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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,826 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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Robbie Z.
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Thanks for putting tech specs and other downloads right on the product page.

Date of experience: February 29, 2020
josh A.
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Punched a few keys on my keyboard
February 29, 2020

Punched a few keys on my keyboard. Overall a good experience. However, didn't necessarily want to be signed up for newsletters and mailing lists,etc.

Date of experience: February 29, 2020
cindy p.
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AMAZING!
February 25, 2020

AMAZING! Jillian is wonerful and soo knowledgeable. People like her is what makes a business a success!

Date of experience: February 25, 2020
Brad S.
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Furnace arrived 2 days after I ordered it
February 25, 2020

Furnace arrived 2 days after I ordered it. Super fast delivery.

Date of experience: February 24, 2020
John C.
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Quick and easy
February 20, 2020

Quick and easy -

Date of experience: February 20, 2020
Jorge G.
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Sean was knowledgeable of the products and offered wonderful advice. HVACDirect has a very laid back and low-pressure approach.

However, I don't understand why the system came with a factory remote and a Cielo aftermarket remote control.

Please advise.

Date of experience: February 19, 2020
Frank P.
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Nice web site, very good prices,your rep Shawn help me very nicely

Date of experience: February 19, 2020
Darlene B.
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Easy
February 17, 2020

Easy. Installer sent me the cart and I just had to order

Date of experience: February 17, 2020
Susan W.
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I had a few questions about the product so I called the number on the site and the gentleman that answered was very nice and knowledgeable about the product, explained things so that I could understand them. The ordering was easy and the delivery company was very accommodating. Overall it was a great experience and I would definitely recommend this company.

Date of experience: February 14, 2020
Len s.
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Good pricing and ease of ordering
February 13, 2020

Good pricing and ease of ordering.

Date of experience: February 13, 2020
Laurel S.
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Easy online ordering
February 13, 2020

Easy online ordering. Great that suggestions are made of other items you might need to complete your project. FAST delivery. Overall a GREAT experience.

Date of experience: February 12, 2020
constantine m.
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Easy website to navigate
February 7, 2020

Easy website to navigate. Great prices Great value and fast shipping. A+++++

Date of experience: February 7, 2020
Cary G.
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Web sight works well, customer service great,extensive product knowledge base,price compatible,product availability great.Overall great experience.Yes I will shop again! Thx Russ,Jessica!

Date of experience: February 7, 2020
Steve W.
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Very good
February 5, 2020

Very good

Date of experience: February 5, 2020
Charlotte O.
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This is a very good place to do business with and they have very nice people.

Date of experience: February 4, 2020
Gannas K.
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Easy smooth process
February 5, 2020

Easy smooth process. I was willing to send it my country (Saudi Arabia) direct, but i did not get payment option when I select my country,

Date of experience: February 4, 2020
Alex G.
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Great site layout and simple transaction
February 2, 2020

Great site layout and simple transaction

Date of experience: February 2, 2020
Margaret A.
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Easy to use website
January 30, 2020

Easy to use website

Date of experience: January 30, 2020
Mick H.
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Easy as usual!
January 29, 2020

Easy as usual!

Date of experience: January 28, 2020
sharon h.
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Russ helped me with questions
January 28, 2020

Russ helped me with questions

Date of experience: January 28, 2020