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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

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36
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31

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John W.
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Easy to shop for what I need with excellent pricing
September 14, 2019

Easy to shop for what I need with excellent pricing.

Date of experience: September 13, 2019
Edwin K.
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Awesome experience and great tech help
September 13, 2019

Awesome experience and great tech help

Date of experience: September 13, 2019
Charles E.
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Did not receive installation or owners manual with Goodman furnace GMVC*******CN.

Date of experience: September 13, 2019
L P.
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Easy to navigate the site, fast shipping, and nice products!

Date of experience: September 13, 2019
Ralph A.
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Thank you you guys are awesome
September 12, 2019

Thank you you guys are awesome

Date of experience: September 12, 2019
DOMENICO A.
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Awesome so far
September 10, 2019

Awesome so far. Thanks. Order received promptly, very nicely packed for shipping. I will be buying again in the future. Thanks, Domenico DeAngelis

Date of experience: September 10, 2019
Tammy B.
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So thankful I was able to get a discount code!
September 10, 2019

So thankful I was able to get a discount code! I have received the HVAC unit but it will not be installed for another few weeks.

Date of experience: September 9, 2019
Don W.
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Great site
September 9, 2019

Great site. Very helpful for the HVAC novice.

Date of experience: September 9, 2019
BMCHMS B.
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First time user, easy to use site, and order proc Product just as described. Will use this supplier in the future.

Date of experience: September 8, 2019
Frederick G.
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Quick easy and very professional
September 7, 2019

Quick easy and very professional

Date of experience: September 7, 2019
Raymond R.
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I hope this works out for me
September 5, 2019

I hope this works out for me.

Thank you,

Date of experience: September 5, 2019
Lance T.
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Customer service was helpful, my "ac ready" furnace didn't have a coil cabinet. So this lead to a delay in the install and hassle locating one. I never received a response from them regarding locating one. 1 star taken for this,1 for the extra money it cost me to get this done. Appears there isn't much product knowledge on the item I was sold, and they don't carry the correct cabinet for the furnace/AC system they sold me

Date of experience: September 5, 2019
Chad X.
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Very fast and knowledgeable service!
September 5, 2019

Very fast and knowledgeable service!

Date of experience: September 5, 2019
John c.
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Good info and helpful website
September 4, 2019

Good info and helpful website

Date of experience: September 4, 2019
Bill D.
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So far so good let's see how delivery goes
September 4, 2019

So far so good let's see how delivery goes.

Date of experience: September 4, 2019
Howard L.
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...
September 3, 2019

Date of experience: September 3, 2019
Edward O.
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Easy
September 3, 2019

Easy,

Date of experience: September 3, 2019
Glenda C.
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Well, we still have not air conditioning cause installer put in but unit will not work. He thinks it has had computer board. $3,000 down the drain. He is coming back this week to verify and let us know what to do.

Date of experience: September 3, 2019
alex s.
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Good pricing
September 2, 2019

Good pricing. Took about 10-14 days to arrive, well packaged. Bought 2 units before and very happy with it.

Date of experience: September 2, 2019
Todd s.
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Easy, everything you need and priced correctly
September 2, 2019

Easy, everything you need and priced correctly

Date of experience: September 2, 2019