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IC Australia Reviews Summary
IC Australia has a rating of 2.5 stars from 105 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with IC Australia most frequently mention and red flag. IC Australia ranks 1st among Animal Rights sites.
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This is a bloody cheater company.they miss guide you.there is person call *. He is bloody cheater and mis guide you.
*Personal information redacted by admin
I spent $2,500 on my visa application, sent countless documents over 10 times (same documents), was going to cancel my visa but was then told I'm not eligible for my refund and now I'm stuck with them! Sent over 20 emails, 12 phone calls, not 1 has been responded too! Also asked for a statement of services and obviously got nothing back from them so what the hell am I suppost to do now!
They will take your money but soon as you want your money back, just email you rubbish you can't understand! So basically taken my money and done nothing since!
Liars and absolutely useless! No communication, support, absolute nothing!
I'm actually raging over this! Total waste of time! Not even an apology!
Hello Ashley, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt your case and communication with our team were not handled appropriately. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We’d like to clarify that refunds are assessed in line with our refund policy, which forms part of the service terms agreed to at registration. Fees are applied toward the time, work, and resources already committed to a case, and any refund offered reflects the remaining balance after services provided have been taken into account.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
I just avoid being scammed after your enquiry by email they ring you they start pressuring you to pay fees straight away. First red flag after i did not have the money in my account at the time and said it would take me an hour to get no problem he said and would ring me back in hour I tried to ring back the number after 20 minutes as I had gotten the money early but the number was disconnected Big Red flag.A different person rings me after the hour on a different number with his first question being about the money told him were to go after that he tried his best to convince me it was legit even offering a fake licence to be sent LoL
Hello Brendan, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant and that you felt pressured during the interaction. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review the concerns you’ve raised and understand the details behind your experience. Please contact us at [email protected] with any relevant details so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
IC Australia made the work visa application a breeze. Their dedication and professionalism opened up exciting opportunities for me.
Dear Carolina,
Thank you for your positive review of our immigration services. We take pride in assisting our clients through the immigration process.
If there's anything more we can do for you or if you have friends or family considering similar services, please don't hesitate to refer them to us.
Took us for almost 10k. Their Canberra address doesn't exist. They are not registered with The government to be an agency.
The positive reviews are made by them on this site.
Use a registered agent from the government MARA site.
Hello J B, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We’d also like to note that IC Australia is a private immigration consultancy. Our role is to provide professional guidance, case assessment, and support throughout the immigration process. Any government processes, timelines, or requirements are determined by the relevant authorities, and we do not represent the Australian government.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
I only want my refund back.
Australia
15 Moore St, Canberra, Australian Capital Territory, 2601, Australia
Portugal
Av. Da República 45,1050-187 Lisboa, Portugal
The office in Canberra doesn't exist, before paying $1000 for skill assessment - promised me Permanent residency and said I don't have to do EnglishIELTS test
After payment they didn't not say which visa I was going to be applied for, said they'll do while submitting the visa after I pay another $5000 AUD!
They made promises before getting money but after they seemed further away from thier initial promises! Why is this if this is t a scam,
Someone can try finding thier office in Portugal
I didn't see one single office in Australia- forget the office adress In Canberra- I was refused appointment and no calls goes to Canberra but I don't know where.
I was scammed from Western Australia and refused refund! I said I'll pay in Canberra as I have a sister there - they refused! I dont see why there should be a problem if they have a office in Canberra. But there wasn't any single office in Australia
IC Australia's thorough assistance made my visa application process smooth and hassle-free. They're experts in their field.
Dear Eve,
We're delighted to receive your positive review about our immigration services. Your satisfaction is our priority, and we're here to support you in any way we can. Should you have any questions or need further assistance, don't hesitate to contact us.
Wishing you ongoing success!
Please stay away from this dangerous company! It was one of the worst experiences I have ever had. They have nothing to do with the Australian government and we have lost the 999 USD. Only use this official website:
homeaffairs.gov.au
And you will get your visa safe and fast.
IC Australia is fake.
Hello Kristin, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
Go to a real Mara agent, plenty about! These claim to have Mara agents but they don't! Scammed me for a lot of money and won't refund me! Awful experience, surprised they can still trade
Hello Mark, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We’d like to clarify that refunds are assessed in line with our refund policy, which forms part of the service terms agreed to at registration. Fees are applied toward the time, work, and resources already committed to a case, and any refund offered reflects the remaining balance after services provided have been taken into account.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
Starting a business in Australia was a dream of mine, and icaustralia helped me make it a reality. They assisted me in obtaining the startup visa, and now I'm able to build my business here.
Dear Brett,
We're grateful for your positive review about our immigration services. Your satisfaction is the driving force behind our efforts. If there are additional steps in your journey or if you know someone looking for reliable assistance, we're here for you.
Cheers to future successes!
Obtaining an Australia Business Visa was a breeze with IC Australia's guidance. Their professionalism and efficiency were impressive.
Dear Antonio,
Thank you for your positive feedback. We're honored to have contributed to your positive immigration experience. If there are ever more ways we can assist you or if you know someone in need, please consider us your go-to partner.
Wishing you continued prosperity!
IC Australia's assistance in obtaining my Student Visa was exceptional. They simplified the application process, making my dream of studying in Australia come true.
Dear Genevi,
Your positive words mean a lot to us! We're thrilled to have exceeded your expectations with our immigration services. If there are any future steps in your journey or if you have friends considering similar paths, we're here to provide reliable support.
Congratulations on your successful immigration journey!
IC Australia's expertise in Australia visa applications is unparalleled. They were a crucial part of my journey to permanent residency.
Dear Kareem,
We're overjoyed by your positive review! Your satisfaction is our utmost priority, and we're grateful to have played a role in your immigration success.
If there are further milestones ahead or if you have friends embarking on a similar journey, we're here to provide continued support.
I cancelled the application and requested for half refund.They rejected.service is not good.While proceedings the application always asking for money.
Hello Jaaan, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant and that you felt dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We’d like to clarify that refunds are assessed in line with our refund policy, which forms part of the service terms agreed to at registration. Fees are applied toward the time, work, and resources already committed to a case, and any refund offered reflects the remaining balance after services provided have been taken into account.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
It is a liars company, their salesman promised you everything without showing the contract, which can only be checked after you have paid the 1490 dollars. The team was unprofessional. They just made a couple of phone calls and a wrong evaluation of my case. I wanted a 50% refund only, and they rejected it.
Hello Kevin, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt the service and communication were not handled as expected. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We’d like to clarify that refunds are assessed in line with our refund policy, which forms part of the service terms agreed to at registration. Fees are applied toward the time, work, and resources already committed to a case, and any refund offered reflects the remaining balance after services provided have been taken into account.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
I'm writing this review so that I can hopefully stop other people getting scammed by this company.they are very convincing that they will get you your australia visa but they only want your money.they will send you a check list and a p100 form to fillout so you think yeah I'm half way there to my dream coming true to be with my family in perth. Them taking more money out of your account then what was said on the phone and asking for more money. Your dreams shattered the penny drops...SCAMMERS...this company even tried to take money out of my dad's account without permission...I just hope that my bank can get me all of my money back and that the scam authorities in australia get them shut down... KEEP AWAY FROM IC AUSTRALIA!
Hello Tina, we appreciate you taking the time to share your concerns. We are very sorry to hear about your experience and that you felt misled and dissatisfied with the service provided. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and application number so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
Ok, so this guy calls me and he pressures me to pay him, and I want to go through the process so I pay him.
Some time passes, and they do an evaluation and all of a sudden tell me that they want 3000 AUD for lawyer feed. This hadn't been disclosed to me before hand... I tell them, I disagree then they send me a document asking me to sign that I agree not to sue them... so yea... I don't think you should trust a company like this mate.
Hello, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant and that you felt the process and costs were not clearly explained. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and address the concerns you’ve raised. Please contact us at [email protected] with your full name and any relevant reference information so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team
I'm delighted to share my positive experience with icaustralia. They helped me secure a permanent residence visa, and their team's professionalism and efficiency are commendable.
Dear Charles,
Your review fuels our passion for providing exceptional immigration services. We're delighted to have contributed positively to your journey.
As you settle into your new life, know that our team is here to help you thrive and achieve your goals.
Terrible company, rude and scammers throughout!
They will take your money so quickly but will do nothing to resolve any problem you have. They will use so much legal jargon to try to tie you in knots.
My best advice, do not use them to begin with!
Dear Katie,
Thank you for sharing your feedback with us. We regret to hear about your dissatisfaction with our services.
We want to assure you that we have fully provided you with the evaluation service that was purchased, and we have diligently worked on your behalf throughout the process. Our use of legal jargon is related to the nature of dealing with immigration procedures, and we aim to ensure clarity and transparency in our communication.
Regarding your payment, we want to clarify that we never take our clients' money without their consent. It was your decision to avail our services, and we have made every effort to deliver on our promises.
However, we understand that you are not entirely satisfied, and as a gesture of goodwill, we have offered you a partial refund to resolve any differences. Our goal is to ensure that our customers are content with the services provided.
If there is anything else we can do to address your concerns or clarify any issues, please feel free to reach out to us. We value your feedback and are committed to improving our services.
They look and sound professionals, you´ll receive a positive evaluation (after paying 1000$), they ask for a checklist of documents and suddenly disappear after payment. Your agent is too busy to call you back, emails are delayed and delayed, with no updates. It was too good to be true. Don´t be a fool, use a MARA registered agent, as advised by the authorities.
Dear Magali,
Thank you for sharing your feedback with us. We understand your frustration and apologize for any inconvenience you may have experienced during your application process.
We have been diligently working on your application for over a month now, and we regret any delays in communication that you may have encountered. Our team strives to provide timely updates, and we understand the importance of staying connected with our clients.
We want to clarify that we made attempts to contact you just a week ago to provide updates, but unfortunately, we were unable to reach you. We apologize if there was any miscommunication or delay in our attempts to connect.
Rest assured, we do work with MARA registered agents to ensure the accuracy and reliability of our immigration services. Your satisfaction is our priority, and we're more than willing to accommodate your request for more frequent updates.
Your feedback is valuable to us, and we want to make sure we address any concerns to your satisfaction. Please feel free to reach out to us directly, and we'll be happy to assist you further.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve this to your satisfaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Muhammad, we appreciate you taking the time to share your concerns. We are very sorry to hear that your experience with our team was unpleasant and that you felt misinformed. This isn’t the experience we want anyone to have. We set a high standard for ourselves, and we’re sorry this was not met in your interaction with us.
We would like to review your case properly and understand the details behind the concerns you’ve raised. Please contact us at [email protected] with your full name and any relevant reference information so we can look into this further.
Thank you again for leaving this feedback.
IC Australia Team