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Howly

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Howly is a platform that connects you with verified experts in various fields.
Our professionals are here to provide reliable solutions to your everyday problems.

💻 24/7 Tech Support: Experts available day or night, whenever you need help.
⚡ Quick Solutions: Get connected to a tech specialist in minutes for instant assistance.
🔄 Unlimited Consultations: Solve unlimited issues under one subscription – ask us anything, anytime.
Every day we do our best to keep you satisfied with our service.

For any questions or assistance, don't hesitate to contact our customer support team at [email protected] or 1 (833) 784-4045


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Howly Reviews Summary

Howly has a rating of 4.6 stars from 419 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Howly most frequently mention clear instructions, right questions and smart home. Howly ranks 3rd among Question And Answer sites.

This company responds to reviews on average within 0 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Dennis W.
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Excellent service
May 28, 2025

Eugene solved my problem. It took a bit of time but he got there in the end. He had a lot of patience with me

Date of experience: May 28, 2025
Howly S. Howly Rep
10 months ago

Hello, Dennis!

Thank you for sharing your experience! We're glad to hear the issue was resolved and that our expert supported you with patience throughout the process. We appreciate your trust in our service.

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

Florida
1 review
0 helpful votes
Follow Sima P.
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No apps, just help
May 28, 2025

The simplicity of Howly is a huge plus. There's no need to install any special apps or go through a complicated process. You just head to their website, ask your question, and get help straight away. Couldn't be easier.

Date of experience: May 28, 2025
Howly S. Howly Rep
10 months ago

Hello, Sima!

Thank you for highlighting what makes Howly special! We're glad the simplicity and ease of use stood out to you. Getting quick help without any hassle is exactly what we aim for.

Best,
Jerry, Howly Support
[email protected] or +1 833 784 4045

Texas
1 review
0 helpful votes
Follow Declan M.
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Saved my paper deadline
May 28, 2025

While working on a university paper, I couldn't get my printer to connect to my laptop. I was in a panic, thinking I'd miss the submission deadline. Thankfully, I reached out to Howly, and their expert guided me through the setup in time. Everything worked out, and I submitted the assignment without a hitch. Truly grateful for their help!

Date of experience: May 13, 2025
Howly S. Howly Rep
10 months ago

Hello, Declan!

We really appreciate your thoughtful message. It's wonderful to know our team could help you get everything sorted so you could submit your paper on time. Wishing you continued success with your studies!

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Rent increase
May 28, 2025

Helpful gave me contact numbers and suggestions as to what I could do next. Now its up to me. Many thanks

Date of experience: May 28, 2025
Howly S. Howly Rep
10 months ago

Hello, Sylvia!

We appreciate your message! It's great to hear that you received helpful guidance and know your next steps. Wishing you the best as you move forward.

Best,
Tom, Howly Support
[email protected] or +1 833 784 4045

New Jersey
1 review
0 helpful votes
Follow Beverly L.
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Fixed my weak Wi-Fi
May 27, 2025

The Wi-Fi in my flat was terrible, and I wasn't sure how to fix it. I contacted Howly for help setting up my router, and their expert walked me through the manual configuration step by step. The connection is now strong and stable. Really impressed with the result.

Date of experience: May 18, 2025
Howly S. Howly Rep
10 months ago

Hello Beverly,

Thank you for your feedback. We're so glad to hear that our expert was able to help you set up your router and improve your Wi-Fi connection. It's great to know that everything is now strong and stable!

If you need any further assistance, we're here to help.

Best,
Tom, Howly Support
[email protected] or +44 7700 174689

South Carolina
1 review
0 helpful votes
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Patient/helpful
May 25, 2025

I'm elderly & tech ignorent, --he was patient---wifi connection problem which was addressed by his guidance in giving me options to try to resolve - one step at a time.

Date of experience: May 25, 2025
Howly S. Howly Rep
10 months ago

Hello Barbara,

Thank you for your feedback. We're so glad to hear that our expert was patient and able to guide you through the steps to resolve your Wi-Fi connection problem. Taking things one step at a time is exactly what we aim to do to make technology more manageable. 😊

If you need any further help, we're always here to assist.

Best,
Tom, Howly Support
[email protected] or +44 7700 174689

Florida
1 review
0 helpful votes
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Change PRinter
May 24, 2025
Updated review

PRinters can be confounding. Especially when changing to a new one. He slowly walked me through removing the old drivers and putting on new drivers. A good 15 minutes and I was back to printing. Have been using him for a month now and hes patient and smart

Date of experience: May 24, 2025
Howly S. Howly Rep
10 months ago

Hello Gordon,

Thank you for sharing your experience! We're really glad to hear that you received clear and patient guidance while setting up your new printer. It's great to know you've felt supported consistently over the past month—we're always here when you need a steady hand with tech.

Best,
James, Howly Support
[email protected] or +1 833 784 4045


Good howly
February 26, 2025
Previous review

Agent was patient and smart and friendly. Got every thing I needed

Date of experience: February 26, 2025
Virginia
1 review
0 helpful votes
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Said they would charge a dollar and it would be refunded. They never said they wouold charge 38 dollars and it would be a recurring charge. Paypal charged me 38.00 dollars
And would not refund my money. I worry they will do this to other people.

Date of experience: May 15, 2025
Howly S. Howly Rep
10 months ago

Hello Rita,

Thank you for taking the time to share your experience. We understand how upsetting it can be when charges don't align with expectations, and we appreciate you bringing this to our attention. All subscription details, including the trial terms and full pricing, are clearly presented during the sign-up process, but we understand that sometimes these can be missed or misunderstood.

We want to ensure your concerns are properly addressed. Please reach out to us, and we'll be happy to assist you in resolving this matter.

Best,
Anne, Howly Support
[email protected] or 1 (833) 784 4045

GB
2 reviews
0 helpful votes
Follow Ermir M.
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Now both of us use it
May 23, 2025

Initially, only my wife used the Howly service, but after seeing how helpful it was, I gave it a try too. Now we both rely on it whenever something tech-related comes up. It's convenient, and we always get practical, useful solutions no matter what we ask about.

Date of experience: May 16, 2025
Howly S. Howly Rep
10 months ago

Hello Ermir,

Thank you very much for sharing your positive experience! We're delighted to hear that both you and your wife find our service so helpful and convenient. It's great to know our service provides practical solutions for your tech needs.
If you ever have any questions or need support, please don't hesitate to reach out to us.

Best,
Anne, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
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Better than other services
May 22, 2025

I've tried other support services in the past, and many felt robotic or too slow to be helpful. Howly is different – you get fast, honest advice from someone who actually understands your problem. It's refreshing.

Date of experience: May 16, 2025
Howly S. Howly Rep
10 months ago

Hello Sara,

Thank you so much for your thoughtful feedback! We're really glad to hear that our service stands out with fast, honest, and understanding support. It's exactly what we aim to provide. Whenever you need help, just reach out—we're always here for you!

Best,
Anne, Howly Support
[email protected] or +44 7700 174689

GB
1 review
0 helpful votes
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Real people, not bots
May 21, 2025

What I value most about Howly is that you're always talking to a real person. No annoying bots or automated responses. It feels like having an actual expert on your side, someone who listens and offers proper advice tailored to your issue.

Date of experience: May 13, 2025
Howly S. Howly Rep
10 months ago

Hello Gazmir,

Thank you so much for your thoughtful feedback! We're truly glad to hear that you value the real, human connection in our support. It's our goal to make sure you feel heard and supported with expert advice that fits your specific needs. If anything ever comes up, we're always here for you! 😊

Best,
Tom, Howly Support
[email protected] or +44 7700 174689

GB
1 review
0 helpful votes
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Driver update made easy
May 20, 2025

I once needed help updating some drivers on my laptop – something I'd normally avoid doing myself. The expert explained it all in such simple terms that I managed it on my own, with no stress. It really boosted my confidence.

Date of experience: May 14, 2025
Howly S. Howly Rep
11 months ago

Hello, Max!

Thank you for sharing your experience! We're so glad to hear that the guidance you received helped you handle the task confidently and stress-free. It's always rewarding to know we can make tech feel more approachable.

Best,
James, Howly Support
[email protected] or +1 833 784 4045

GB
1 review
0 helpful votes
Follow Jerry B.
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Easy to get started
May 15, 2025

What I love about Howly is how easy it is to get started. There's no need to download or install anything – you just type in your question and start chatting with an expert. It's straightforward and hassle-free.

Date of experience: May 5, 2025
Howly S. Howly Rep
11 months ago

Hello, Jerry!

We appreciate your kind words! It's great to know that the simplicity and ease of use stood out to you. We're here anytime you need quick, expert help without any extra steps.

Best,
Jerry, Howly Support
[email protected] or 1 (833) 784 4045

Ukraine
1 review
0 helpful votes
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Date of experience: May 15, 2025
GB
1 review
0 helpful votes
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They know everything
May 14, 2025

I continue to be amazed by the variety of tech topics they can help with. Whether it's a smart home device, a laptop issue, or setting up a phone, they always seem to have someone who knows exactly what to do.

Date of experience: May 6, 2025
Howly S. Howly Rep
11 months ago

Hello, Agnes!

We truly appreciate your kind words! It's great to know that our team has been able to assist you across such a wide range of tech topics. We're always here to help—no matter the device or question.

Best,
Jerry, Howly Support
[email protected] or 1 (833) 784 4045

GB
1 review
0 helpful votes
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Charging issue fixed
May 13, 2025

My phone suddenly stopped charging, and I feared it was completely broken. I got in touch with Howly, and their expert quickly identified the issue – it was just a faulty cable. Simple fix, no stress. So glad I reached out!

Date of experience: May 13, 2025
Howly S. Howly Rep
11 months ago

Hello Rebecca,

Thank you for your feedback. We're so glad to hear that our expert was able to quickly identify the issue with your phone and get it fixed with no stress. It's great to know it was just a simple fix! ⚡

If you ever need assistance again, we're here to help.

Best,
Jerry, Howly Support
[email protected] or +44 7700 174689

Illinois
1 review
0 helpful votes
Follow Ross B.
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Safe app device
May 12, 2025

I was unsure about installing a new app and didn't want to risk downloading something dodgy. The Howly expert gave me honest, clear advice and even showed me how to check app permissions and reviews going forward. I now feel much more confident with apps and mobile security.

Date of experience: May 12, 2025
Howly S. Howly Rep
11 months ago

Hello Ross,

Thank you for your feedback. We're glad to hear that our expert was able to provide you with honest, clear advice and help you feel more confident with apps and mobile security.

If you need further assistance, we're here to help.

Best,
Jerry, Howly Support
[email protected] or +44 7700 174689

New York
1 review
0 helpful votes
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Completely dishonest
April 29, 2025

Howly appeared as a result of a Google Search for help with an Apple iPhone. They did not identify themselves as not being a part of Apple and offered to help for $1 which was refundable, if not satisfied. They did not say that by accepting the $1 offer you are automatically subscribing to their monthly service. When my CC bill arrived I found a $38 charge from them. When I protested, they discontinued the 'service', but refused to refund the $38 already charged.
I disputed it with the Credit Card company, but Howly is still not giving the refund. BUYER BEWARE. THEY ARE CROOKS.

Date of experience: April 29, 2025
Howly S. Howly Rep
11 months ago

Hello Irving,

Thank you for your feedback. We completely understand how frustrating this situation must have been for you. The subscription details are outlined during sign-up, but if you believe there’s been any mistake or your request hasn’t been properly addressed, our billing team is here to help resolve it as quickly as possible. Please contact us directly at [email protected] or +1 833 784 4045, and our team will make sure your concerns are taken seriously and reviewed thoroughly. We're here to support you.

Best,
Anne, Howly Billing Support
[email protected] or +1 833 784 4045

GB
2 reviews
0 helpful votes
Follow Lin F.
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Unclear about cost
April 29, 2025

A couple of times I have been speaking to the customer services dept and was unknowingly put through to Howly and suddenly found money taken out of my bank account. I asked Howly to remove all my details which they clearly have not done! Tell them to delete any details they have of mine. Also please remove any details you have of mine.

Date of experience: April 29, 2025
Howly S. Howly Rep
11 months ago

Hello Lin,

Thank you for sharing your experience, and we’re really sorry to hear about the confusion and unexpected charges. We understand how concerning it is when you’re unknowingly transferred and then charged.

Please reach out to us directly, and we’ll make sure everything is handled promptly.

Best,
Jerry, Howly Billing Support
[email protected] or +44 7479 270294

Pennsylvania
1 review
0 helpful votes
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I was never a fan of home workouts and doubted their effectiveness. However, after receiving a personalized consultation on exercises suitable for my body type, I was amazed by the results. The progress I've made with minimal effort is beyond what I ever expected. Now, I'm completely convinced that the right guidance makes all the difference.

Date of experience: April 20, 2025
Howly S. Howly Rep
11 months ago

Hello, Stephen!

Thank you for your feedback. We're glad to hear that the personalized guidance you received made such a positive impact and exceeded your expectations. It's great to know that the right support can really make a difference.

If you ever need further assistance, we're here to help.

Best,
Jerry, Howly Billing Support
[email protected] or +44 7479 270294