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business logo of House of CB

House of CB

houseofcb.com
evening & party, chic, classic, bridal womenAge 26-45
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From the business

Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London.


Clothing item from House of CBFashion apparel by House of CBMerchandise from House of CB clothing lineHouse of CB fashion product

Business Highlights

General

Year Founded: 2010
Target Gender: women
Target Age Group: 26-45

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: UK

Returns

Return Policy: free
Return Instructions: items that are unworn and still fitted with all security tags and labels can be returned for a refund
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: evening & party, chic, classic, bridal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: contact form

Payment Options

Payment Methods: card payments

How would you rate House of CB?
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House of CB Reviews Summary

House of CB has a rating of 2.1 stars from 326 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with House of CB most frequently mention customer service, trading standards and credit card. House of CB ranks 185th among Women's Clothing sites.

service
78
value
72
shipping
74
returns
67
quality
73
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GB
1 review
0 helpful votes
Follow Ellie D.
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The website is easy to shop on, and the people who helped me when I made a mistake with my order helped me out very quickly and made sure my item was delivered in time for when I needed it. Will definitely shop on House of CB again as I absolutely love the quality of their clothing.

Date of experience: October 15, 2019
Italy
1 review
0 helpful votes
Follow Martina K.
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The dresses fit my body perfectly, enhance my curves and at the same they're super comfortable and easy to wear. You'll find a dress for every occasion and be sure you'll have everyone's eyes on you

Date of experience: October 6, 2019
Maryland
1 review
0 helpful votes
Follow Kaela J.
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I absolutely love house of cb and feel like I'm spoiling myself whenever I purchase from them. The quality of their clothes is honestly the best, anything and everything I order conforms to my body naturally and compliments me in the best way. I will also order from them, especially for staple wardrobe pieces! Packaging is beautiful and delicate and shipping is super fast esp considering that it's international.

Date of experience: October 4, 2019
France
1 review
0 helpful votes
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Perfect collection
More particularly the summer collection this état (2019) for their new style (Italian style, glamor and sexy for me: dolce vita!) and for their news prints, and colours... neon... beauty pink... dolce vita print...

Beautiful prints, beautiful colors and fabrics.
Delivered very quickly.

Customer service very responsive, and concerned about their customers.

Only drawback: dresses or tops not always suited when we are thin with a big chest.
Chest is sometimes compressed or crushed

Date of experience: September 26, 2019
Minnesota
1 review
0 helpful votes
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AMAZING
September 27, 2019

I mean... no stress for the dress any more. You have no idea how enjoyable it is to shop from this company. Not just bc the dresses are perfect... they deliver for free via FedEx in 2 business days, customer service is quick quick quick. You send them an email they response within minutes. 2 times i purchased something on final sale... i wanted to return they made an exception for me... i highly recommend. U can find my adorable white corset photo below. I actually bought two of them... i keep the second ona just in case they are out of stock and it is my all time favorite

Date of experience: September 25, 2019
GB
1 review
0 helpful votes
Follow Sinead H.
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The perfect dress
September 24, 2019

I felt amazing in this dress!
I am a new customer and fan! Delighted that a company focuses on quality and design. The customer service and speed of delivery was excellent also!

House of C. B. Thank you! Xx

Date of experience: September 23, 2019
Hong Kong
1 review
0 helpful votes
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I love the fashion of House of CB, the team is very efficient, the quality is great and the best of the company is the delivery, is the fastest in the market.

Date of experience: September 23, 2019
GB
1 review
0 helpful votes
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Couldn't be any happier!
September 18, 2019

The dress I purchased was an amazing fit! Had compliments on it all night and I was absolutely in love with everything about it! Completely worth the price and I will be making many more purchases! Customer service is also brilliant as they helped me with sizes almost instantly over message! Very pleased!

Date of experience: September 17, 2019
Florida
1 review
0 helpful votes
Follow Keva B.
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I ordered the pascale dress for my birthday & it was too small. I sent it back & my package got lost in the mail. I contacted them & told them what happened & they tracked my package down, exchanged my dress for a bigger size & sent it back all in time for my birthday weekend! It was a SUCCESS!

Date of experience: September 15, 2019
Mexico
1 review
0 helpful votes
Follow Jaqueline G.
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I love everything from House of CB. The clothes is super pretty, and the quality is great. I definitely recommend this store.

Date of experience: September 12, 2019
GB
1 review
0 helpful votes
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Incredibly helpful
September 12, 2019

Needed a bigger size but i was overdate my return, the team was up most helpful with back and forth emails and completely understood circumstance.

The item was then out of stock in a bigger size but the team went out there way to source for me and i can now have for my holiday :)

Date of experience: September 12, 2019
Viet Nam
1 review
0 helpful votes
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Sizing not consistent
September 12, 2019

Brought a top and a dress with the same upper body ( same chest, neckline, sleeve)
Dress fit perfectly and top could not zip up. Way too tight!

Date of experience: September 12, 2019
Minnesota
1 review
0 helpful votes
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Houseofcb obsession
September 12, 2019

I love every single piece of outfit houseofcb offers to us and the quality is unmatched, I just celebrated my 25th birthday and every look had an houseofcb item. The customer service & quality is unmatched. The packaging is to die for and shipping is extremely fast. I'll forever support this company.

Date of experience: September 11, 2019
GB
1 review
0 helpful votes
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Excellent
September 12, 2019

Customer service impeccable - replied to my issue in a matter of hours. Amazing quality clothing also.

Date of experience: September 11, 2019
GB
1 review
0 helpful votes
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Everything perfect
September 12, 2019

I've been shopping at House Of CB for about 5 years now and the quality of their clothes is unreal, I always get compliments when I wear them and I love how they look & make me feel. Their delivery service always delivers when they say they will & their Instagram page are so lovely aswell & always reply to my messages, there's honestly nothing I can fault. My favourite shop evaaaaa

Date of experience: September 10, 2019
GB
1 review
1 helpful vote
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Quality, Quality, Quality
September 10, 2019

Whilst House of CB dresses come with a price, the fit and consistently high quality are next to none. I have been wearing these dresses since the celeb boutique days, and I am consistently impressed!
The fit of this particular dress however is what made it so amazing. It gave me that hourglass figure and I felt confident wearing this dress! I also loved the pattern, perfect for the end of summer going into autumn!

Date of experience: September 9, 2019
GB
1 review
0 helpful votes
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Absolutely amazing in every way, all the clothes are beautiful and the staff are so helpful! Would highly recommend this shop

Date of experience: September 6, 2019
New Zealand
1 review
0 helpful votes
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AMAZING QUALITY
September 1, 2019

Not only does the dress look exactly like the photos, the fit is perfect, and the quality of the clothing is amazing! Definitely worth spending.

Date of experience: August 30, 2019
Texas
2 reviews
0 helpful votes
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9/11/19
I love every piece of clothing houseofcb has offers. I love that the quality is unmatched, & high fashion I attended a wedding recently, I received lots of compliments about this dress I am wearing. House of has amazing customer service & it quality is unmatched. I love packaging it is literally to die for and shipping is extremely fast. Since I am frequent shopper you would think I have some discount, not any great company! House of CB help your girl out gee! I still love their clothing

Date of experience: August 29, 2019
New York
1 review
2 helpful votes
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Im waiting 11 days for delivery.
Always dissaster with delivery!
Im losing patience.
I mentioned to H o C that service gave me wrong tracking number and they didnt even read my e-mail and they send me the same involid tracking number over again.
Its pathetic.
Cheaper brands are way more serious and treat customers better, and work they best.
Its a joke.
Clothes are great but delivery part 9/10 is dissaster.

Date of experience: August 28, 2019