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Get cash back every time you shop. Ibotta pays you real money on your everyday purchases. Download the free app to receive offers and earn real cash back in-store and online.
Ibotta Reviews Summary
The company enjoys a generally positive reputation among users who appreciate its ease of use and significant savings potential. Many customers commend the prompt and effective customer service, highlighting the team's responsiveness in resolving issues related to cash back discrepancies. However, recurring concerns include frustrations over payout limits, inaccuracies in rebate credits, and a perceived lack of variety in eligible products, particularly for budget-conscious shoppers. Overall, while the app is valued for its savings, improvements in product offerings and payout reliability could enhance customer satisfaction further.
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I appreciate the email to let me know I earned cash back from my purchase and I had 24hrs to add the items!
It is hardly worth my time to even use Ibotta.
The rewards of.10 and. 25 do add up but it seems that there are fewer offers on everyday products. I have tried a few new products, however with the cost of groceries it's not feasible to be trying new things.
The app saves me some really good money! I love that it's super easy to use. I always take a look at the available offers and plan my grocery shopping around it. Also support is always there to help!
I've been using Ibotta for a few years now and I love it! It's an easy way to get cash back on your purchases! I just recently had my first issue redeeming an offer so I emailed their customer service and they were quick with a response! They looked into it and was able to give me my cash back for the offer!
I love ibotta! It's a huge game changer in saving money! The majority of the time I don't have to contact anyone and have never had to over a receipt until yesterday. I tried contacting Ibotta, but was receiving the same messages over and over from support. Somehow it got sent to the review team, and fixed things I didn't even know could be done. Wow. Thank you for the time and effort I appreciate it.
Many of the offers were products I regularly buy! So glad I finally downloaded the app.
This week and last week I had a terrible time getting cash back. This used to be the best app for rebates. Now it's a stressor. Now they fight you over.10 cents.
I love using Ibotta.I have been using them for years. The improvements over the year have really helped
I've been having trouble with my loyalty purchases. Ibotta has always come to the rescue within just a few hours!
I don't use this enough and would like to cancel, but I can't find a Cancel or Delete subscription on your website.
I don't appreciate being charged a monthly fee when I don't use this.
Thank you for providing your feedback! We apologize for the inconvenience and have passed your message along to the appropriate team for further review. Your feedback may be incorporated into the app in the future. Thank you again for supporting Ibotta as we continue to develop and refine our service.
Awesome customer service. Answered all my questions and responses quickly.
Excellent and efficient customer service. Very professional.
A Shoprite receipt for 3 separate items was submitted and when initially processed, the incorrect earnings was given me; I left it, assuming it would be retracted. Instead ibotta gave me the correct amount and left the first earnings on my account. Pleased, but surprised at that outcome. Thank you.
Look back at my receipt please I am trying to get the cranberry crawl points
Who doesn't love a little extra Christmas spending cash? That's where I put my Ibotta savings!
I get money back on all the things I normally shop for, even on some gift cards! Earning money really adds up fast when you hit the grocery store and Target.
I have 2 issues with my earrings cash back and the sraff resolved it. I feel very satisfied
I purchased 5 twelve packs of soda on 2 different receipts on October 26th. When I uploaded my receipts to Ibotta only 1 twelve pack showed. I corrected both receipts to 5 but for some reason neither one stayed at 5. I waited for a couple days for each correction but no luck. I finally contacted Ibotta customer service and I heard back within a day and the issue was corrected. The representative sounded very pleasant in her response. I was surprised the issue on both receipts was taken care of so quickly!
I had a problem (turns out I was wrong), but they promptly replied, explained the situation, and even gave me some credit. I have used it for years. It is nice being able to get real cash for things that you are already buying.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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