrived 2 days prior and they had labeled it correctly but send me a completely wrong item. One that was about 90$ cheaper than my original purchase. I have been unable to reach anyone as they have no phone number and will not respond via facebook or email. The one email I did get just re sent my original order and they tried to tell me I accidentally ordered my ACTUAL order and then have not responded since I told then I was aware of what I ordered but DID NOT WANT the 4 CHEAP rubber glasses I got instead. Worst customer service and I hope people read this to avoid your scam.
I called and no one would answer the phone emailed several times and no response. I will never buy from this company ever again I bought gifts for my wife and daughter and I ordered before the cutoff date. Was told be there by Christmas that didn't happen I would give. A big fat zero for customer service DON'T ORDER FROM HERE
Received my "And God said "T- shirt today, was really excited as I was getting it for my daughter who has rescued several dogs. I was disappointed with the size, the XL was extremely small. I guess in the way the shirts are sized I should have gotten a 1x I may be able to give it to my Great Granddaughter so all is not lost, just really disappointed.
I ordered a bracelet and key chain for my sister for Christmas to remember her rottie that had passed away this was all she was talking about so ok I will get it for her. The web site is nice and everything you buy helps shelter dogs so it's a win- win deal. I got confirmation that my items would be shipping from Idaho and would arrive in about 10days (not bad I'm in Michigan) but the greatest part is it was here 2 days after ordering! Great service I have before and will be ordering from them again! Check them out great site and great cause!
From the business
1. We believe in making adoption your first choice when adding a furry family member.
2. We think puppies are cute, but nothing is more beautiful than the love of a senior dog.
3. We believe having too much choice is a bad thing, so we offer fewer, better choices in our store.
4. We believe that our dogs give us their best, so we should give them ours.
5. We believe that our dogs are facing a crisis of health that is affecting everything from their weight to their dental health. And we’re going to fight like hell to change this.
6. We’re a veteran owned company, unapologetically support our troops, and work to raise money to provide service dogs for vets in need.
7. We believe, most of all, that every single dog matters. Every pup deserves a loving home, and we will never sell a single product that does not directly and meaningfully give back to animals in need.
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Hi Doug: I am surprised to hear that you did not receive a response from our customer service team! Often times this means that for whatever reason we did not receive it but it could also mean that we did and responded and you never received it (which also happens on occasion). Either way, we want to make sure and take care of you! I apologize on the delay in responding to your concern here - we just discovered this awesome review site! I will send you a private message here so that I can get your order info, email address or last name that will allow me to find your order and offer you a full refund. Thanks for your patience!