Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
IC Australia has a rating of 2.4 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IC Australia most frequently mention and red flag. IC Australia ranks 1st among Animal Rights sites.
We monitor reviews for authenticity
After you register, you get a call and they start the process. Prices were fair and I
Got my visa in time. Recommend
Wonderful team that helped my family and I immigrate to Australia. We are 5
People leaving soon to our next step thanks to this great company who were by
Our side and helped us get our visas. It was easy process and very quick. They
Help you with all the documents you have to submit and you can do it on their
Website.
Hello Kennet, thank you for your feedback. We’re delighted to hear that our team was able to support you and your family throughout the process and help you prepare for your next steps. We truly appreciate you taking the time to share your experience, and we wish you all the best as you begin this exciting new chapter.
IC Australia Team
I got my visa later than the time anticipated but the service was high quality and I
Was very impressed with how they would always communicate with me with
Updates and to help with things like the biometry and submitting the documents!
Hello Ava, thank you for your feedback. We’re pleased to hear you found the service high quality and felt well supported throughout the process. We also appreciate your patience with the timeframe, and we’re glad our team kept you updated and assisted with steps like biometrics and document submission.
IC Australia Team
The calls were a bit long in the beginning but they were great to talk with and
Knew how to answer all my questions. The company offers a great service and
Very helpful
Hello Freddie, thank you for your feedback. We’re glad to hear you found our team helpful and that your questions were answered clearly. We appreciate you taking the time to share your experience.
IC Australia Team
I recently received my Australian PR, and IC Australia was really helpful throughout the process. In my opinion, anyone who wants to migrate to Australia but does not want to deal with the hassle of the procedure should absolutely consider employing their services. Try it for yourself; these individuals make it look easy.
Hello Serg, thank you for your feedback. We’re very pleased to hear that you received your Australian PR and that our team was able to support you throughout the process. We truly appreciate your recommendation and thank you for choosing IC Australia.
IC Australia Team
The staff is very polite, professional and responsive. However you may have to wait a little bit in the line until you get a response as they have too many clients.
Hello Mark, thank you for your feedback. We’re pleased to hear that you found our team polite, professional, and responsive. We also appreciate your patience, and we’re always working to improve response times so we can support every client as efficiently as possible.
IC Australia Team
When I started looking to immigrate I was so lost. I registered at IC Australia page and Arthur called me to start the process. Arthur made my life easy. He explained everything I needed to know and was so nice. I would recommend them to anyone looking for help when immigrating
Hello Taylor, thank you for your feedback. We’re very pleased to hear that Arthur was able to guide you clearly and make the process feel easier from the beginning. We truly appreciate your recommendation and thank you for choosing IC Australia.
IC Australia Team
Emma is so kind, she was always there to help me and she was always responsive when I called. Thank you Emma and IC Australia for the wonderful experience!
Hello Logan, thank you for your feedback. We’re delighted to hear that Emma supported you throughout the process and was always there to help when you needed her. Thank you for choosing IC Australia, and we really appreciate you taking the time to share your experience.
IC Australia Team
My experience with IC Australia was amazing. On my own, I didn't know how to get a working holiday visa. I stambed on their site one evening and signed up. Jeff called me and explained every detail about the visa I wanted. I didn't waste time. I applied with Jeff guidance, my visa was out in less than 4 weeks!
Hello Jamleck, thank you for your feedback. We’re delighted to hear you had such a great experience and that Jeff was able to guide you clearly through the Working Holiday Visa process. Congratulations on receiving your visa, and thank you for choosing IC Australia.
IC Australia Team
I would love to appreciate the help i got from Noah. He was so helpful in every step especially the documents part and submitting them. Great customer support.
Hello Milder, thank you for your feedback. We’re very pleased to hear that Noah supported you throughout the process, especially with document preparation and submissions. We really appreciate you taking the time to share your experience.
IC Australia Team
Fill the a eligible step on there web site and they call me.after that they asked me some questions & the second thing was who you will our fee 1500$ I asked them is that i am eligible for pr visa they said ya ya. I paid them 1500$.after i send them my & my wife cv & score was 60 points.Mr Tom call me & says now you pay 3200$ visa fee. How is possible this i needed 65 points for the step.but he was laying me.not recommended.they not guide you well.
Date of experience: January 05,2023
Hello Imran, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant and that you felt misinformed during the process. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
Do not be conned by this company. They have taken thousands of pounds and sent me nothing at all. AVOID
Hello Jemma, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you feel dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
Was told over the phone a week prior that I would have no problem getting my deposit back, and could even get the full amount back if three months in I hadn't gotten a placement.
I signed up on the site and 60 seconds later got a phone call requesting a deposit and information. I was convinced over the phone to pay a deposit, and told that it would be refundable as long as I had not gotten a job. I was also told they would help me look.
Then I looked up reviews and was told it was a scam company, about people not getting information they paid for, being way overcharged, etc. There were four star and five star reviews (either fake or from other conned people), and the rest were all one-star reviews.
I changed my mind and asked for my refund back (they tried to convince me to pay the full amount of 1600 over the phone, I said no to that.
When requesting the refund the phone agent told me they wouldn't give it to me, because I'd already signed paperwork for them. I asked where on the paperwork it said that I couldn't get a refund, and was directed to terms and conditions at the bottom of the website (which I could mysteriously no longer log into despite nothing having been cancelled yet as I was still talking to the agent), where it talked about possibility of refunds, did not mention signatures anywhere and said that a refund would not be issued even if you had only submitted half the documentation (so even if they hadn't been able to start working on it for you yet).
She offered to do an internal investigation, but there's not much point in liars investigating themselves.
Total scam. Glad I had the sense no to use them. I've spent 200 in stupider ways, but this is a scummy thing for people to do.
I went ahead an cancelled the card I had used for a deposit as well, because I had read them the long number, 3 digits on the back and expiry date over the phone to pay the deposit (as you do for phone payments).
My husband was nearly conned into paying for their services over the phone, asking for his card details in order to process payment (red flag). Upon investigation I noticed that their website is extremely basic, they don't exist when searching for them in Australia, at the business address listed. They have no social media pages and have surface level reviews all left by people in the last 2-3 months ONLY — when was this company established? The agents are extremely forward on the phone and speak so fast that you have no time to think before making payment. Payment is one of the first things they ask for and they then proceed to tell you that they will only give you the general outline of their process once payment has been received.
Upon request of their MARA reg number, I found that they are using a number registered to another individual who works for a migration company in Punjab, India. I also searched their company name on the official government website and nothing comes up.
Be aware of scams, friends. Immigration costs an absolute fortune, don't set yourself back by falling for scammers who feed off your vulnerability and desperation.
They call you early morning. State they need payment. The guy is from USA. Place doesn't even exist in Australia! Just Google it! No place that exists there by this name. Fake scammer just rush you to pay! Big red sign it's fake. Just go straight to the Australian embassy for foreign affairs or government and inquire. Don't fall for these scammer that have no life but to take hard earned money from people.
After giving them £800 for not really explaining what it was for.
Then they kept sending me the same email over and over again. Like I haven't paid them, then I spoke to one of their scammers. And they asked for another £1000. Stay away it's a complete scam. And when I get over to Australia through a real immigration team. I'll be going getting my money back from Canberra, if that's where they are based, probably not.
Hello John, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt the process and communication were not handled as expected. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
I liked their prompt responses to all inquiries and the outstanding customer service they have been offering. I appreciate their assistance throughout; they are incredibly competent, polite, and knowledgeable about the procedure. They notified me of every step and assisted me in receiving my Entrepreneur visa.
Hello Richard, thank you for your feedback. We’re very pleased to hear that you found our team responsive, knowledgeable, and supportive throughout the process. We appreciate you taking the time to share your experience, and we’re glad we could assist you through each step of your Entrepreneur visa journey.
IC Australia Team
IC Australia customer service is very simple and not complicated. Professional people in this field are ready to answer any question or inquiry about how to migrate to Australia. I applied for a visa and I am happy that I will achieve what I want soon.
Hello Videl, thank you for your feedback. We’re pleased to hear that you found our customer service clear and straightforward, and that our team was able to answer your questions throughout the process. We appreciate you taking the time to share your experience and wish you all the best with your next steps.
IC Australia Team
Their team of immigration consultants is very knowledgeable about their area and their clients. No matter where I got to them, I always got a good response. My work visa was granted. Thank you for fulfilling my dream, I am grateful!
Hello Hughe, thank you for your feedback. We’re delighted to hear that you found our team knowledgeable and responsive throughout the process, and congratulations on your work visa being granted. We truly appreciate you taking the time to share your experience.
IC Australia Team
They pressured 7k usd out of my girlfriend and they did not submit any application for a visa to the Dept of home affairs in Australia.
You cannot contact them, they will only contact you to tell you lies about the application.
They are a scam company. Please use a MARA agent off the gov website.
These are terrible people and the positive reviews on here are completely fake!


Hello George, thank you for your feedback. We’re glad to hear you were happy with the process and that everything was completed in time. Thank you for choosing IC Australia.
IC Australia Team