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IHeartDogs

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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IHeartDogs Reviews Summary

IHeartDogs has a rating of 3.9 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. IHeartDogs ranks 15th among Dogs sites.

service
11
value
12
shipping
11
returns
8
quality
11

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Oki doki
October 10, 2017

Todo perfecto, ha sido muy rápido en preparar el pedido y enviarlo.
Además tienen mucha variadas de productos y bastante económicos.

Date of experience: October 10, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Muchas gracias por sus comentarios positivos! :)

Arizona
3 reviews
15 helpful votes
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I love this site
September 23, 2017

As a dog lover, I love this site's shirts and their mission. Keep keepin on! The fact that you guys are donating to charity is so cool. Thanks for helping all the little pups out there who can't help themselves.

Date of experience: September 22, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks so much Christa! We truly value your support!

Texas
7 reviews
21 helpful votes
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LOVE this site
September 22, 2017

I heart dogs has really fun and cool t-shirts and other stuff related to dogs. They also send e-mail alerts on any relevant news like pet food recalls and very touching stories. Everything they sell results in a donation to a dog related charity. The products are not overpriced and good quality. One of my favorite places on browse.

Date of experience: September 22, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Andrea, thank you so much for your wonderful review! :)

Mississippi
5 reviews
17 helpful votes
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They have the best products and hard to find products! My girlfriend uses them along with another company and she always gives them rave reviews.

Date of experience: September 14, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Avery! We appreciate the support! :)

Illinois
1 review
12 helpful votes
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This website is legit
September 2, 2017

I've ordered at least 10 t-shirts they all have been great quality! I've ordered bracelet still great quality! Never had problems with shipping nor have I had problems with customer services! They always respond quickly and professional!

Date of experience: September 1, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks so much for your support, Kathy! The dogs thank you too (woof)!

Georgia
10 reviews
17 helpful votes
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Great
August 21, 2017

Good source of information for anything dog. Weather it is training, cleaning, caring for, feeding, tips on cleaning urine from carpets and hardwood floors, more recommendations than you can count. Stop by and visit you will be happy.

Date of experience: August 21, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks so much for the positive comments Deborah!

Nebraska
1 review
4 helpful votes
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Lousy service
August 9, 2017

Placed an order the second week in July, and have still not received it. It has been charged to my credit card account and I want a full refund.

Date of experience: August 9, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Donald! We are so sorry to hear that you haven't received your order! Please contact our Customer Support team at [email protected] and they will be able to look up your order and either issue a replacement or a full refund ASAP!

Mexico
5 reviews
5 helpful votes
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I bought a tee once and I kept reading their blog posts; they are useful and very informative. I am a dog lover and Im always proud of people like they. Thank you guys, the world is better because of you.

Date of experience: July 26, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Linda! We sincerely appreciate your support!

Costa Rica
3 reviews
0 helpful votes
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Nice
July 21, 2017

I love dogs. That's great that they donate to dogs. I wish it would be for real! I love to buy little clothing for my dog bob

Date of experience: July 21, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks for your feedback Sharon! We don't currently sell clothes for dogs, but we do take customer suggestions into consideration - keep checking our site for new additions :)

Pennsylvania
1 review
1 helpful vote
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I love my tee
July 17, 2017

My hubby got me "we are their voice" Tee I love it! It fits perfect and the lettering and patter is awesome! I'm proud to be a voice

Date of experience: July 17, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks Gini! We are so glad you love your shirt!

Florida
21 reviews
3 helpful votes
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It has been a few years since I ordered but when I did, I was satisfied with the quality and pricing. As I recall they help with donations to local shelters when you buy things.
Order now

Date of experience: July 13, 2017
New Jersey
6 reviews
21 helpful votes
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They have great merchandise and articles to help keep your best friend happy and healthy. I love this place!

Date of experience: July 8, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thanks for the shout out Jodi! We're glad you love the site :)

California
3 reviews
1 helpful vote
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I've re-ordered their freeze dried treats many times now, as well as the omega-3 soft chews. My dog goes absolutely crazy when I use the freeze dried treats as a food topper. I've also noticed a signficant difference in my pup's coat from the chews, and less shedding. Love that they show you how many dogs each order feeds when you checkout!

Date of experience: June 7, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi JT: We are so thankful for your business and support. We are glad to hear that your dog loves the freeze dried treats and Omega-3 chews - Great idea to use the treats as a food topper:-) We love to partner with our customers to feed shelter animals - Thank YOU!

Florida
3 reviews
7 helpful votes
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Everything I've bought has been very nice. I love this site!
I highly recommend it. It also helps support and feed dogs.
Amazing company.

Date of experience: May 28, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thank you so much for your support! Together with our fantastic customers like you, we were able to feed 6 million dogs in 2016 and are on our way to surpassing that number in 2017!

Virginia
2 reviews
3 helpful votes
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Ordered multiple t-shirts and was very pleased. Would highly recommend this site to anyone who loves Dogs. Lots to choose from.

Date of experience: May 24, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

We are so glad to hear that you are very pleased with the shirts. :) We sincerely appreciate your support and the shelter dogs thank you too!

Australia
2 reviews
1 helpful vote
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Excellent Services
May 24, 2017

Loved you guys. It was really awesome doing business with you. Would love to recommend... Thanks once again. Thanks much.

Date of experience: May 24, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

We sincerely appreciate your support and business :) Our customers make it possible for us to donate to such important causes. Thank YOU!

Pennsylvania
1 review
1 helpful vote
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Love this site! I order jewelry all the time, especially the bracelets. I wear 4 all the time, I bought 2 for my daughter and 2 for my friend... I will be buying more and continue to pass the website along to other dog lovers! I love the opportunity to help shelter animals!

Date of experience: May 21, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Thank you very much, Judy, for your support and recommendation. We are excited to be able to provide useful products for dog owners while contributing to such important causes (such as providing food and toys for shelter dogs!). We can't do it without our awesome customers!

Arizona
1 review
15 helpful votes
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Poor Quality
May 19, 2017

While I am a fan of all things "dog", and the interesting products offered by this site.The low quality of their shirts is something you would expect from China. The shirt I ordered for my daughter was stiff, scratchy and smaller than expected. The printed message on the shirt looked faded and not crisp lettering. I don't want my money back because it allegedly goes to a good cause, but I won't order anything from this site in the future.

Date of experience: May 19, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Paula: I'm very sorry to hear about the condition of your shirt. If you could please reach out to our customer service department, they can assist you with a replacement that is better print quality and larger size. You can reach them at [email protected] - thank you!

Pennsylvania
1 review
12 helpful votes
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I ordered a T-shirt in a size medium. I was told 10-14 business days. It got here in 6. The shirt itself is adorable and fits perfectly. It seems like decent quality but I haven't worn it enough to tell if it will wear down quickly. I did email them back to show them a picture of my pup, since their initial email says they would love that. They responded that day to say thank you and were very polite in general. I would definitely order from them again.

Date of experience: May 16, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Jen: We appreciate your order and support. We are happy to hear that you are pleased with your shirt :) We also love seeing pics of our customers' fur kids!

Wyoming
1 review
2 helpful votes
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I ordered the shirt said it was going to be delivered 10 to 14 days I emailed at 10 days and they reply with an email very rude with CAPS
IT TALKS 10-14BUSINESS M-F 10. Well it's day 17 and I still do not have the shirt

Date of experience: May 6, 2017
IHeartDogs R. IHeartDogs Rep
over a year old

Hi Karen: I'm so sorry for the misunderstanding on the delivery times. Our custom things do take a little longer as they are made and printed once the order is placed. I believe I have found your order in our system as well as emails to our customer service department that were handled. I will send you a private message with the delivery confirmation. :)

From the business

1. We believe in making adoption your first choice when adding a furry family member.
2. We think puppies are cute, but nothing is more beautiful than the love of a senior dog.
3. We believe having too much choice is a bad thing, so we offer fewer, better choices in our store.
4. We believe that our dogs give us their best, so we should give them ours.
5. We believe that our dogs are facing a crisis of health that is affecting everything from their weight to their dental health. And we’re going to fight like hell to change this.
6. We’re a veteran owned company, unapologetically support our troops, and work to raise money to provide service dogs for vets in need.
7. We believe, most of all, that every single dog matters. Every pup deserves a loving home, and we will never sell a single product that does not directly and meaningfully give back to animals in need.


iheartdogs.com
Anaheim, CA, United States