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business logo of House of CB

House of CB

houseofcb.com
evening & party, chic, classic, bridal womenAge 26-45
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From the business

Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London.


Clothing item from House of CBFashion apparel by House of CBMerchandise from House of CB clothing lineHouse of CB fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: UK

Returns

Return Policy: free
Return Instructions: items that are unworn and still fitted with all security tags and labels can be returned for a refund
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: evening & party, chic, classic, bridal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments

How would you rate House of CB?
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House of CB Reviews Summary

House of CB has a rating of 2.1 stars from 326 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with House of CB most frequently mention customer service, trading standards and credit card. House of CB ranks 178th among Women's Clothing sites.

service
78
value
72
shipping
74
returns
67
quality
73
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GB
1 review
0 helpful votes
Follow Tyra g.
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The customer service was great when I went in store and even when I did not purchase on my first visit, the time given to me was completely caring and genuine.

Date of experience: August 28, 2019
GB
1 review
0 helpful votes
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Princess Vanessa
August 27, 2019

Thank you House of CB so much for always creating amazing quality clothing as it always makes feel classy and elegant & magical x

Date of experience: August 27, 2019
GB
1 review
0 helpful votes
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Persistently faultless
August 27, 2019

I would not go anywhere else for event dresses - house of cb is persistently faultless, their quality is unmatchable and designs are so so heavenly! I willingly break the bank every time they release a new collection and it's 100% worth it.

Date of experience: August 26, 2019
GB
1 review
0 helpful votes
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Beautifulllllll
August 24, 2019

I'm blessed with a curvy figure, but sometimes I find it hard to find clothing that is complimentary to my small bits and bigger bits without falling slack elsewhere. I bought a top from HouseofCB to test their collection and not disappointed at all. Beautiful quality and tucked me in where I needed it and showed off my best curves too! So pleased. Will make many purchases!

Date of experience: August 22, 2019
GB
1 review
1 helpful vote
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I needed my order 3 days prior to the original shipping date and messaged house of CB explaining this, they responded promptly and in turn had my order shipped 5 days early! The best customer service experience I've ever received and the quality of the dress is second to none. Would recommend to anyone!

Date of experience: August 22, 2019
Florida
1 review
0 helpful votes
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I absolutely love this store! It is so hard to find chic high quality unique designs these days but House of CB are absolutely smashing it dropping unbelievable new pieces every Monday!

Date of experience: August 21, 2019
GB
1 review
0 helpful votes
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Amazing
August 10, 2019

The quality of the clothing is amazing and the brand is awesome I love it I also love the feel the of the clothing it's comfortable and easy to wear

Date of experience: August 9, 2019
GB
1 review
0 helpful votes
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Amazing products
August 10, 2019

I absolutely love there products I think it's amazing and the quality is phenomenal and would recommend it to anyone

Date of experience: August 8, 2019
GB
1 review
0 helpful votes
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ABSOLUTE HEAVEN!
August 10, 2019

I purchased two dresses, a pair of shoes and two swimming suits and I was amazed by the quality and how well everything fitted! I will definitely be purchasing more, I could not recommend enough!

Date of experience: August 8, 2019
GB
1 review
0 helpful votes
Follow Natasha C.
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They have the most amazing styles and designs! The fabric is fantastic for every body type and the fittings work with every part of your body! Every dress makes your body feel it's best! I wouldn't go anywhere else!

Date of experience: August 7, 2019
France
1 review
0 helpful votes
Follow Klaudia Z.
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Unfortunately I had to change the dress I ordered with another item because I chose the wrong size.
The customer service was very fast and helpful, they sent me the other item quickly.
Also I wanted to say the quality of the clothes is here. I will order again very soon!

Date of experience: August 5, 2019
Canada
1 review
0 helpful votes
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House of cb
August 3, 2019

Love this company. Easy and quick. I was able to get the dress I wanted in time for celebration. Would definately recommend this company

Date of experience: August 2, 2019
Texas
1 review
0 helpful votes
Follow Meeda D.
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I've ordered quite a bit from House of CB over the last couple of months and anytime I have a question about an order, I typically email and get a response before the 24 hour allowance time. Which is pretty darn good. I ordered something in the wee hours of a Saturday morning, had a question about it, and this time I decided to reach out via Facebook Messenger. I got a response within 30 minutes. For a big company like this, to acknowledge little ol me in record timing, really means that they are dedicated to putting their customers first and I really appreciate that!

Date of experience: July 30, 2019
GB
1 review
2 helpful votes
Follow Michelle S.
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Trip planes so I made two separate orders with next day shipping. I am now back from my trip and the parcels have still not arrived. It has been two weeks. Normally I have complete faith in Uk shipping so This is definitely the brands lack of professionalism. Also on previous orders I was swimming in a size small. All other UK brands I wear a medium and dress size 10. I am 5'7 with curves.

Date of experience: July 22, 2019
GB
1 review
0 helpful votes
Follow Charlotte R.
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I messaged House of CB in regards to checking the sizes of numerous dresses available and received a response extremely quick. Meant I was able to purchase one dress I was waiting on and then continued to help put me on a waiting list for items not currently in stock. Feel positive that I would always be able to get the response I need from them pretty instant.

Date of experience: July 8, 2019
GB
1 review
0 helpful votes
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BODY SNATCHING
July 3, 2019

This is the best site I have shopped at! Suitable for all body types the clothes make your body look 11/10 I highly recommend!

Date of experience: July 1, 2019
California
1 review
0 helpful votes
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Love
July 1, 2019

House of cb is my new staple I literally have no wheee else to shop and surprise here house of cb with all the cute stuff and it fits my body so welll

Date of experience: June 29, 2019
GB
1 review
0 helpful votes
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I honestly can't recommend House of CB enough for their amazing clothing range. Every single item I have purchased not only had the highest standard of quality but also made me feel so confident. I have purchased at least 10 different items on different ocassions over the last 2 years and they've never failed to surprise me. To start from the packaging; so luxurious and so unique to the way they present their clothes and also their customer support! Always so helpful and cooperative! I am looking forward to purchase from HOUSE OF CB in the future. Most of my holiday coming up in September are from their amazing and sexy Holiday Resort Collection. All the pieces represent my style and show all the hard work and patience that has been put into creating such nice clothing.

Date of experience: June 28, 2019
Michigan
1 review
0 helpful votes
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My items came within a few days and the quality of the material was the best. I will definitely be ordering from them again.

Date of experience: June 28, 2019
GB
1 review
0 helpful votes
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Love house of CB. They get the fit and quality so right. Every dress is so flattering and stylish I feel amazing comfy and confident and they all have the wow factor. Love everything about the experience online too easy to shop, quick delivery and amazing packaging! Can't fault it! I literally brought my entire holiday wardrobe from them.

Date of experience: June 28, 2019