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From the business
Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.
💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.
For any questions or assistance, don't hesitate to contact our customer support team at [email protected] or 1 (833) 784-4045
Howly Reviews Summary
Howly has a rating of 4.6 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention clear instructions, right questions and smart home. Howly ranks 3rd among Question And Answer sites.
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I found charges for Howly and said please cancel and refund my money. This was done and the next month it was there again. I again called and said I wasn't canceled and again charged. They said they would cancel again but only give me a partial refund of the $34 charge - $19. I don't even know what service this company offers but I hope I am done with it.
This service is a lifesaver! The expert quickly provided clear instructions, saving me both time and unnecessary expenses. Highly recommend for fast and efficient solutions.
Hello, Pearl!
Thank you for your feedback. We're thrilled to hear that the expert was able to provide clear instructions and save you both time and money. We truly appreciate your recommendation and are happy to know the service met your needs.
If you need any further assistance, we're here for you.
Best,
Tom, Howly Support
[email protected] or 1 (833) 784 4045
When my fridge broke, an expert helped me fix it in minutes. Simple, effective advice saved me time and money. Great service!
Hello, Valerie!
Thank you so much for your feedback! We're thrilled to hear that the expert was able to help you fix your fridge quickly and save you both time and money. It’s always our goal to provide simple and effective solutions! If you need any more help in the future, don’t hesitate to reach out—we’re always here to assist!
Best,
Tom, Howly Support
[email protected] or 1 (833) 784 4045
This platform is incredibly useful for finding expert consultations across various topics. When I had a question about programming, I was able to get a clear and precise answer in no time. The process was simple, efficient, and saved me a lot of time. I highly recommend it to anyone looking for professional guidance.
Hello, Gary!
Thank you for your wonderful feedback! We're so glad to hear that our platform was able to provide you with a quick and clear answer to your programming question. It’s great to know it saved you time, and we truly appreciate your recommendation. If you ever need further assistance, don’t hesitate to reach out—we're always here to help!
Best,
Anne, Howly Support
[email protected] or 1 (833) 784 4045
My laptop suddenly stopped working, and I panicked, thinking I had lost all my important files. Luckily, the expert I contacted quickly diagnosed and fixed the issue while ensuring that none of my data was lost. Without their help, it would have been a complete disaster. I am beyond grateful for their expertise!
Hello, Marie!
Thank you for sharing your experience! We're truly glad our expert was able to help you recover your laptop and protect your important files—that’s exactly what we’re here for. It's wonderful to know everything was saved and sorted without a hitch. If you ever need support again, just reach out—we’re always happy to help!
Best,
Anne, Howly Support
[email protected] or 1 (833) 784 4045
I was in contact with them for about 5 mins. And they charged me £26 They did not tell me I was taking out a contract all i wanted was some advice I expected to get back £25 but I have had no answer from them so I certainly would not recommend them to anyone
Dear Catherine,
We appreciate your feedback and understand your concerns.
Our commitment is to provide a seamless and transparent experience for all our clients. We make sure to clearly display all subscription details during the registration process so that users are fully informed before proceeding.
We sincerely apologize for any inconvenience you may have experienced. To request a refund or for further assistance, please contact our billing team at +44 7700 174689 or email us at [email protected]. We’re here to help and will do our best to resolve your concerns.
See above statement it took too long to get my appointment set
Hello David,
Thank you for your feedback and for bringing our attention to our resolution time. We strive to provide great service and truly appreciate your input—it helps us improve. Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future.
Billed 3 days $114 for subscription services which did not authorize; just sent them for $1.00 my visa cc information which was a hustle and my mistake.
Hello Steve,
Thank you for sharing your experience with us. We understand your concerns regarding the charges and sincerely regret any confusion. Transparency is a core value of our company, and we strive to ensure all potential costs are clearly outlined during the subscription process.
For further clarification or assistance, please contact us at +1 (833) 784-4045 or email us at [email protected]. Our customer support team is always here to help and address any concerns you may have.
I pay for the services and I still dont have my document! I try to contact the "howly" support, but all I can get is useless mail and more useless chatbot! NEVE EVER, dont try use this bull$#*!!
Dear Zuzana,
We sincerely apologize for the frustration you’ve experienced. We completely understand how important it is to receive your document promptly, and we assure you that we take your concerns very seriously.
Please visit our chat at howly.com/chat or email us at [email protected], and we will do our best to assist you. Our expert team is available for you 24/7.
They are now scamming in the UK. Same situation as all the US reviewers. Take £1 and then a subscription amount of a monthly payment. Disputed with them on the chat and will wait to see if I actually get a refund.
Dear Eleanor,
We understand your concerns and wish to clarify that we are committed to maintaining transparency and fairness in our services.
Subscription terms are comprehensively detailed during the sign-up process to ensure clarity. Should you have any questions regarding charges or refunds, please contact our billing team directly at [email protected] or 44 7479 270294. They are available to assist with any issues related to your subscription and address your concerns promptly.
Placed on a unwanted subscription without my permission. Not wanted or requested. Be carful when useing this company.
Dear Barry!
Thank you for your feedback. Howly is an online expert question-and-answer platform that connects users with verified technical professionals who can assist with various tech-related issues. However, we want to clarify that we are not affiliated with any other company.
When searching on Google, our service may appear as a sponsored advertisement to provide users with expert support. Subscription activation requires user consent, and we ensure that all terms are clearly outlined during the sign-up process.
If you wish to cancel your subscription, you can do so through the following methods:
Request cancellation via our live chat.
Access your profile on our website and terminate the subscription.
Call us at +1 (833) 784-4045 or email us at [email protected].
If you have any additional questions, please let us know—we’re happy to assist you!
YOU DEDUCTED MONEY FROM MY ACCOUNT WHO GAVE YOU THE RIGHT REVERSE IMMEDIATELY OR I WILL TAKE IT FURTHER YOU DEDUCTED MONEY FROM MY ACCOUNT WHO GAVE YOU THE RIGHT REVERSE IMMEDIATELY OR I WILL TAKE IT FURTHERYOU DEDUCTED MONEY FROM MY ACCOUNT WHO GAVE YOU THE RIGHT REVERSE IMMEDIATELY OR I WILL TAKE IT FURTHER
Hello Yunus!
We sincerely apologize for any inconvenience caused. To address your concern and assist with a refund, please reach out to our billing team at +1 (855) 685-2155 or email us at [email protected].
Providing your account details will help us promptly resolve the issue.
We appreciate your understanding and look forward to assisting you.
They took $46 out of my Chase account. I did not subscribe nor give them permission to do that! I called and complained. So far, no refund
Hello, Marilyn!
Thank you for bringing this to our attention, and we apologize for any inconvenience you’ve experienced.
Creating an account on our platform is only possible through the customers' own actions. Without initiating a subscription, it is impossible to access chat with an expert.
To request a refund, please reach out to our billing team at +1 (855) 685-2155 or via email at [email protected], and we will assist you in resolving the issue.
When I was online getting assistance with the CRA site, I was transferred to your site with the understanding that I would be charged $1, and then refunded...then you charged my credit card for $69!
Not cool
Hello, Sheryl!
Thank you for bringing this to our attention.
It sounds like there was a misunderstanding regarding our services. We’d like to clarify that we are a question and answer service and not affiliated with the CRA site.
Our pricing model and subscription terms are clearly displayed during the signup process to avoid any confusion. If you have any questions or need assistance with your subscription, please contact our billing team at 1 855 524 0285 or via email at [email protected].
I spent two weeks in a nightmare of extremely poor connectivity. I tried reaching out to technicians with no resolution. Went through about 15 different techies. Then suddenly I was somehow switched over to Howly. That advisor seemed better, but I had to leave consult. The next day I tried to get back to the site, but noted there was a discrepancy on the charge. One for the $1. The other for $47! I am furious! I am disputing it. Oh, and BTW, the issue was still not solved! What a bummer!
Hello Vicki.
Thank you for sharing your experience. We regret any inconvenience caused by the connectivity issues and the multiple contacts without resolution. This is definitely not the level of service we aim to provide. Regarding the charges, please note that our pricing model and subscription terms are made clear during the signup process. For further assistance with billing disputes, our dedicated team can be reached at 1 855 524 0285 or [email protected].
We hope to be able to resolve this matter promptly.
Dishonest. Aug 14, i gave $1 for what turned out to be a google search instructional i already had; it was not what i needed. Howly took $1 + $46. I immediately filed report, cancelled subscription. Howly returned $1 + $23. A week later, 4 emails, multiple phone calls & Howly has yet to return rest of stolen funds. I have filed grievance with BBB who DOES NOT ACCREDIT the howly scam.
Dear Yaki C.,
Thank you for sharing your experience. We’re truly sorry to hear about the issues you encountered and understand your frustration. We want to assure you that we are a legitimate company committed to providing reliable services.
Regarding the subscription fee, we do not intend to hide any information about our pricing. All details about the subscription fee are clearly stated during the sign-up process. We apologize if this wasn’t clear enough during your experience and will work on making this information even more transparent.
If you need any additional information or have questions, please do not hesitate to call us at +1 (855) 685-2155, and we will be glad to help you!
I was transferred to them by another call that said they could help me with an issue and told there would be a $1 fee and after that I could cancel their service. They couldn't help so I said ok. I tried to cancel. Got an email that said we got your cancelation and sorry to see you go. But later checked my bank account and they not only took the $1 out, they took an additional $46!
Hi, Chris.Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you! 📱📞
I "joined" for $2 (actually $61!) in a last ditch attempt to get help to get my Facebook account back. They did not help. When I went to try to login to membership (as they advise to be able to cancel), I logged in to an area that would only let me join again, this time for $1 and $76 a month to try to cancel the first subscription. DO NOT GO NEAR THEM. They did not help me at all and now I can't undo my association with them. I cancelled with Paypal and hope that will be enough, but my credit card expires soon, so that's the only other plus. Facebook ran me in circles and all this lot did was get me to do the same stuff, and the fact that I cannot easily end my subscription is the bitter end. NOT a LEGIT BUSINESS.
Hi, Ingrid.Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you! 📱📞
They suck, i get charged for a 7 day free trial, you said i would be charged $1 and be refunded, you didn't say any thing about a subscription, i want my money back, i see no refund, i want my money back,
Hello, Anita!
We sincerely appreciate your feedback. We apologize for any confusion or inconvenience you may have experienced. Our dedication is to provide clear and user-friendly services to all our customers.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you have any further questions or need assistance with any payment-related matters, please don't hesitate to contact our dedicated billing team at +1 (855) 685-2155 or reach out to us via email at [email protected].
I was told about a dollar charge and toward the end of the call I couldn't understand because of not being able to understand what was being said. Is that when the monthly charge was described?
I don't even know for what. I did give the lady a thumbs up because she was helping me before the phone call became garbled. I had to call Netgear to get my router to work afterwards.
I did inform the company that this was charged to and they are looking into it.
Hello Wilda, Thank you for taking the time to share your experience. We regret any confusion or inconvenience you might have encountered.
Our subscription pricing is clearly displayed during the sign-up process, and we make efforts to ensure our users are fully aware of the terms before proceeding.
If you need any additional information or have questions please do not hesitate to call us at +1 (855) 685-2155 and we will be glad to help you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Sheila! Thank you for sharing your experience. We understand how frustrating it must be to deal with recurring charges, especially when you’ve already requested cancellation. We want to make this right—please contact our billing team directly at [email protected] so our team can fully review your case and ensure everything is resolved properly moving forward. Your peace of mind is important to us.
Best,
Jerry, Howly Billing support
[email protected] Or +44 7479 270294