HoveroundReviews 668

It is a nice chair and that is all that I can say, Hopefully this chair does better then the last as I had a lot of problems with it and to get it fixed one time it took over three months before I got iot taken care of and a lot of phone calls almost felt like it wasn't worth the effort on my part and then right after the warenty went out it (the chair) broke down again I had it fixed out of my pocket, so now hope you all down there in Florida should be proud of your self's that you asked me for a review

Read the return policy if you purchase one of these. Since I have bought one I have seen a bunch of these products for sale saying hardly been used, nearly new. You get completely screwed if you want to send it back.
A 25% restocking fee will apply to all authorized returns made within 15 calendar days from date of delivery.
Customer is responsible for all return shipping costs if order is cancelled or returned. See Cancelled Orders Policy. Return shipping is a bunch of money.

Everything about this company I love! Front to back. One thing that bothers me is that a gal from Florida called me about 3 days before delivery and told me my copayment was going to be around 620 dollars or so. And then I got a call a day or 2 later from someone for my actual payment and it was 841 dollars! When I questioned the 200 dollar bump she said she didn't know what to tell me. It's 841. If the first caller told me 841 I would have just lived with it but I am only human. And on a fixed income 200 dollars I wasn't expecting is a lot

I like my Basic Hoveround Chair, but next time around, I want one with a few options. I wish they all came with the swivel seat and cup holder. For us older people, that is very important. Most of us live on a fixed income and to spend out of our pocket for these little extras means we have to do with out something else. I do not what to sound cheap or want something for nothing but I do not know how else to put it. I am truly grateful for what you have given me because I can now get around without asking other people for help. This is just my opinion.

Great people! They have a Well set up process for approval where Hoveround does almost all the work.
Gave me answers on how to get my dad's power wheel chair need met quickly. They put him in his very nice chair times faster than than what the local
Medical supply house told us would happen. The local place even told me that they expected denial!
Oh if only Medicare and the other government programs were as efficient and caring!
So happy to have found them!
Thank you Hoveround people!
Bob F.

It's hard to find out what's going on with an ordered chair. This was for my mom. First I was told that it was going to scheduling and had no idea when they would call. My sister called back after a few days and was told the chair was there waiting but there was no one to deliver it, he was out on medical. Then I called and this lady was very helpful, she emailed the head of my district and they got someone in another area to deliver it. Don't have it yet, but hopefully in a few days. You shouldn't have to go through this. If we would not have called who knows how long we would have waited... Y'all need to be on top of each and every order, you're messing with people's lives here.