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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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Randy C.
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Ok great
March 15, 2018

Ok great.

Date of experience: March 15, 2018
Alan A.
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Very easy online format and quick and easy to place order.

Date of experience: March 15, 2018
Steve H.
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This is third time I bought heater in the last year, how about some kinda discount. I asked for a discount for being a repeat customer. I was just letting you know about the damage to the units. Steve

Date of experience: March 12, 2018
Daniel V.
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Order was quick
March 12, 2018

Order was quick

Date of experience: March 12, 2018
LANCE B.
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Everything was great
March 10, 2018

Everything was great

Date of experience: March 10, 2018
Ted B.
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Great pricing and discount codes were given and their real-time chat helped me make the correct choice for my home the first time. Very pleased with my experience and would recommend HVACDIRECT.COM to anyone.
Thank you

Date of experience: March 9, 2018
Dorothy F.
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After the installer canme to put the furnance it it was discovered that is the wrong oneHe said this is to big for your house. The bluer is way to big and that he is NOT putting it in my house. It was suppose to be and 88,000 but with a 17.5 sizing top and this one is 23. Something. Way to big...

Date of experience: March 7, 2018
Rick W.
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Great shopping.Prices are very good
March 7, 2018

Great shopping.Prices are very good. Less expensive than local wholesalers.

Date of experience: March 7, 2018
Robert M.
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Awesome
March 7, 2018

Awesome. Thanks.

Date of experience: March 6, 2018
Dennis N.
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Dealing with George Wood is what help made the sale, his knowledge, willingness to help and patience sold this order, can't thank him enough for his help.

Might be a good idea to have your HVAC person lined up and ready to go as well.

Date of experience: March 5, 2018
RICHARD N.
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THANK YOU!
March 4, 2018

THANK YOU!

Date of experience: March 4, 2018
Thomas P.
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Thanks, chat was very helpful
March 3, 2018

Thanks, chat was very helpful.

Date of experience: March 3, 2018
James P.
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Always a pleasure
March 3, 2018

Always a pleasure.

Date of experience: March 2, 2018
Guy C.
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Very user friendly website and great price
March 2, 2018

Very user friendly website and great price

Date of experience: March 2, 2018
Nathan M.
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Awesome!
March 2, 2018

Awesome!

Date of experience: March 2, 2018
BRIAN R.
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COULD NOT CHANGE SHIPPING OPTIONS WAS ONLY NEGATIVE WAS TOLD THAT REGULAR *******@14.00

KIT DIDNT CONTAIN PART THAT GEORGE SAID WOULD BE IN THERE...SAME KIT I ALREADY HAD

Date of experience: March 2, 2018
Aaron E.
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Easy to use website
March 2, 2018

Easy to use website

Date of experience: March 1, 2018
Tom L.
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My HVAC guy couldn't come up with a price this good
February 28, 2018

My HVAC guy couldn't come up with a price this good. He may be a future customer.

Date of experience: February 28, 2018
Seth T.
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You folks had what I needed at the right price
February 26, 2018

You folks had what I needed at the right price.

Date of experience: February 26, 2018
pete l.
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Great
February 24, 2018

Great

Date of experience: February 24, 2018