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HVACDirect.com has a rating of 4.8 stars from 1,825 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.
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Had a little communication trouble with Jeff he left voice mail instead of email I was looking for,he was wanting to confirm that I didn't want a heat pump; never did quite figure this out since the order had already been placed twice and paid for, did put my delivery off by 2 days. Install went great, took 7 hrs and this was the first time I had ever installed a heat and air unit...pretty simple and straight forward. Thanks
EASY TO USE SITE, FAST AND FRIENDLY CUSTOMER SUPPORT, GREAT PRICES.
QUICK AND EASY--LOOK FORWARD TO RECEIVING THE UNIT.
Great experience, easy check out.
Great web site easy to follow. CS rep was awesome.
So easy, I am so thankful, I am disabled and getting it done so quickly is a blessing. Thank You all so much. I received my order so quickly. Instantly approved financing and easy auto pay. You can't find better, because these guys are the best.
Very Friendly and Helpful
I like the brands and prices, also all that is needed to make the system run
Chatted with a very nice person because I had some questions and it was a pleasure. Now I hope my delivery is as good. My delivery was awsome and the until works GREAT..
Seemed simple and straightforward. If I can do it anyone can.
This has been an awesome experience, easy as pie. Thank You
Good customer service.
Everyone I communicated with were very helpful and knowledgeable. Excited to get my new units!
Customer service call was very helpful and knowledgeable
Hope the freight company does not damage my order!?
You have the most informative web page for this product
Quick and easy, with plenty of choices
Megan is the best.
Everything is good so far. Had a little issue with the lineset they sent. It was 7/8' when it was suppose to be 3/4'. Other than that, it's fine.
The service disconnect seems to be incomplete it does not work the way its designed to. Seems to be something missing from the disconnect portion.

