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HowlyReviews 419

4.6

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From the business

Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.

💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.

For any questions or assistance, don't hesitate to contact our customer support team at [email protected] or 1 (833) 784-4045


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Howly Reviews Summary

Howly has a rating of 4.6 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention clear instructions, right questions and smart home. Howly ranks 3rd among Question And Answer sites.

This company responds to reviews on average within 0 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Robert L.
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I needed urgent help to open a vital app I had purchased on my new phone but which my phone refused to allow me to open as it was not obtained by an approved source. I was directed to this helpful website and was taught precisely what to do. A complete success story.

Date of experience: December 2, 2023
Ohio
1 review
0 helpful votes
Follow dan c.
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Major scammers
November 30, 2023

Read the fine print. It's $79 for your first inquiry and not $5. They're scammers in my mind. Customer service did nothing and it's alllll an automated scam. Best of luck to everyone and wishing you well in finding real legal advice.

Date of experience: November 29, 2023
Howly S. Howly Rep
over a year old

Hi, Dan. Thank you for the feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.

During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.

If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected]."

Thailand
1 review
1 helpful vote
Follow Fernando P.
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It is a scam
November 29, 2023

I lost my documents in my travel and looking for help contacted these guys, they helped me in nothing and took $150 from my account in a recurrent debit. I blocked them

Date of experience: November 29, 2023
Howly S. Howly Rep
over a year old

Hello, Fernando. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected]."

Utah
1 review
1 helpful vote
Follow VLNS S.
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SCAM
November 27, 2023

DO NOT USE THIS COMPANY FOR ANYTHING, unless you don't mind paying 55.00 a month. I was charged 55.00 for a 2 minute transaction and would have continued to do so if I hadn't read the fine print. They don't inform you when you use their services that you will be charged an enormous rip off fee. Infact, they don't inform you at all that there will be a fee. This is a SCAM! Don't get sucked into all the good they're doing in the world according to their facebook page. If they wish for me to delete this review, they can refund my money.

Date of experience: November 26, 2023
Howly S. Howly Rep
over a year old

Thank you for taking the time to share your feedback.

During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.

If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].

GB
1 review
0 helpful votes
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Absolutely rubbish
November 23, 2023

Scammed into signing up for £39/ month said it was only for £1. Which would be refundable fortunately the bank stopped it but the. Had to cancel my card. What an inconvenience thank goodness

Date of experience: November 23, 2023
Howly S. Howly Rep
over a year old

Hi, Polly. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.

Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.

If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].

New Zealand
1 review
0 helpful votes
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A total Rory.
November 23, 2023

The brief and incomplete response to my simple question was USELESS. Avoid this organisation! Excessive amt charged!

Date of experience: November 22, 2023
Howly S. Howly Rep
over a year old

Hello, Peter.Thank you for taking the time to share your experience.
We regret any inconvenience you might have encountered and would like to have one more chance to impress you! If you have questions or requests, please visit our chat at howly.com/chat and we will do our best to assist. Our experts are available for you.

Oklahoma
1 review
0 helpful votes
Follow Belinda B.
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Scam
November 16, 2023

I was told it was $1 for them to handle a dispute I had with an app charge. They charged $55. I don't even know what the hell they are.

Date of experience: November 15, 2023
Howly S. Howly Rep
over a year old

Hello, Belinda. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced.

Our dedication is to provide clear and user-friendly services to all our customers. Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.

If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].

Romania
1 review
4 helpful votes
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A purely fraudulent scheme, the operator guy ask you one thing and then they us MIT transactions ( most probably TRA exceptions) to debit your card with an amount x50 the initial cost of the service
Simply outrageous and unprofessional a typical Fraud.
Afterwards the billing dept comes with an AI email, you will be refund 70% in 5 business days..

Date of experience: November 14, 2023
Howly S. Howly Rep
over a year old

Thank you for your feedback. We apologize for any dissatisfaction you may have experienced with our service.
We put significant effort into ensuring that our subscription pricing model and terms are prominently displayed during the registration process.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].

Maine
1 review
2 helpful votes
Follow Justice P.
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Howly said the charge would cost 1.00$ then stole 55.00$ from my account and then said they would refund 28.00$ of the money they embezzled out of my account this site needs to be red flagged and shut down they just robbed my last 55.00$ and over drafted my account I was just in a really bad motorcycle accident and have no income for the next 6 months and they just took the last of money I didn't have how am I going to eat and feed my 2 children

Date of experience: November 10, 2023
Howly S. Howly Rep
over a year old

Hi, Justice. We appreciate your feedback. We are sorry for any discontent you may have encountered with our service.
To initiate a refund, please get in touch with our billing department at +1 (855) 685-2155 or email us at [email protected].
This will enable us to identify your account and proceed with the refund process.

Florida
1 review
0 helpful votes
Follow Carolyn C.
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Howly. STOP!
November 11, 2023

I keeo getting $46 charges seversl times a month. I see instructions everywhere and getting information about them is pretty easy... UNTIL YOU TRY TO CANCEL! HELP!

Date of experience: November 10, 2023
Howly S. Howly Rep
over a year old

Hello, Carolyn.Thank you for your feedback.
If you would like to discontinue your subscription with us, here's how you can do that:
-Simply request subscription cancellation through our live chat.
-Access your profile on our website and terminate the subscription from there.
-Call us at +1 (855) 524-0285 or send us an email at [email protected].
If you have any additional questions, please let us know - we would be glad to help you!

Florida
1 review
0 helpful votes
Follow Ellie C.
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This company is a Scam
November 2, 2023

I canceled my membership in Howly. I canceled within an hour of joining. Received email approval for my full refund of $50. But never received it. They said they couldn't put the refund through. False. My account was fine. I lost my money. This is a scam.

Date of experience: November 2, 2023
Howly S. Howly Rep
over a year old

Hello, Ellie.
Thank you for taking the time to share your experience with us! We regret any confusion or inconvenience you might have encountered.
If you have any further payment-related questions, please contact our billing team at +1 (855) 685-2155 or send us an email at [email protected]

France
1 review
0 helpful votes
Follow Has M.
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Réponses claires
October 17, 2023

J'ai eu la réponse à mes questions de manière précise, impeccable, expert attentif et concis dans ses réponses.

Date of experience: September 30, 2023
Howly S. Howly Rep
over a year old

Bonjour Has. Merci pour les commentaires positifs.
J'espère que nous pourrons vous aider plusieurs fois. Notre équipe technique est disponible pour vous 24/7!

Turkiye
1 review
0 helpful votes
Follow Merve K.
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ITS AI NOT REAL EXPERTS
September 19, 2023

I thought it wasnt AI. My problem was bit complicated. I got automated replies. I already tried AI for this. I wrote the same exact questions got same answers. I wrote a very vague explanation. They didnt ask me my account name or any questions. They said hold on. I held on to a yes or no question for an hour. I recorded the chat. I told them i can access to my old account they said "So you have a fake person who imitates that is you. So, all you need to do is report that person's account about abuse of your personal data." GEE THANKS I DIDNT THINK OF THIS MYSELF. I reread what i wrote and the main words sound like someones impersonating me but i explained it wasnt like that. Guess your AI couldnt catch that scammers.

+2
Date of experience: September 18, 2023
Howly S. Howly Rep
over a year old

Hello, Merve. Thank you for the feedback!
We regret any confusion or inconvenience you might have encountered and would like to assure you that our Experts team consists of qualified experts and customer satisfaction is our top priority.
According to our database, your subscription was canceled and the refund was sent back to your bank's account.
In case you have any questions, please contact our billing team at +1 (855) 685-2155 or send us an email at [email protected]

GB
1 review
2 helpful votes
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Not able to download from Microsoft store and make purchases but got the help that I needed from them to solve the problem the internet just needed unplugging a five minutes and plugging back in all good now

Date of experience: September 12, 2023
Howly S. Howly Rep
over a year old

Hello, Chris. Thank you for the positive feedback.
We are glad to read that your issue was fixed.
If you have more questions, see you in the chat again :)

New York
1 review
6 helpful votes
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Not worth it! Overcharge!
September 11, 2023

It's absolutely not worth it, to begin with. The agent or lawyer provides extremely generic responses, and they request authorization for a $5 fee, claiming it will be refunded. However, once you grant that authorization, they automatically enroll you in a subscription without your consent, charging $59! It appears to be a scam, targeting people who don't regularly monitor their bank accounts. My advice is to avoid using their services. You're better off reaching out to legal offices that offer free services.

Date of experience: September 10, 2023
Howly S. Howly Rep
over a year old

Thank you for the feedback.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
We are sorry you were dissatisfied with our service and would like to have one more chance to impress you! Please visit our chat at howly.com/chat and we will do our best to assist you. Our experts are available for you 24/7.

Wisconsin
1 review
5 helpful votes
Follow Cindy J.
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Scammers
August 30, 2023

Scammers site there reviews are from Scammers they just tried to rip me off on my credit card my back alerted me of there Fraud and close my card out.be very careful thank you chase bank for the alert it was a atm that they used to try and take my money my bank instantly notified me and closed my bank card just so everyone knows this is truly a scam site do not give bank information please stay safe

Date of experience: August 29, 2023
Howly S. Howly Rep
over a year old

Hello, Cindy.
Thank you for taking the time to share your experience with us! We regret any confusion or inconvenience you might have encountered.
We would like to inform you that customers can subscribe to our service only after they provide us with their billing information. That is, we can only receive a customer’s bank account details if the customer fills out the payment form on our website. Without the initial charge, it is impossible to access a chat with an expert.
If you have any further payment-related questions, please contact our billing team at +1 (855) 685-2155 or send us an email at [email protected]

Singapore
1 review
1 helpful vote
Follow Ken W.
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For 2 days i could not set up my account. Payment made thru PayPal and i also received confirmation from Hawly. However, they keep directing me to the payment page for 2nd payment. And all the support link are useless. I want my refund.

Date of experience: August 27, 2023
Howly S. Howly Rep
over a year old

Hi, Ken!
Thank you for your feedback.
It sounds like you had been logged out of your Howly account, and that is why you were redirected to the payment page again. Please check your inbox for the original registration confirmation from us and log into your account with the credentials provided in it.
After that, you'll be able to visit our chat where our Experts via this link: www.howly.com/chat
For assistance with locating your account or refunds, you can contact our billing team at +1 (855) 685-2155 or send us an email at [email protected]
We are here 24/7 for you!

Virginia
1 review
1 helpful vote
Follow Devin A.
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My son spent 10 dollars on accident on this and he needed a refund and they were so kind and they helped so much and even though they did cost 10 dollars the few seconds I was talking to the people they told me how I can get a refund and they were so nice about it and they refunded it all back I am so grateful for this website to all those who read this you should buy this it was super helpful and it was great help.

Thank you

Date of experience: August 14, 2023
Howly S. Howly Rep
over a year old

Hi, Devin.
Thank you for the positive feedback.
Customer satisfaction is our team's top priority, and they consistently strive to achieve it. We're looking forward to working with you again in the future!

Colorado
1 review
3 helpful votes
Follow Dude M.
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Total Scam!
July 31, 2023

My elderly father-in-law payed $10 for a computer question. Then they try and charge $74 for a subscription? Thank God the bank blocked but this company has tried once a week for the past three weeks to charge the card. Called a support number the bank gave me and was told to cancel from his account. There's no way to get into his account to cancel. Just stays on a login page with no way to get into the account. Now I have to cancel his card and get a new one. Any answer you need you can get on ChatGPT for Free! Total Scam. How do you charge $10 for an answer Then $74 for a subscription. Really Really Mad!

Date of experience: July 30, 2023
GB
1 review
3 helpful votes
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I got super help from the nice people when my HP printer was broken. They knew all about printers and were really nice to me, they told me what to do step by step and were so patient, they fixed my printer and it works great now. Thanks a lot

Date of experience: June 14, 2023
Howly S. Howly Rep
over a year old

Hello, Emily!
Very happy to read that!
Our whole team works hard to keep our customers happy!
Let us know when you have questions in the future! :)