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From the business
Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.
💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.
For any questions or assistance, don't hesitate to contact our customer support team at [email protected] or 1 (833) 784-4045
Howly Reviews Summary
Howly has a rating of 4.6 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention clear instructions, right questions and smart home. Howly ranks 3rd among Question And Answer sites.
We monitor reviews for authenticity
They keep trying to charge money and dont let cancel subscription or switch your card in your account.
I was asked to pay $5 refundable fee, but as soon as I answered I was charged $75. I gave them the card that had only $10 in account, they charged me $5, tried to charge my card for $75 multiple times and did not answer my question. They said I had to wait for a lawyer to answer my question, I waited for 45 minutes, no response.
Hello, Musa. Thank you for the feedback. During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].
I paid for the free trial and still got charged for the subscription against my will. I asked for a refund and I am told I can't get a refund. I want my $71 back. I paid for what I wanted. Please give me my money back.
Hi, Abi. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding. D
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you!
Utterly disgusting that the money can be taken out of my account.
Hello, Rae. Thank you for the feedback.
Please note, that during the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance, please don't hesitate to contact our dedicated billing team at 44 7700 174689 or reach out to us via email at [email protected].
Scam alert. They throw a 5 dollar quote around ( I figured it would be a bit more) and then charge you 79 +dollars. Automatically. Then on auto renew.
Hello, Karen. Thank you for the feedback.
Please note, that during the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].
Needed advice on a question. I was on chat for over an hour with some chick that didn't have a clue. The 55$ subscription price is a joke.
Hello, Doris. Your feedback is greatly appreciated, and we deeply regret any dissatisfaction you may have experienced with our service.
We are eager to show you a more positive experience and are excited to have the opportunity to do so. Kindly visit our chat service at howly.com/chat, where our team of experts is at your disposal 24/7, ready to assist you. Whether you're using a computer or a mobile device, we're here to provide you with top-notch support. Please allow us the chance to make things right.
When, I attempted to update my Disneyplus payment information, using my iPhone? There system took over my iPhone screen, as if they were contracted by Disneyplus to do so?
They show this "One time fee of $1.00 dollar," transaction gimmick, never making mention of an additional charge of $55.00 dollars/month?
They somehow manage to obtain my credit card information via Disneyplus, and attempted to bill my credit card account without my knowledge and authorization? But, my credit card company declined the charges! Then notified me via text message to alert me of this unlawful transaction?
I notified my credit card company, that I never attempted this transaction!
I've already contacted Disneyplus customer service support about this fraudulent transaction? They were unaware of this company altogether?
I'm very ANGRY that this company (howly.com) tried diligently to charge my credit card without my knowledge and authorization?
(Expletive Words) to this company!
Hello Reynold,
Thank you for your feedback. We want to assure you that clarity and transparency are paramount to us. Let us clarify, the creation of an account on our platform can only be accomplished by the customers themselves, through their own actions. No accounts are automatically created by our service. Customers can subscribe to our services only after providing their billing information during the payment process on our website.
If you have questions - please give us a call at +1 (855) 685-2155 or email us at [email protected] and we will clear everything up!
Total scammers I'm reporting to Google tool 2 x £49 then denied after I showed them proof they keep sending same email please send proof even rang them total scammers well not this time I will go all the way
Hello Debbie,
It's sad to hear that. We would appreciate it if you could give us a chance to investigate everything and answer all your questions. Please give us a call at +1 (855) 685-2155 or email us at [email protected]
We promise to clear everything up!
I was told I would receive a minor charge for one-time help in setting up a printer. After a 15 minute call I received four charges to my credit card totaling $56.00. I then received a charge one month later for $55.00 and was told I had signed up for a monthly charge. When I called on the day of the charge customer service apologized and told me they would cancel and refund the $55.00. Instead they refunded $27.50. Be on the lookout and monitor your credit card charges if you do business with them.
Hello, Jeffry. Thank you for the feedback. Please note, that during the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].
Awful excuse for a company. Do not deal with them. They will charge you for a service you you can't use and not refund you. If I could give it 0 stars I would.
Hi, Vicky.We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance we are always ready to help.
What an awful service. Only suggestions of how to solve my printer paper jam were the solutions I had already told them I had tried! So frustrating and a complete waste of time and money. I only gave a star because it wouldn't let me move on!
Hi, Kitty. Your feedback is greatly appreciated, and we deeply regret any dissatisfaction you may have experienced with our service.
We are eager to show you a more positive experience and are excited to have the opportunity to do so. Kindly visit our chat service at howly.com/chat, where our team of experts is at your disposal 24/7, ready to assist you. Whether you're using a computer or a mobile device, we're here to provide you with top-notch support. Please allow us the chance to make things right.
They say $1 refundable payment, and then will also take a charge you the membership fees ($70.22/month). Even after that they are no fricken help at all. Giving you the run around. SCAM! STAY CLEAR! I'm waiting to see if they will actually refund me my money.
Hi, Sarah. We sincerely appreciate your feedback. We regret any confusion or inconvenience you might have encountered. We are committed to delivering transparent and user-friendly services to all our customers.
The subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding. It's important to note that to access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If there's anything else we can assist you with, please visit our website. We'd be delighted to help you!
My friend got them by accident to order Omah steaks,they knew she was unaware.They charged her $56 and didn't even say a word to her. Thumbs down
Hi, Melanie. We sincerely appreciate your feedback. We regret any confusion or inconvenience your friend might have encountered. We are committed to delivering transparent and user-friendly services to all our customers.
The subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding. It's important to note that to access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
Should your friend have any additional queries or require assistance, feel encouraged to navigate through our website. We're here and eager to provide the support your friend may need!
Tried to ask a question and had to add my credit card, payment $1... I was charged $55 THREE TIMES. SCAM
Hello, Susan. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have additional questions or need assistance, please feel free to explore our website. We are ready to offer any help you might require!
I got in touch with this site when they said they could help with a tech problem. They didn't solve my problem and I ended up paying the initial £1 they said it would cost and a few minutes ago I saw I had been charged another £39. Stay away from this site.
Hello, Paul. We sincerely appreciate your feedback.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding. According to the information in our database, your subscription is canceled and the refund was processed back to the original form of payment.
We are sorry you were dissatisfied with our service and would like to have one more chance to impress you! Please visit our chat at howly.com/chat and we will do our best to assist you. Our expert team is available for you 24/7!
THEY SAY ONE DOLLAR THAN TAKE ONE HUNDRED DOLLARS WITHOUT CONSENT! I WANT ALL MY MONEY BACK THEY DID NOTHING FOR ME AND IF THIS WAS TO UNLOCK PHONE IT DID NOT WORK! PLEASE REFUND ALL MY MONEY! THEY DO NOTHING FOR LOTS OF MONEY! PURCHAS WAS THROUGH PAYPAL!
CHERYL KNOKE
Hello, Cheryl. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If there's anything else we can assist you with, please visit our website. We'd be delighted to help you!
Charged $55 when their info said it would be $1 for no assistance. It's that simple.
BTW. The "help" they gave was useless.
I will be contacting the Tennessee Consumer Protection Division if I do not receive a full refund immediately.
We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers. Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If there's anything else we can assist you with, please visit our website. We'd be delighted to help you!
It's BS and they say for a Dollar they will help you and all they do is repeat the Facebook recovery steps they don't get you a person to help you
And now they took a $49 subscription that I never agreed to
Be weary protect your money giving them that dollar gave them access to your account
If it sounds too good to be true it probably isn't worth it
Hello, Rosaria. We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further inquiries or require assistance, feel free to explore our website. We are eager to provide any support you may need!
I needed urgent help to open a vital app I had purchased on my new phone but which my phone refused to allow me to open as it was not obtained by an approved source. I was directed to this helpful website and was taught precisely what to do. A complete success story.
Read the fine print. It's $79 for your first inquiry and not $5. They're scammers in my mind. Customer service did nothing and it's alllll an automated scam. Best of luck to everyone and wishing you well in finding real legal advice.
Hi, Dan. Thank you for the feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected]."
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hi, Torezhan. Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you!