HostGatorReviews 13,387

We're facing problems in making payments in dollars every time.

This is my sixth time trying to fix my problem. No one has been able to help me.

I Have been trying to add privacy to one of my domains but nothing was done to resolve the issue? Disappointed with the new service.

Very disappointed... this new layout is extremely complicated... not easy friendly. Very friendly support service. (This is not what we pay for) situations that could be resolved in 5 minutes take hours... and then we can't We don't even know how to express our disappointment... where can we file a complaint? Nobody knows... very sad

Because godaddy sucks and siteground support has turned into 90% chatbot and 10% support. It was...the other way around. You guys rock!

Originally was great hosting, customer service and price point was good. But customer care and hosting became a massive problem this year

I see an invoice but what I want to know is what domain it is for

It's the easiest way to set up unlimited domains with unlimited email addresses. Too many clicks to get to phpMyAdmin every time though.

Highly complicated site building with highly outdated and unbelievably unfriendly WordPress system

One of my sites won't attach SSL, but the other site i have that is on the same package and plan that i bought on the same day works just fine

Takes several tries to get to the option I'm going for; a slight change messes up all our emails once I've finally convinced the interface to navigate to the domain I need.

We were promised you would fix our email problems, then you upsold us on a new product that you said would fix our email problems, now we're in a long term contract with you and are terribly unhappy.

Price in the beginning, but excellent customer service has come with it as well.

You pay for a website and all the extras for 5 years. It doesn't work and they want more money to fix it. Support drops phone call after 456 minutes very frustrating

I have been with Hostgator since 2016 and all of my websites have been down at some point. Over 30 Domains and Malware all the time.

The last provider could not keep me off the spam list. Your hosting is not either, but no one can tell me how to fix it. It hurts my business.

I;ve had an escalated case open for several days now... I'm not able to access my domains admin panels... I get a 404 error and when I transferred my site and domains to you it wasn't done correctly and old DNS info is still in there. My site is only half working, many images are broken... moving to hostgator has been anything but good so far

Migration site from one of my plans to another has been a total disaster with an incredibly inefficient and almost impossible to reach tech support.