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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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My integrity was questioned, and it was inferred I was misrepresenting my claim.
Every time I submit my receipt, they claim they don't see the rebate, claim I didn't buy the product, or make me contact customer service. It's ridiculous.
I really like Ibotta. The app is easy to use. You can scan your reciept manually or attach your stores loyalty card and let the app take things from there. If you attach your stores loyalty card to Iotta, you won't have to worry about missing cash back opportunities. Easy peasy way to earn a few bucks.
I love Ibotta deals. It's super easy to use and there are always good deals. There are so many stores that use Ibotta and redeeming the cash for gift cards is easy. If I have a problem it is resolved quickly.
I was missing a cash back and emailed Ibotta. Jovie was quick to review my documentation and got my cash back added. Great customer service!
I am a savvy shopper and am always looking ways to save money.
He hecho varias compras en temu, según la aplicación me dan 20 % pero al momento de ver mos ganancias solo me depositaron 1.12 dólar.
Thank you for providing your feedback! We are sorry to hear that, and we are happy to investigate. We've reached out to you directly to address the issue. Please check for the response on your Help Desk ticket. Here at Ibotta, we want you to receive cash back for your offers as quickly as possible. In almost all cases, Ibotta will review your purchases and determine cash back within 48 hours. We are always happy to investigate any issues that you may have. You can contact Carlotta, our Ibotta Care chatbot, by visiting help.ibotta.com. She can help you create a ticket and even send it to the Care team on your behalf. Thanks for leaving an honest review and have a great day!
So, this is one of the receipts apps that I actually make money on and not a hassle. If there is a problem its easy to contact customer service and they really try to work it out with you.
It's very simple to use the Ibotta app! It's a great way to earn a little bit of money back for buying groceries.
It clearly show I bought two drinks and you gave me credit for only one.can you please fix this for me.thank you and have a great day
I love the weekly deals on Ibotta! It's the perfect way to cut cost on things I purchase anyway and a great way to save on new things to try them out. It's user friendly and pays me back smoothly and quickly.
The fact that Ibotta reminds you about cash back is by far my fav part!
My request was handled in the most professional manner. Always a pleasant experience when I have to go for help with all situations. Thanks again Ibotta.
I had an problem with my Ibotta app that I couldn't solve myself. I got very detailed instructions on what to do to solve my issue and it worked. They were fantastic in giving me help.
Transform your spending habits and turn small savings into significant gains!
Easy to get money on items on sale Thank you Ibotta
I'm scrolling through the products before I go shopping! I didn't even realize that I needed to use this app!
I have trouble getting cash back from chewy but all in all this is a great service
Ibotta is the only app I use now. There were constant issues with other apps and always a reason my purchase did not qualify. With Ibotta I never have that problem and they offer cash back on normal items people buy everyday.
Easy to earn money from Ibotta click a double from store and ibotta too! Love
Every single time there is a rebate missing. Every single time I have to complain. Every single time it's the most expensive item that I don't get credit for. Every single time they will give credit but not apply it to a bonus, which I would've received if I didn't get screwed. This is the scam that Ibotta pulls.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Toni, We appreciate your honest feedback and apologize for any dissatisfaction you may have experienced. Your input is valuable to us as we continuously strive to improve our services