HostGatorReviews 13,387

Update your server dependencies, clean up your dashboard UI, stop harassing in the dashboard for paid upgrades, make basic navigation more simple and straightforward, hire more call center associates to field calls in less than 3 hours of hold time.

It received positive reviews when I was doing internet searching.

I have been using HostGator for many years and the service and support are excellent.

Good prices and features originally, but seeing all the changes, i'm iffy on reupping when my sub runs out

I've had this hosting service for months, and every time I come to do something I hit a brick wall. This time it is setting up an Outlook mailbox. I have copied and pasted everything from the instructions I was provided, but I keep getting a server error--both on the Outlook app and in my Cpanel. I've never had so much trouble setting up a website and accompanying emails as I have with HostGator.

Don't remember why I chose you guys, but you are awesome!

Changing the system without notifying customers. Trouble finding how to autorenew services. My main domain is not listed. Does anyone actually read this feedback?

Information overload is your main problem. Life is complex simplify your systems.

I don't need to be reminded for privacy every time I log in.
The quick links on Websites to cpanel should be on top of the sites listed.

The way the reconfiguration has complicated reaching the file management page is HORRIBLE. AND the fact that there's a splash page to add extra services. If we want it, we'll order it. Don't shove it in our faces EVERY TIME WE LOG IN.

Good services and perfect business ethics, available customer services.

I have 2 websites that are running very slow and they always have issues.

Price, and apparent ease of use... 1 month later, still trying to get my wordpress site working

So far we are satisfied with your service. Thank you

Make it cheaper. The renew price is surprisingly high.

When I log on, I want to have a link to the file manager immedialty. Instead I have to go hunt for it. I don't want constant advertisments to buy more features as soon as I log in.

The price and customer service and features and easy install for wordpress

I hate this new payment page. It is difficult to navigate and half the time I give up and try to come back to it. The previous way was much easier, this is bullcrap. If you don't want my money I can always find someplace that will take my money without having to jump thru hoops. Change it.

I would never choose HostGator again or recommend it. Customer Support is terrible.