HostGatorReviews 13,387

Your new interface is really crap. You configured $#*! in my domains that I never asked for.And when I try to make changes, it often doesn't update or there are still some ghost things bugged. I will probably change hosting soon.

If you are not professional, it difficult to make something here.
I would like to give a permission to someone to work with Database, and it also was hard to do.

Terrible customer service and buggy platform. Don't sign up with them!

I have been informed that I am unable to downgrade my package by one of the support staff, despite there being articles on the Hostgator website telling me that it is possible. https://www.hostgator.com/help/article/how-do-i-downgrade-my-hosting-account

Por la promoción que tenían con Neetwork

Since the migration or changes to interface, I m facing lots of issues. First it stuffed up all my MySQL databases Technical service advise to create new admin username and password. Since then here and there I m having issues with so many server errors 500

Disappointed and frustrated after 10 days with no response to my technical support inquiries. Urgently seeking assistance.

YOur support teams provide misleading information which not working for me.

Not list price in the billing center for future purchase

Security issues have become a problem and it seems that it is now a problem for the sake of hostgator now getting in the business of selling malware removal services!

The other issue is that my web developer is constantly being delayed from work due to the tech support not recognizing his pin for access!

Works decently, needs to improve somewhat, customer service is always good.

I am novice and expected HostGator to be easier to manage with good customer service. I've found it not to be so easy to navigate. Otherwise it's OK

Back in 2004 because you had fast servers, great service and were unique in the market. Lots has changed since then. In Sep. 2023 you have raised the prices by 60%+ on many customers with no prior notice and you're not even willing to fix issues that have been going on for years now. It's sad. I would not choose you again, unless you up your game and lower your prices again.

I have called once and chatted 4 times to correct a domain issue. It is not corrected as of yet.

Please tell someone to add a "close" button so that we can hide the Message Us chat box. It blocks other important stuff. You can't tell it this but have to choose a product you need help with. I just want to get rid of the box.

It had a great deal and the support is phenomenal.

Because of Website Builder, but you took it away and now I can't use it. Bait and switch! That's illegal in California! Then you increase the rate by double each year for my hosting package! Bad company practice! But, your parent company was fined millions for fraud, so it's expected from HostGator now!