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HVACDirect.com

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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HVACDirect.com Reviews Summary

HVACDirect.com has a rating of 4.8 stars from 1,824 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HVACDirect.com most frequently mention customer service, timely manner and good condition. HVACDirect.com ranks 1st among HVAC sites.

value
36
quality
31

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4,713 reviews

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Nennette S.
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Pretty good, good prices plus the financing made it easier.

Date of experience: July 15, 2020
Penny U.
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It took a little longer to get the adapter than i'd hoped. But it was in good condition. Good packaging. I am overall very satisfied and will use them again.

Date of experience: July 15, 2020
bruce g.
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Ok
July 15, 2020

Ok

Date of experience: July 14, 2020
Caroline W.
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Your support staff is excellent
July 14, 2020

Your support staff is excellent. They returned our call quickly and answered all of our questions.

Date of experience: July 14, 2020
Clarence H.
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User friendly
July 14, 2020

User friendly

Date of experience: July 13, 2020
Terry L.
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Good so far...
July 13, 2020

Good so far...

Date of experience: July 13, 2020
Ken S.
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Easy to Read and find all the information needed

Date of experience: July 12, 2020
Alexander K.
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Simple!
July 12, 2020

Simple!

Date of experience: July 12, 2020
Kristel K.
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Customer service rep, Paul, was super helpful and efficient when I asked for some help. Checkout was very quick and easy. Thank you!

Date of experience: July 11, 2020
Christy G.
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Easy to find the furnace/AC combination that I needed to match my current set up in my modular home.

Date of experience: July 10, 2020
Darian W.
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Easy site to navigate with very great prices
July 10, 2020

Easy site to navigate with very great prices.

Date of experience: July 10, 2020
Francisco G.
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Navigation was easy and filtering my options narrowed down to the furnace/ A/Ci was looking for

Date of experience: July 10, 2020
Leo A.
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Ok so far
July 10, 2020

Ok so far

Date of experience: July 9, 2020
Anthony M.
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Dan is the man!
July 9, 2020

Dan is the man!

Date of experience: July 9, 2020
erik G.
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Impressed
July 9, 2020

Impressed

Date of experience: July 9, 2020
Sidney W.
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Found what I needed with all information needed.

Date of experience: July 8, 2020
justin U.
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Great
July 8, 2020

Great

Date of experience: July 8, 2020
richard S.
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EXCELLENT Customer Service
July 8, 2020

EXCELLENT Customer Service. I will be back. Thank You.

Date of experience: July 8, 2020
New York
1 review
0 helpful votes
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I dealt with George. No issues my A/C arrived when he said it would. I needed to return a few things wasn't a problem. A VERY smooth transaction all the way around! Thank you!

Date of experience: July 8, 2020
Jeromy A.
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Super helpful customer service
July 8, 2020

Super helpful customer service.

Date of experience: July 8, 2020